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Sr. Manager, Event Marketing & Experiences
Maverick Payments
Calabasas, CA
- $100,000 to $110,000 USD / year
About the Position: Reporting to the Director of Marketing, the Senior Manager, Event Marketing & Experiences is responsible for developing, executing and measuring Maverick Payments' event…
Added 1 min ago
SR
Retail Assistant Store Manager - Full Time - Westport - Westport, CT
Swarovski Retail Ventures
Westport, CT
- Full-time
As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll…
Added 1 min ago
UI
Implementation Lead / Program Manager
Uncountable Inc.
NY
- $110,000 to $140,000 USD / year
As an Implementation Program Manager, you own a customer's implementation from scoping to go-live, across every phase. You are the person the customer's R&D leadership looks to for the…
Added 2 mins ago
L
Merchandising Part Time Days
Lowes
Lynchburg, VA
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
L
Merchandising Part Time Days
Lowes
Northridge, CA
- $18.42 to $19.45 USD / hour
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
TW
District Manager- Chicago, IL
The Wendy's Company
Chicago, IL
- $83,000 to $141,000 USD / year
…actions, as appropriate. Complies with all FSA (Food Safety Audit) program…
Added 2 mins ago
Global Marketing Communications Manager (M/F/D)
Agilent Technologies Deutschland GmbH
Wilmington, DE
The global marketing communication manager leads a global team of talented marketing communication specialists in the design, development, and execution of global campaigns to achieve…
Added 2 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Westborough, MA
- $16 to $16.65 USD / hour
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Rio Rancho, NM
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Greensburg, PA
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Littleton, CO
- $16 to $17.95 USD / hour
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
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Full Time - Merchandising Service Associate - Day
Lowes
Republic, MO
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 2 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Clarksville, TN
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 3 mins ago
Communications Manager
TLCS, Inc.
Sacramento, CA
The Communications Manager leads Hope Cooperative’s efforts to share its mission, impact, and values with the community. This role develops and implements communications strategies that…
Added 4 mins ago
Manager, APM Business Process and Data Lead, ATS
Becton, Dickinson and Company
United States
As the Manager, APM Business Process and Data Lead, ATS, you will support business-process design and improvement and the governance and quality of data used by the Pega Allowed-to-Sell…
Added 4 mins ago
S
Telecommunications Technician Advanced Apprentice
SMUD
Sacramento, CA
- $43.07 to $62.95 USD / hour
…Reporting to a Senior Telecommunications Technician or the Manager, Telecommunications Operations and Maintenance, advanced apprentices will learn the critical tasks and theories needed to…
Added 4 mins ago
S
Telecommunications Technician I
SMUD
Sacramento, CA
- $66.26 USD / hour
…Reporting to a Senior Telecommunications Technician or the Manager, Telecommunications Operations and Maintenance, advanced apprentices will learn the critical tasks and theories needed to…
Added 4 mins ago
MV
Lead Veterinary Technician
Merrimac Valley Animal Hospital
Amesbury, MA
- $28 to $32 USD / hour
Partner closely with our Practice Manager and doctors to deliver exceptional patient care in both appointments and surgical settings
Added 5 mins ago
Care Transition Case Manager- Nashville, TN
VSHP Volunteer State Health Plan, Inc
Remote, United States
We are hiring a Care Transition Case Manager on the BlueCare Population Health Management Team at BCBST!
Added 7 mins ago
Technical Program Manager II
US: Mastercard Technologies, LLC
O'Fallon, MO
As a Technical Program Manager, you will lead complex, cross-functional initiatives that drive platform modernization, improve service integration, streamline onboarding experiences, and…
Added 7 mins ago
Human Resources Business Partner
Veeco
Somerset, NJ
…our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of…
Added 8 mins ago
PC
Member Experience Agent
PRIME Corporate Services
Provo, UT
- $21 to $25 USD / hour
…- setting the foundation for the next generation of PRIME’s digital…
Added 8 mins ago
Senior Project Manager / SCRUM Master
LMI
United States
LMI is seeking a Project Manager / Scrum Master at the senior level to lead Agile delivery in support of Department of Veterans Affairs (VA) technology modernization initiatives. This role…
Added 9 mins ago
Business Operations and Outreach Manager
IB
DC
Business Operations and Outreach Manager, USA
Added 9 mins ago
Digital Media Specialist
Grafton
Winchester, VA
Under the direction of the Marketing and Communications Manager, the Digital Publicist develops and executes engaging digital content and social media initiatives to increase brand…

AEG Vision

Practice Manager

Hershey, PA, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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