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VI
Product Operations Manager
Vesta Innovations Inc.
United States
- $150,000 to $200,000 USD / year
…design) connected to the people who work with customers every day (implementations, support, sales). You'll own that connection, in both directions, by designing the processes that make it…
Added just now
MATERIALS MANAGEMENT MANAGER
Carilion Clinic
Roanoke, VA
The Manager, Materials Management is responsible for the 24hour/7day a week management of the CRMH Mini-Distribution department. Supervises staff and coordinates all activities of the…
Added 1 min ago
SE
CDL Class A Driver
Steel Encounters
Salt Lake City, UT
- $26 to $32 USD / hour
Perform other duties as assigned by the manager.
Added 1 min ago
Global HRBP Manager for Human Resources
UPS
ATLANTA, GA
…work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the…
Added 2 mins ago
SS
Retail Assistant Manager – Pickleball Pro Shop (Meridian)
Selkirk Sport
Meridian, ID
- $21 to $24 USD / hour
You’re the person your last manager never had to check on. You’ve run a shift, counted a till, and turned a frustrated customer into a regular, and you’d honestly rather make the call than…
Added 2 mins ago
Study Design Lead – Clinical Research , Central Labs Services
Labcorp
Remote, United States
Serve as a consultant on study design decisions, collaborating with the Global Study Manager (GSM) to identify risks and budget implications, and expanding advisory support at the program…
Added 2 mins ago
Warehouse Associate Back-up Driver
Sonepar
Tupelo, MS
Maintains telephone or radio contact with manager to receive delivery instructions
Added 2 mins ago
Social Services Manager
DEPARTMENT OF VETERANS AFFAIRS
United States
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Added 2 mins ago
Program Specialist
OKLA. CAREER AND TECHNOLOGY EDUCATION
United States
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Added 2 mins ago
Risk and Safety Manager I
OFFICE OF JUVENILE AFFAIRS
United States
The Risk Manager is responsible for overseeing the organization’s comprehensive risk management and safety program, including insurance, safety, workers’ compensation, emergency response,…
Added 3 mins ago
Maintenance Technician Part Ti-105020
ESA Management, LLC
Bellevue, WA
…and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company…
Added 3 mins ago
Assistant General Manager-203210
ESA Management, LLC
Bellevue, WA
The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and…
Added 3 mins ago
HP
PARAEDUCATOR 2
Highline Public Schools
Burien, WA
- $28.76 to $31.68 USD / hour
Position Hours:Up to 7.0/day, Employee Calendars
Added 3 mins ago
HP
PARAEDUCATOR 1
Highline Public Schools
Burien, WA
- $27.23 to $30 USD / hour
Position Hours:Up to 7.0/day, Employee Calendars
Added 4 mins ago
Sleep Technologist with CRT/RRT and RCP Licensed
Saint Francis Healthcare
Cape Girardeau, MO
…compliance standards for dual accreditation. Responsible for day-to-day operation of the Sleep Disorders Center with oversight from the SDC Manager, including the ordering of supplies and…
Added 4 mins ago
Server Assistant
ClubCorp
Vista, CA
Reports to the F&B Director, Banquet Manager or Restaurant Manager
Added 6 mins ago
Hardware Test Technician - Lab Manager
Life360
Fremont, CA
This is the team's first dedicated Hardware Test Technician. You'll run the lab day to day, work side by side with our electrical, RF, and validation engineers, and help the team scale.…
Added 6 mins ago
Stuart #75 Prep Cook
Flanigan's Enterprises
Stuart, FL
…unloading, readying – you play a vital role in the kitchen’s day-to-day…
Added 6 mins ago
Survey Division Manager - Fargo
Civil Science
Fargo
Civil Science is seeking a highly experienced and driven Survey Division Manager to lead and expand our survey program across North Dakota. This is a pivotal leadership opportunity for a…
Added 6 mins ago
Survey Division Manager - Williston
Civil Science
Williston
Civil Science is seeking a highly experienced and driven Survey Division Manager to lead and expand our survey program across North Dakota. This is a pivotal leadership opportunity for a…
Added 6 mins ago
Survey Division Manager - Dickinson
Civil Science
Dickinson
Civil Science is seeking a highly experienced and driven Survey Division Manager to lead and expand our survey program across North Dakota. This is a pivotal leadership opportunity for a…
Added 6 mins ago
Clinical Navigator PRN | Tulsa Rehab
PAM Health Rehabilitation Hospital of Tulsa
Tulsa, OK
…business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.…
Added 6 mins ago
Registered Nurse (RN) - Dialysis - PRN Days | Wausau Rehab
PAM Health Rehabilitation Hospital of Wausau
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Under the direction of the Chief Nursing Officer/Director of Nursing, Nurse Manager or Charge Nurse, the Dialysis Registered Nurse is responsible for utilizing the nursing process while…
Added 6 mins ago
RC
Comprehensive Community Services - Human Services Professional II - Service Facilitator Youth
Rock County
Janesville, WI
- $32.2 to $35.01 USD / hour
Under the direction of the CCS Program Manager and CCS supervisor, work involves providing comprehensive, person-centered, team based, community treatment to adults, youth, and families…
Added 6 mins ago
RC
Human Services Professional II -Behavior Health/Outpatient Targeted Case Manager
Rock County
Janesville, WI
- $32.2 to $35.01 USD / hour
Attends all program/department meetings as required

AEG Vision

Patient Care Coordinator

Lacey, WA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About AEG:

At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Is recognized as a Top Employer of 2026 by Flex Surveys.

About the role At AEG, we believe great patient experiences begin with great teams. As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care team.

The ability to anticipate needs, communicate clearly, and proactively manage the daily schedule helps ensure an efficient, high-quality experience for every patient.

Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
Run reports and review accounts to ensure all charges are billed, filed, and up to date.
Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
Assist in maintaining an organized, clean, and patient-ready front office environment.
Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
High school diploma or equivalent.
Basic computer literacy and ability to learn practice management systems (EMR).
Strong organizational skills with attention to detail and ability to manage multiple priorities.
Strong communication skills (verbal and written) with a focus on patient-centered service.
Strong interpersonal skills and ability to work collaboratively across teams.
Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
Must be able to maintain patient and practice confidentiality.

Full Time Employee Benefits

401(k) with Match
Medical/Dental/Vision/Life/STD/LTD
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays

Physical Demands

Ability to utilize office equipment
Prolonged sitting, standing, and walking
Ability to lift up to 10 lbs

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More about this job

Skills

Patient care
Front Desk
EMR
Documentation
Detect bottlenecks
Computer skills
Organizational skills
Attention to detail
Communication skills
Interpersonal skills
Confidentiality
Office equipment
Heavy lifting

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