Department:
36317 Advocate Illinois Masonic Medical Center - CT
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Third shift, Monday through Friday, alternating weekends, holiday rotation, No call,
Pay Range:
$35.50 - $53.25
Major Responsibilities:
Customer Satisfaction 1)Serves as a patient advocate to ensure that patients and customers needs are met in a timely and efficient manner.
2)Ensures timely scheduling of both inpatients and out patients
3)Provides education to all patients before, during and after exams.
4)Maintains a positive relationship with all customers i.e., patients, other departments, physicians and fellow associates.
5)Reviews patient satisfaction data and participates in improving areas of concern
6)Utilizes appropriate resources to resolve patient irritants
7)Addresses and resolves customer complaints.
8)Ensures on-time completion of own performance pathway • Submits self-evaluation to leader two weeks before review
9)Participates quarterly in the associate satisfaction survey
10)Submits ideas on improving customer satisfaction on a continual basis
Quality 1)Accountable for the production of quality CT scans.
2)Demonstrates the appropriate operation of all CT equipment
3)Demonstrates safety in all areas, electrical, environmental, radiation etc.
4)Ensures all appropriate information is present before CT exams are performed
- Completes all data entries in the HIS and RIS .
6)Participates in efforts to monitor and improve departmental CQI indicators
7)Submits ideas for improving quality in the department.
Assesses own learning needs, seeks appropriate training and development 1)Sets own learning goals.
2)Maintains a program to complete required training hours per quarter.
Innovation 1)Submits dynamite ideas to your leader.
2)Implement Just-Do-It initiatives in your department during the year.
Organizational Climate 1)Participates in hospital wide activities
2)Participates in departmental recognition and socialization activities.
3)Attends all departmental staff meetings.
Productivity 1)Participates in efforts to improve productivity in your department.
2)Submits ideas for improving productivity in your department
Economics 1)Ensures appropriate supplies are available
2)Participates in efforts to contain costs or generate revenue in your department.
3)Submits ideas for reducing expenses or adding revenue.
Education/Experience Required:
ARRT eligible. Some scanning experience
Knowledge, Skills & Abilities Required:
Able to complete most CT procedures. ARRT Registered
Physical Requirements and Working Conditions:
May be exposed to life threatening diseases. Ability to adjust hours with minimal notice as required Ability to stand for long periods of time. Ability to view small CRT screens. Ability to work odd hours. Ability to respond to emergency call. Ability to lift and/or move patients. Ability to work under stressful conditions Ability to work rotating shifts any day of the week. Ability to stand, bend and/or stoop for extended periods of time. If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.