Jobs in the United States

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Added 5 mins ago
Enterprise Business Development Executive
MSC Industrial Supply Co.
Remote, United States
The Enterprise Business Development Executive is responsible for driving net-new National Account acquisition at the parent/division level by securing high-value, multi-location enterprise…
Added 5 mins ago
TW
Experienced Cook
The Wild Animal Sanc
Keenesburg, CO
- $28 to $30 USD / hour
Added 5 mins ago
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Supervisor Emergency Medical Services
UCHealth
Windsor, CO
- $27.61 to $41.41 USD / hour
Provides direction, orientation, training, mentoring coaching and development to staff. Conducts performance evaluations and disciplinary actions.
Added 5 mins ago
A
Cardiovascular Lab Specialist Full Time Days
AdventHealth
Castle Rock, CO
- Full-time
…prioritizes clinical and administrative work and identifies process improvements. Processes patient and department records, ensuring documentation of performed tests in accordance with…
Added 5 mins ago
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Certified Surgical Technologist Full Time Days 10K Sign-On Bonus Parker
AdventHealth
Parker, CO
- Full-time
Ability to understand and process surgeon dictated instructions and directions.
Added 5 mins ago
BH
Registered Nurse Palliative Home Care
Banner Health
Greeley, CO
- $33.77 to $56.28 USD / hour
…patients and families to promote an understanding of the disease process, its prevention and…
Added 5 mins ago
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PCBA Operator I
Veralto
Loveland, CO
- $19 to $20.82 USD / hour
…where you’ll have opportunities to foster your professional development and fuel your career…
Added 6 mins ago
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Referral Specialist
UCHealth
Fort Collins, CO
- $19.67 to $25.57 USD / hour
High School diploma or GED. Preferred: Associate's degree.
Added 6 mins ago
QS
Lead Estimator
Quanta Services
Aurora, CO
- $119,000 USD / year
The Lead Estimator will play a crucial role in our pre-construction process, responsible for accurately estimating the costs of electrical projects. This role involves analyzing project…
Added 6 mins ago
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Referral Specialist I
UCHealth
Aurora, CO
- $20.15 to $30.22 USD / hour
High School diploma or GED. Preferred: Associate's degree.
Added 6 mins ago
Patient Registration Associate
Kaiser Permanente
Colorado Springs, CO
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Makes members/patients and…
Added 6 mins ago
CH
Guest Services Ambassador
Crescent Hotels and Resorts
Denver, CO
- $22 USD / hour
Accurately process reservations, payments, and guest information using the hotel property management system.
Added 6 mins ago
Chief Academic Officer
Colorado State University
Denver, CO
…affairs, student success, educational innovation, workforce development, and academic policy across the System's institutions. The position serves as the principal advisor to the Chancellor…
Added 6 mins ago
Trust Operations Specialist
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Denver, CO
…compensation, and those details will be provided during the recruitment…
Added 6 mins ago
Certified Cath Lab Technician RCIS
AdventHealth
Denver, CO
…clinical and administrative work independently and identify process improvements. Other duties as assigned. Assists physicians in performing specialized cardiovascular procedures, including…
Added 13 mins ago
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Police Commander
City of Carmel-by-the-Sea
Carmel-By-The-Sea, CA
- $83.79 to $101.84 USD / hour
Functions as a member of the city management team participating in city-wide policy development, team building, administrative planning, risk management and safety and loss prevention;…
Added 38 mins ago
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Kitchen Team (P1-1377531-2)
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- $21.5 to $24.5 USD / hour
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Kitchen Team (P1-1352416-8)
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Adventure Credit Union

Member Solutions Associate

Grand Rapids, MI, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Description Adventure Credit Union has been providing financial services to their members for over 90 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add a full time Member Solutions Associate to our Adventure Team!

The purpose of the Member Solutions Associate position is to provide exceptional member service and be the primary contact and resource for member's financial needs.

Responsibilities include, but not limited to:

Works to create a flawless member experience with members of your direct teams, putting the member first and foremost with everything that is done. Manages member relationships and communication professionally. Identify member needs through conversations.
Individually adhere to federal laws and regulations set forth by the NCUA and other regulatory agencies including but not limited to: Bank Secrecy Act, OFAC, US Patriot Act, Reg. E, Reg. CC., etc.
Accurately perform transactions and understand basic teller transactions, terminology and regulations.
Assist with balancing the branch and overseeing the balancing of the ATM, Interactive Teller Machines (ITM), Teller Cash Recycler and vault each day.
Perform all member service duties including but not limited to: verifying identity, placing new check orders, and ordering copies of canceled checks. Opening and educating members about various accounts and certificates. Reprinting and reconciling statements, approving checking accounts, approving and ordering/printing ATM/Debit Cards, and approving Personal Line of Credit and VISA Credit Cards according to policy.
Perform all loan duties including but not limited to: accepting loan applications, conducting loan interviews, processing and reviewing applications and closing loans in accordance with established policies, procedures, authority and regulations. Analyzing and decisioning loan requests as authorized and submitting those exceeding established approval limits to the appropriate level.
Accurately input/prepare all loan documentation prior to closing. Discuss loan approvals, denials, counter-offers and alternatives with members in a positive manner.
Consistently and effectively cross-sell all products and/or services, answer member inquiries and educate members. Ensure that cross-sell opportunities are maximized and sales goals are continuously achieved by matching member needs to product benefits. Track and tabulate monthly cross-sell results.
Troubleshoot, research and respond to member inquiries/complaints within authority. Communicate with members regarding account transactions (overdrafts, account closings, charges, fees etc.) in person and via phone, email and mail etc.
Process address changes, report and re-order lost/stolen cards, place stop payments on accounts and run credit reports. Educate members on our all products. Provide Notary Services.
Answer questions from members and employees regarding different types of IRA /HSA/ESA accounts, opening processes, limits, conditions, withdrawals and associated penalties. Attend applicable training seminars.
Maintain and disclose a NMLS registry ID number in accordance with the SAFE Act.

Requirements

Requirements:

A High School Diploma or equivalent.
A minimum of one (1) year experience in the financial industry.
Customer Service experience.
Strong sales skills.
Excellent listening, oral and written communication skills.

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More about this job

Skills

Communication skills
Documentation
Sales targets
Troubleshoot
Research
Notary
Customer service
Sales

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