Jobs in the United States

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Lead Culling Operator
Coherent Corp. US
Starkville, MS
…consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and…
Added just now
Research Program Associate Director
UWSUP University of Wisconsin Superior
Superior, WI
…externally funded research programs. The position supports the development of competitive research proposals, oversees program implementation and performance, and promotes the effective…
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Senior Security Assistant
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
…Security Assitant providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance…
Added just now
Principal Logistics Manager
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
…Logistics Manager providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance…
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Senior FMS Program Manager
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
Odyssey Systems has an exciting opportunity for a Senior FMS Program Manager providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program…
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Principal Systems Engineer
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
…System Engineer providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance…
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Project Manager
Odyssey Systems Consulting Group, Ltd.
Wakefield, MA
…spending accounts, health savings accounts, employee assistance program, learning and development benefit, paid time off, and holidays.Odyssey…
Added 1 min ago
Director of Tax Credit and Bond Allocation
State of Indiana
Indianapolis, IN
About the Indiana Housing and Community Development Authority (IHCDA):
Added 1 min ago
AD
Director of Education
Amigos de Guadalupe
San Jose, CA
- $105,000 to $115,000 USD / year
…address systemic inequities and advance educational justice. Program areas may include academic literacy and vocabulary development, subject-matter tutoring and enrichment, social-emotional…
Added 1 min ago
Certified Medical Assistant
Ascension Health
Owasso, OK
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
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Registered Nurse Endoscopy
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Tulsa, OK
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
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AE
HR/Talent Acquisition - Campus Intern
American Electric Power
Tulsa, OK
- $22 to $26 USD / hour
Program support: Assist in planning and executing intern orientation, learning sessions, social events, and career‑development activities.
Added 1 min ago
LC
Student Support Associate - Float Position (Part-Time/Full-Time option)
Linn-Mar Community School District
Marion, IA
- Full-time
- Part-time
…skills, reduced mental abilities, confined to wheel chair, learning disabilities, behavioral disorders, etc. It is crucial that the student be provided with every opportunity to perform at…
Added 1 min ago
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Data Analyst
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- $100,000 to $110,000 USD / year
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DIETITIAN
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Trainer I - Remote
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Provide feedback regarding the design, development and distribution of training programs and materials as needed.
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Sr Technical Program Manager
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Oklahoma City, OK · Shawnee, OK
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
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8+ years of technical program management or product management experience
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Human Capital Subject Matter Expert
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Remote Dietitian Director of Nutrition Excellence and Digital Integration
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In this role, you will direct the functions of clinical nutrition in the form of management, education, training, and performance improvement. This individual will focus on strategically…
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AEG Vision

Patient Care Coordinator

Vestal, NY, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

About AEG:

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Is recognized as a Top Employer of 2026 by Flex Surveys.

About the role At AEG, we believe great patient experiences begin with great teams. As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care team.

The ability to anticipate needs, communicate clearly, and proactively manage the daily schedule helps ensure an efficient, high-quality experience for every patient.

Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
Run reports and review accounts to ensure all charges are billed, filed, and up to date.
Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
Assist in maintaining an organized, clean, and patient-ready front office environment.
Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
High school diploma or equivalent.
Basic computer literacy and ability to learn practice management systems (EMR).
Strong organizational skills with attention to detail and ability to manage multiple priorities.
Strong communication skills (verbal and written) with a focus on patient-centered service.
Strong interpersonal skills and ability to work collaboratively across teams.
Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
Must be able to maintain patient and practice confidentiality.

Full Time Employee Benefits

401(k) with Match
Medical/Dental/Vision/Life/STD/LTD
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays

Physical Demands

Ability to utilize office equipment
Prolonged sitting, standing, and walking
Ability to lift up to 10 lbs

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More about this job

Skills

Patient care
Front Desk
EMR
Documentation
Detect bottlenecks
Computer skills
Organizational skills
Attention to detail
Communication skills
Interpersonal skills
Confidentiality
Office equipment
Heavy lifting

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