Jobs in the United States

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Added just now
Sr. Manager, Clinical Operations
Planned Parenthood of Tennessee & N. Mississippi
Nashville, TN
Review site performance data, identify trends or concerns, and communicate findings and recommendations to the CCO and Clinic Managers.
Added just now
Sr. Manager, Clinical Operations
Planned Parenthood of Tennessee & N. Mississippi
Memphis, TN
Review site performance data, identify trends or concerns, and communicate findings and recommendations to the CCO and Clinic Managers.
Added just now
Manager Population Health
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…gap closure, chronic care management, care coordination and data analytics. This professional will play an instrumental role serving as the link to health insurance companies, community…
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IHT Sales Development Rep
Staffmark Group
Cincinnati, OH
- $18.8 to $26.68 USD / hour
…prospecting activities, managing marketing cadences, capturing lead intelligence, and supporting the overall sales pursuit…
Added 1 min ago
A
Quality Manager
Actalent
Lawndale, CA
- $130,000 to $150,000 USD / year
…liaison during internal and external audits and provides clear, data-driven quality insights to senior…
Added 1 min ago
T
Software Architect - Insurance Platforms
Trupanion
Seattle
- $170,000 to $190,000 USD / year
Define system interactions, integration patterns, data flows, and service boundaries.
Added 2 mins ago
UG
Senior Support Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive…
Added 3 mins ago
Lead Measurement Technician
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The Lead Measurement Technician is responsible for overseeing the installation, maintenance, calibration, troubleshooting, and compliance of oil and gas measurement equipment and systems.…
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Director, Manufacturing Operations
Chromalloy
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Added 5 mins ago
Patient Access Representative Lead
SSM Health
Saint Louis, MO
Added 5 mins ago
Manager, Marketing Operations
Natera
Remote, United States
management system, and lead the annual and quarterly oncology marketing planning
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HR Manager – Training and Development (Clerk of Court and Comptroller)
Miami-Dade County
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…supervises training staff, as assigned. The position uses evaluation data, benchmarking, and current best practices to measure program effectiveness and drive continuous improvement,…
Added 6 mins ago
CB
VP/CRA Officer
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Los Angeles, CA
- $157,000 to $165,000 USD / year
Lead and contribute to implementation and maintenance of an effective CRA compliance program for the Bank. Develop, Oversee and Quantify Small Business & Community Development initiatives…
Added 7 mins ago
Principal PBPK Consultant
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UNAVAILABLE
Lead and support all aspects of PBPK/PBBM projects Conduct data reviews, write modeling analysis plans and PBPK/PBBM modeling reports
Added 7 mins ago
NYC Catholic Mission Staff
Young Life Incorporated
Remote, United States
Mission / AuthorityThrough both training and direct field ministry experience, learn how to lead and participate in effective Young Life ministry.
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- $14.75 to $18.43 USD / hour
Lead teams and individuals in spiritual development.
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WyldLife Director (Associate Area Director) - Boise, ID
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Remote, United States
Lead teams and individuals in spiritual development.
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Rail Electrical Worker Programmer
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Test and maintain software for traction power control systems, including Supervisory Control and Data Acquisition (SCADA) systems, Programmable Logic Controller (PLC) programming, and…
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- $49.29 to $62.48 USD / hour
…system while also collecting, managing, and stewarding the asset data within the County’s 32,000-acre system of parks and…
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Overdose Training and Community Engagement Consultant II
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Lead community capacity-building and engagement efforts that strengthen the ability of organizations, communities, and community members to prevent, recognize, and respond to overdose.
Added 8 mins ago
Ice Rink Client Service Manager
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Lead, coach, and support a workforce of approximately 100 employees across multiple roles.
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Experienced Aero Test Capability Integrator
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Track long-lead resources, critical milestones, schedule baseline performance, and performance to plan
Added 8 mins ago
Training Systems SEIT and Hardware Manager
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Lead a team of 15-20 multi-skilled engineers working systems engineering and hardware efforts related to training systems programs
Added 8 mins ago
Propulsion Systems Engineer, Mid-Career and Senior
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Kennedy Space Center, FL · Orlando, FL
Lead or support engineers and technicians during hazardous and non-hazardous operations throughout the lifecycle of refurbishment, integration, and test (RIT), launch, and recovery…
Added 9 mins ago
Regional Manager, Jail Diversion Clinical Services
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…documentation; track program and service metrics; and analyze data and trends to identify opportunities for improvement and enhance community intervention…

AEG Vision

Practice Manager

Hershey, PA, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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