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Manager, Strategic Writing
Robin Hood Foundation
New York, NY
The Manager, Strategic Writing position will help translate Robin Hood’s programmatic expertise, research, and grantmaking into clear, compelling written narratives for a range of internal…
Added 5 mins ago
Senior Manager, Fulfillment and Logistics Operations, Ford Energy
Ford Global
Dearborn, MI · Glendale, KY
…vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic…
Added 5 mins ago
Lead Associate, Stakeholder Relations - Central Region
Remote, United States
…development and execution of AES’ regional stakeholder engagement strategy and its national strategy for energy campuses and powered land under the leadership of the Sr. Manager – Central…
Added 5 mins ago
Optimization Program Manager, RCC
Apple
Cupertino, CA
As Optimization Program Manager, you will operationalize our Retail Customer Care programs and drive digital customer engagement. You will collaborate with cross-functional teams to shape…
Added 6 mins ago
Prenatal Regional Sales Manager, Denver (CO)
BillionToOne
Remote, United States
- Develop a comprehensive, data-driven sales strategy and business plan to build and grow market development throughout the Denver region
Added 7 mins ago
WI
(USA) Staff, Product Manager - Offsite Ads
Walmart Inc.
United States
- $132,000 to $286,000 USD / year
As a Staff Product Manager at Walmart, you will lead strategy and execution for complex products, driving end-to-end outcomes from discovery through value realization. This role requires…
Added 7 mins ago
Manager, Learning - High-Potential and Executive Development
The Home Depot
Remote, United States
Manager, Learning – High-Potential and Executive Development supports the development of high potential and executive talent across the enterprise through leadership development programs…
Added 7 mins ago
Senior Analyst, Talent Intelligence
The Home Depot
Remote, United States
In this role, you'll operate at the intersection of talent acquisition, workforce strategy, analytics, technology, and artificial intelligence, turning talent and market data into…
Added 7 mins ago
Manager, Brand Advocate
The Home Depot
Atlanta, GA
Position Purpose:The Manager, Brand Advocate will coach and mentor a team of direct reports responsible for partnering with strategic suppliers to drive a best-in-class online customer…
Added 9 mins ago
Sr Product Manager - Semiconductor
CoorsTek Inc
Hillsboro, OR · Golden, CO
As the Product Manager, you will be responsible for maximizing the product line(s) revenue and gross margin, managing the product life cycle, collaborating with commercial leaders on…
Added 9 mins ago
R2613426 Senior Technical Marketing Manager – Advanced Packaging
Applied Materials, Inc
Santa Clara, CA
We’re seeking a seasoned Technical Marketing Manager recognized as a subject-matter expert in Advanced Packaging. This role is responsible for defining product value propositions, building…
Added 10 mins ago
Senior Project Manager
UCSF
San Francisco, CA
…agency officials to ensure compliance and safety. The project manager has a first line responsibility to communicate effectively with project stakeholders regarding program, budget,…
Added 10 mins ago
MA
Retail Operations: Strategy & Innovation Manager
Manufacturers and Traders Trust Co
Boston, MA
- $149,600 to $249,400 USD / year
The Senior Manager, Retail Operations Strategy, Innovation & Transformation is responsible for advancing the Retail Operations operating model by identifying future-state capabilities,…
Added 11 mins ago
NI
Policy Director
Northwest Immigrant Rights Project
Seattle, WA
- $128,044.82 to $173,214.8 USD / year
…Directors, will develop and advance the organization’s public policy strategy. This full-time role will be based out of NWIRP’s Seattle office. Applicants must be practicing attorneys and…
Added 13 mins ago
EB
Director, Sales & Customer Success
Evidence Based Associates
Las Vegas, NV
- $160,000 to $170,000 USD / year
…Specialty Sales Reps through the transition from individual, program-aligned roles into a coordinated regional pod model, help shape how Empower shows up in the market, and define what it…
Added 15 mins ago
IT
Division Controller
Illinois Tool Works Inc.
United States
- $138,000 to $155,000 USD / year
…will partner with and report to the Vice President General Manager - Service to develop and implement division strategy by evaluating and developing financial analysis, models, & reports.…
Added 17 mins ago
S
Client Executive 1 (Single Client)
Sodexo
ENGLEWOOD, OH
- $115,940 to $150,040 USD / year
…opportunity to launch, develop, and lead a comprehensive HTM program across a complex, multi-hospital healthcare…
Added 18 mins ago
Principal Product Manager, Technical, Ads , APM
Amazon.com Services LLC
Boston, MA · Seattle, WA · New York, NY · Palo Alto, CA
…(SSP), and go-to-market organizations - to define the product strategy, build the technology, and drive advertiser adoption. You will design advertiser-facing workflows powered by…
Added 18 mins ago
Field Sales Manager
Arrow Electronics
Kettering, OH
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 18 mins ago
Human Resources Manager
Advanced Drainage Systems, Inc.
Hilliard, OH
We are looking for a Human Resources Manager to join our team! In this role, you will partner with our Supply Chain organization, with a focus on our Allied and Recycling divisions,…
Added 18 mins ago
PC
Sr Quality Assurance Technician
PC Connection, Inc.
Wilmington, OH
- $28.89 USD / hour
Added 18 mins ago
EC
Manager, Market & Economic Intelligence
Eaton Corporation
Beachwood, OH
- $130,000 to $190,000 USD / year
The Manager of Market & Economic Intelligence supports Eaton’s senior leadership with analysis and forecasts of global economic conditions and Eaton’s end markets. The manager analyzes data…
Added 18 mins ago
S
Strategic Business Development Manager - ICS, Saint-Gobain Life Sciences - Remote, USA
Saint-Gobain
SOLON, OH
- $102,000 to $158,000 USD / year
We are seeking a Strategic Business Development Manager to help drive the next chapter of growth within our ICS business. This is a high-impact commercial role for someone who enjoys…
Added 19 mins ago
HN
Financial Recovery Representative II (Default Services)
Huntington National Bank
Akron, OH
- $57,000 to $113,000 USD / year
Develops a litigation and or liquidation strategy on classified (financial Recovery-managed) loans up to $500M to minimize losses on a Business Banking portfolio.
Added 19 mins ago
Summer 2027 Consumer Finance Internship
Huntington National Bank
Cleveland, OH
Rising juniors (Winter 2028 or Spring 2029 grads) may participate in Huntington's Foundations Program, an 8-week, regionally focused experience where students partner directly with a…

AE Perkins

Client Relationship Specialist

Remote, United States

$50,000 to $53,000 USD / year

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Job details

Pay: $50,000 to $53,000 USD / year
Education: Bachelor’s degree
Posting language: English
Posted: Oct 30, 2026

Original job description

Candidate Authenticity Statement We recognize that AI tools are increasingly used in professional settings. However, during our assessment and interview process, we ask candidates to complete all responses independently, without the use of AI-generated assistance. This ensures we can accurately assess your individual skills, communication style, and problem-solving approach. Submissions or responses that appear AI-generated may be considered misaligned with our evaluation standards. Remote-First with In-Person Training: This position is remote following successful completion of onboarding. New hires are required to attend two weeks of in-person training at our Carrollton, TX corporate office to ensure a smooth and successful transition into the role.

POSITION SUMMARY:

The Client Relationship Specialist (CRS) is responsible for providing outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients. Working as part of a team that manages a portfolio of new and existing accounts, the CRS serves as the main point of contact for client questions or concerns, ensuring a positive and seamless client experience. The role involves resolving client issues, educating clients on products and services, and supporting strategies for retention and growth. Please note: Required working hours for the Client Experience department are 8:30 a.m. – 5:30 p.m. within your time zone.

Note: AE Perkins is a holding company that supports three innovative operating entities: Ameriflex, Workforce Go, and Accresa.

PRINCIPAL DUTIES & RESPONSIBILITIES (Core Competencies):

Client Interaction and Issue Resolution: Serve as the primary contact for clients, addressing questions and concerns in a timely manner. Own client issues from start to finish, ensuring resolutions meet or exceed client expectations (Intermediate). Empathy and Client Care: Exhibit a high level of empathy and interpersonal skills when working with clients, ensuring they feel heard, supported, and valued (Advanced). Proactive Client Support: Anticipate client needs by identifying potential questions or concerns and providing answers before they arise, offering a proactive approach to service (Intermediate). Relationship Building and Retention: Build, maintain, and foster positive relationships with Plan Administrators, Brokers, and other stakeholders to support client retention and business growth (Intermediate). Client Education: Educate clients on systems, tools, and policies related to Ameriflex products and services, ensuring they can utilize offerings effectively (Intermediate). Account Organization and Documentation: Maintain organized and accurate account information for each client, including records of interactions, service issues, and resolutions (Advanced). Regulatory Compliance: Handle confidential information with discretion in accordance with HIPAA and other relevant regulations, remaining knowledgeable about all regulations related to business services (Advanced). Collaboration and Strategy Execution: Collaborate with internal partners to execute business plans and strategies that align with company goals (Intermediate). Efficiency and Resource Utilization: Leverage company resources and tools to maximize efficiency, ensuring a seamless and reliable service experience for clients (Intermediate). Additional Duties: Perform other duties as required to support business needs, as assigned by the Client Experience Manager (Beginner).

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Service Orientation: Passion for delivering outstanding client service and maintaining a client-focused mindset (Advanced). Problem-Solving Skills: Ability to think on your feet and resolve issues effectively, even in high-pressure situations (Intermediate). Communication Skills: Superior written and verbal communication skills, with the ability to clearly convey information and handle client interactions with professionalism (Advanced). Organizational Skills and Multitasking: Strong organizational abilities, with a keen attention to detail and the capability to manage multiple tasks and high call and email volumes (Advanced). Adaptability and Stress Management: Ability to adapt quickly to changing priorities and work well under stressful conditions (Intermediate). Technical Proficiency: Competence in navigating multiple web-based programs and utilizing technology to address client needs efficiently (Intermediate). Goal Orientation and Initiative: Highly goal-oriented and self-motivated, with a drive to grow and advance within the organization (Advanced). Team Collaboration: Strong ability to work as part of a team, supporting colleagues and contributing to a positive work environment (Intermediate). Compliance Awareness: Understanding of HIPAA regulations and other compliance requirements for handling sensitive information (Advanced).

CREDENTIALS & EXPERIENCE:

Education: Bachelor’s Degree from an accredited institution required.

Experience:

3+ years of account management experience preferred, with a focus on client relationship management and service delivery (Intermediate).
Experience in Benefits Administration preferred (Beginner).

Technical Skills:

Intermediate to advanced skills in Microsoft Excel and other data management tools preferred (Intermediate).
Travel Requirements: Ability to travel as needed, ideally once per year, to support client relationship initiatives (Beginner).

NOTE: Starting pay for this position is set at $50,000.00 - $53,000.00 annually with additional bonus potential.

BENEFITS

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Matching
Flexible Spending Accounts
Health Savings Accounts
Disability & Life Insurance
Employee Assistance Program
LegalShield
ID Shield
Commuter Reimbursement Plan
Tuition Reimbursement
Bonus Pay – Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly.

ADDITIONAL BENEFITS INCLUDE:

Wellable membership
Telescope Health (telehealth) through Accresa
Intellect (mental health) application
Employee engagement activities, including voluntary events, raffles, book club, and more!

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Work in an office environment; sustained posture in a seated position for prolonged periods of time; use hands to grasp and reach; occasionally stoop or kneel; see, hear, and speak with sufficient acuity to successfully perform all aspects of the job; use telephone and write or use a keyboard to communicate through written means; lift up to five pounds of weight.

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