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Chief Clinical Officer
Archdiocese of St. Louis
St Louis, MO
The CCO serves as a member of the Executive Leadership Team and acts as the primary leader responsible for program performance, clinical excellence, service integration, and…
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Project Manager (Land Development Site/Civil Engineer)
Dewberry
UNAVAILABLE
Dewberry is currently seeking a Project Manager (Land Development Site/Civil Engineer) for its fast-paced Electric Vehicle (EV) and Autonomous Vehicle (AV) nationwide program. This position…
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HR Manager
Alamo Group
Seguin, TX
401(k) Retirement Savings Program with Company Matching on the 1st day of employment
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Optician
AEG Vision
Lititz, PA
Invests in leadership development and internal growth.
Added just now
Optometric Technician
AEG Vision
Carrboro, NC
Invests in leadership development and internal growth.
Added 1 min ago
Optometric Technician
AEG Vision
Pittsburgh, PA
Invests in leadership development and internal growth.
Added 1 min ago
Optician
AEG Vision
Fort Collins, CO
Invests in leadership development and internal growth.
Added 1 min ago
Optometric Technician
AEG Vision
Baytown, TX
Invests in leadership development and internal growth.
Added 1 min ago
Optician
AEG Vision
Cottage Grove, MN
Invests in leadership development and internal growth.
Added 1 min ago
Optometric Technician
AEG Vision
Kennebunk, ME
Invests in leadership development and internal growth.
Added 1 min ago
Optometric Technician
AEG Vision
St Charles, MO
Invests in leadership development and internal growth.
Added 1 min ago
Patient Care Coordinator
AEG Vision
Wentzville, MO
Invests in leadership development and internal growth.
Added 1 min ago
Assistant Manager
AEG Vision
San Antonio, TX
Invests in leadership development and internal growth.
Added 1 min ago
Patient Care Coordinator
AEG Vision
Columbia, MO
Invests in leadership development and internal growth.
Added 1 min ago
Administrative Intern (Atlantic Health Morristown Medical Center)
Atlantic Health System
Morristown, NJ
Atlantic Health is seeking an Administrative Leadership Intern to support the hospital administrative leadership team through project-based work and active participation in meetings. This…
Added 1 min ago
P
Newborn Hearing Screen Technician - Part Time
Pediatrix
Dallas, TX
- Part-time
…Raise any questions or concerns from hospital staff and/or leadership as appropriate to HS…
Added 1 min ago
P
Newborn Hearing Screen Technician - Part Time
Pediatrix
Frisco, TX
- Part-time
…Raise any questions or concerns from hospital staff and/or leadership as appropriate to HS…
Added 1 min ago
Newborn Hearing Screen Technician - Per Diem
Pediatrix
San Antonio, TX
…Raise any questions or concerns from hospital staff and/or leadership as appropriate to HS…
Added 1 min ago
Dietary Aide
Healthcare Services Group, Inc.
Leland, NC
Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
Added 1 min ago
Newborn Hearing Screen Technician - Per Diem
Pediatrix
Greenville, SC
…Raise any questions or concerns from hospital staff and/or leadership as appropriate to HS…
Added 1 min ago
Cook
Healthcare Services Group, Inc.
Leland, NC
Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
Added 1 min ago
Newborn Hearing Screen Technician - Per Diem
Pediatrix
Austin, TX
…Raise any questions or concerns from hospital staff and/or leadership as appropriate to HS…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
Green Bay, WI
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
Iron Mountain, MI
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
AH
Food Services Representative I-Atlantic Health Morristown Medical Center-Full Time
Atlantic Health System
Morristown, NJ
- Full-time
5. Informs department leadership of any safety issues on units, cafeteria or in kitchen.

AEG Vision

Patient Care Coordinator

Hermitage, TN, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

About AEG:

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Is recognized as a Top Employer of 2026 by Flex Surveys.

About the role At AEG, we believe great patient experiences begin with great teams. As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care team.

The ability to anticipate needs, communicate clearly, and proactively manage the daily schedule helps ensure an efficient, high-quality experience for every patient.

Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
Run reports and review accounts to ensure all charges are billed, filed, and up to date.
Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
Assist in maintaining an organized, clean, and patient-ready front office environment.
Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
High school diploma or equivalent.
Basic computer literacy and ability to learn practice management systems (EMR).
Strong organizational skills with attention to detail and ability to manage multiple priorities.
Strong communication skills (verbal and written) with a focus on patient-centered service.
Strong interpersonal skills and ability to work collaboratively across teams.
Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
Must be able to maintain patient and practice confidentiality.

Full Time Employee Benefits

401(k) with Match
Medical/Dental/Vision/Life/STD/LTD
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays

Physical Demands

Ability to utilize office equipment
Prolonged sitting, standing, and walking
Ability to lift up to 10 lbs

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