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Store Manager
Independent Pet Partners
Wichita, KS
…training, grooming and the latest in general pet care. As a Store Manager, you make a difference in the lives of pets by inspiring, leading, and motivating others to perform at their best…
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Director, Forced Labor & Human Trafficking
Humanity United
Remote, United States
…(FLHT) portfolio with a specific focus on leading the Mosaic program, a participatory program focused on improving the migration experience and the labor rights of migrant workers who are…
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GARAGE - Team Leader PT - Westfield Galleria at Roseville
Groupe Dynamite, Inc Garage
Roseville, CA
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
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Mechanical Project Manager
ENFRA LLC
Columbia, SC
The Project Manager is responsible for the entire life cycle of a project from inception through closure. Ensure the project is delivered safely in accordance with the company's budgetary,…
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Provider Enrollment Associate-Lead
Rochester General Hospital
United States
Plans, organizes, assigns ans supervises the day-to-day operations and facilitates the workflow of the team. Orients, trains, coaches, and evaluates team members to ensure a competent and…
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System Engineer - Senior
Rochester General Hospital
United States
Architects and designs fail safe storage solutions to accommodate our server systems, as observed by Manager.
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CC
DIRECT SUPPORT PROFESSIONAL III
CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES
Brighton, NY
- $21 to $21.5 USD / hour
Assist with daily operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards.
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Business Operations and Outreach Manager
IB
DC
Business Operations and Outreach Manager, USA
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Senior Engineering Manager - Combustion Repair
GE Vernova Operations LLC
United States
Program Leadership: Own the end-to-end strategy, development, and qualification for heavy-duty gas turbine combustion repair NPI (New Product Introduction), PCO (Product Cost Optimization),…
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Electro-Chemical Machine Operator - 3rd Shift
GE Vernova Operations LLC
United States
- $27 to $30.5 USD / hour
Maintain company production and quality standards and report unusual problems or conditions to manager.
Added 1 min ago
WB
Plant Manager
WM B REILY & COMPANY INC
Malden, MA
- $155,000 to $170,000 USD / year
The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained…
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Plant Manager
WM B REILY & COMPANY INC
New Orleans, LA
The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained…
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Administrator (Clinical)
Allegiance Healthcare
Shreveport, LA · Minden, LA
Ensuring program personnel have current clinical information and current practices ensuring that a clinical manager is available during all operating hours.
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Shift Lead
Walgreens
DELAVAN, WI
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
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Pharmacy Customer Service Associate
Walgreens
WEST BEND, WI
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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SC
Senior Operations Analyst
Sun Country Airlines 2021
Minneapolis, MN
- $80,000 to $95,000 USD / year
…Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on…
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Shift Lead
Walgreens
VIRGINIA BEACH, VA
- $17.5 to $22.5 USD / hour
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Pharmacy Operations Manager
Walgreens
FREDERICKSBURG, VA
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Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MCLEAN, VA
- $18.25 to $25 USD / hour
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Pharmacy Customer Service Associate
Walgreens
IRVING, TX
- $16 to $20 USD / hour
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Certified Pharmacy Technician
Walgreens
HOUSTON, TX
- $18 to $24.25 USD / hour
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Certified Senior Pharmacy Technician
Walgreens
EL CAMPO, TX
- $19.75 to $27.5 USD / hour
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Pharmacy Operations Manager
Walgreens
HOUSTON, TX
- $22.5 to $35.75 USD / hour
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a…
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VC
Staff/Services Specialists - Watershed Protection District and Fox Canyon Groundwater Management
Ventura County
Ventura, CA
- $39.32 to $62.74 USD / hour
For the position in the Strategic Resiliency Group (SRG), under general direction of the PWA Manager, the Staff/Services Specialist I/II supervises and is responsible for stewardship of the…
Added 1 min ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
HOUSTON, TX
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…

AEG Vision

Practice Manager

Hershey, PA, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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