Jobs in the United States

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Technology Project Manager
Infosys
United States
Experience in program management with governance and communication as well as stakeholder management.
Added just now
Sr Medical Center Storekeeper
UC Davis Health
CA
Access to free professional development courses and learning opportunities for personal and professional growth
Added just now
Patient Service Representative 2
UC Davis Health
CA
…electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance…
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BA
After School Program Instructor- Marin (Elementary School)
Bay Area Community Resources
San Rafael, CA
- $24 to $28 USD / hour
Purpose: The EXL Program Instructor delivers high-quality expanded learning experiences that support the academic, social-emotional, and developmental growth of K–12 youth. Grounded in…
Added 1 min ago
Administrator -Temporary - 26/27 School Year - Department and Location as assigned
Northwest Regional ESD
Hillsboro, OR
student, school, community, and District needs. The role contributes to an effective, comprehensive, District-wide integrated educational and student development program by
Added 1 min ago
Professional Development Assistant
US Offices & Unit
Philadelphia, PA · Boston, MA · Washington, DC
…practice group training efforts, including but not limited to, development and maintenance of group training pages and resources, reporting and analyzing training metrics (including…
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Assistant Store Manager - Famous Footwear
Famous Footwear
GOODYEAR, AZ
…and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all company programs…
Added 1 min ago
IB
Research Analyst I
Integrated Business & Technical Consultants
Vienna, VA
- $134,000 to $180,000 USD / year
Integrated Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented…
Added 1 min ago
RESEARCH DATA ANALYST
Arizona Department of Administration
Remote, United States
…predictive frameworks powering the Rural Health Transformation Program (RHTP) and Rural Innovation Learning Network (RILN)…
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Dietitian - Melrose Center
HealthPartners
Saint Paul, MN · Burnsville, MN
Uses therapeutic counseling skills such as DBT to be effective in addressing crisis management.
Added 4 mins ago
Director, Community Health & Nutrition Education
The San Antonio Food Bank INC
San Antonio, TX
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ZT
2027 Summer Internship (US) - Mechanical Engineer, EMC Handheld BU
Zebra Technologies Corporation
Holtsville, NY
- $30 to $33 USD / hour
…We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and…
Added 4 mins ago
Director, Personal Lines Programs
National Union Fire Insurance Company of Pittsburgh, Pa.
NY
…important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health,…
Added 5 mins ago
Store Manager, Boca Raton
True Classic
Boca Raton, FL
- Provide consistent coaching, structured development plans, and clear expectations to all team members.
Added 5 mins ago
UO
Director of Human Resources (HR MGR 1)
University of California, Davis
CA
- $105,300 to $208,500 USD / year
This is a high-level administrative position that is responsible for providing leadership and management of staff personnel activities in a highly complex healthcare and public health…
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Telephonic Nurse Case Manager
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Tampa, FL · TX · FL · Miami, FL
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Houston ISD
Houston, TX
…and is aligned with the student’s individualized education program…
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MT
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Manassas, VA
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…engineering fields to define technology requirements, build program plans, and drive innovation in process…
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Retail Pharmacist - PRN
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Atlanta, GA
The Joint Commission medication management standards, and Grady Health System (GHS) policies and procedures.
Added 7 mins ago
Network Analyst II
Texas A&M University - Texarkana
Texarkana, TX
…administration, performance monitoring, documentation, and lifecycle…
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Professional Services Manager II, Enterprise
Axon
Atlanta, GA · AZ
…and solutions. You will leverage your expertise in project management and technical deployment to facilitate the successful implementation of complex technical solutions within customer…

AEG Vision

Patient Care Coordinator

Stratford, CT, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About AEG:

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Is recognized as a Top Employer of 2026 by Flex Surveys.

About the role At AEG, we believe great patient experiences begin with great teams. As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care team.

The ability to anticipate needs, communicate clearly, and proactively manage the daily schedule helps ensure an efficient, high-quality experience for every patient.

Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
Run reports and review accounts to ensure all charges are billed, filed, and up to date.
Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
Assist in maintaining an organized, clean, and patient-ready front office environment.
Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
High school diploma or equivalent.
Basic computer literacy and ability to learn practice management systems (EMR).
Strong organizational skills with attention to detail and ability to manage multiple priorities.
Strong communication skills (verbal and written) with a focus on patient-centered service.
Strong interpersonal skills and ability to work collaboratively across teams.
Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
Must be able to maintain patient and practice confidentiality.

Full Time Employee Benefits

401(k) with Match
Medical/Dental/Vision/Life/STD/LTD
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays

Physical Demands

Ability to utilize office equipment
Prolonged sitting, standing, and walking
Ability to lift up to 10 lbs

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More about this job

Skills

Patient care
Front Desk
EMR
Documentation
Detect bottlenecks
Computer skills
Organizational skills
Attention to detail
Communication skills
Interpersonal skills
Confidentiality
Office equipment
Heavy lifting

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