Jobs in the United States

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Added 1 min ago
General Manager, FSP Operations
Parexel
Dover, DE
Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership…
Added 1 min ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Dover, DE
- $151,800 to $273,200 USD / year
In this role, you will lead the engineering of foundational physical and virtual Linux platforms for Akamai Cloud. HIVE builds and maintains the hardware and software platform…
Added 1 min ago
Vice President, Strategic Program Manager - Affluent Program Office
JPMorgan Chase
Wilmington, DE
As a Vice President, Strategic Program Manager in the Affluent Program Office, you will lead cross-functional strategic initiatives that advance Affluent priorities and deliver measurable…
Added 1 min ago
Vice President - Business Enablement Manager - Chase Auto
JPMorgan Chase
Wilmington, DE
…in Chase Auto, you will be a trusted advisor to the General Manager (GM) and an extension of the EV Brand leadership team, accountable for establishing team operating cadence, enabling…
Added 2 mins ago
Technical Program - Software Delivery - 6 Month Contract
SitusAMC
Dover, DE
Supervise, mentor and support Technical Program Managers & Scrum Masters
Added 2 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Dover, DE
Lead focused design reviews and threat modeling for new services, major changes, and higher-risk use cases, then help implement the approved approach.
Added 9 mins ago
General Manager, FSP Operations
Parexel
Pierre, SD
Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership…
Added 9 mins ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Pierre, SD
- $151,800 to $273,200 USD / year
In this role, you will lead the engineering of foundational physical and virtual Linux platforms for Akamai Cloud. HIVE builds and maintains the hardware and software platform…
Added 9 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Pierre, SD
Lead focused design reviews and threat modeling for new services, major changes, and higher-risk use cases, then help implement the approved approach.
Added 9 mins ago
Technical Program - Software Delivery - 6 Month Contract
SitusAMC
Pierre, SD
Supervise, mentor and support Technical Program Managers & Scrum Masters
Added 13 mins ago
District Service Manager I, CRM- Central New England
Medtronic
Bedford, MA · Springfield, MA
…initiatives to achieve Group, BU and Regional level goals. Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography. Manage, develop and…
Added 13 mins ago
General Manager, FSP Operations
Parexel
Boston, MA
Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership…
Added 13 mins ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Boston, MA
- $151,800 to $273,200 USD / year
In this role, you will lead the engineering of foundational physical and virtual Linux platforms for Akamai Cloud. HIVE builds and maintains the hardware and software platform…
Added 13 mins ago
C
Lead, Patient Support Services, Global Rare Diseases
Chiesi
Boston, MA
- $184,100 to $225,060 USD / year
The Patient Support Services Lead is responsible for the leadership, management, and day-to-day oversight of the Patient Services Case Management team within Global Rare Diseases. This…
Added 13 mins ago
Sales Operations Manager
Celestica
Boston, MA
The Sales Operations Manager (SOM) role ensures Celestica’s sales systems and processes operate correctly and efficiently, enabling the global sales organization’s opportunity pursuit. The…
Added 13 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Boston, MA
Lead focused design reviews and threat modeling for new services, major changes, and higher-risk use cases, then help implement the approved approach.
Added 19 mins ago
Technical Program Manager, Edge Capacity
Google
Addison, TX · Atlanta, GA · Austin, TX · Thornton, CO
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 22 mins ago
Diesel Technician C
BFI WASTE SERVICES, LLC
Metairie, LA
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 23 mins ago
Manager, Care Management Transition of Care Team - Denver Health Medical Plan (Must Live in Colorado. Weekly On-Site Requirement)
Denver Health and Hospital Authority
Denver, CO
The Care Management Transition of Care Team Manager is a pivotal leadership role within the Denver Health Medical Plan driving excellence in the seamless transition of members from acute…
Added 36 mins ago
CK
Program Coordinator - Part Time to Full Time
CAMP KOREY
Mt Vernon, WA
- $23 to $24 USD / hour
- Full-time
- Part-time
Are you ready to join as a Program Coordinator? In this role, you'll serve as a year-round leader focused on planning, coordinating, and delivering engaging, adaptive, and meaningful camp…
Added 45 mins ago
Leaphart Place Program Manager
Growing Hope
West Columbia
The Leaphart Place Program Manager provides strategic, operational, and hands-on leadership for Growing Hope’s Leaphart Place, our supportive transitional living for young adults aging out…
Added 53 mins ago
J
Contracts Manager (Procurement)
Jobgether
Remote, United States
- $120,300 to $180,500 USD / year
As a Contracts Manager (Procurement), you will oversee the full procurement and inbound contracting lifecycle for a growing technology organization specializing in software, SaaS, and…
Added 1 hour ago
Customer Service Manager
Distribution Services International, Inc.
Garden City, GA
Customer Service Manager | Distribution Services International (DSI)
Added 1 hour ago
Senior Manager, Enterprise Network and Telecommunications
Vail Resorts
WY
The Senior Manager, Enterprise Network and Telecommunications is responsible for leading the teams that operate and secure the organization's enterprise network, network-security,…
Added 1 hour ago
Framing Manager-FT.
Michaels
PHX, AZ
Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a…

AEG Vision

Practice Manager

Hershey, PA, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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