Field Operations Manager (FOM)

Summary

PBA Field Operations Manager

The Field Operations Manager is charged with building plans that generate brand affinity, trial, word of mouth, and long-term demand in their assigned territory. This role achieves results through the management of field leadership teams that plan and execute activations in key markets, build retailer and stakeholder relationships, and identify opportunities to drive brand growth and sales.

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Day-to-day management of a team of field managers. Serve as point of contact for daily operations. Train and develop new team members and coach on opportunities during market visits and team calls
• Manage the daily, weekly, and monthly needs of the assigned territory and team, ensuring information is shared in a timely manner with leadership and client teams
• Proactively manage business objectives and sales goals for assigned locations. Identify sales training opportunities and create and execute return-on-investment-based action plans
• Build and maintain strong relationships across assigned locations with client partners. Leverage relationships to increase sales of client products and services
• Analyze territory and location performance data to develop and execute strategies required to meet or exceed business objectives and sales targets. Manage team budgets, monthly targets, and incentive tracking

May be expected to travel up to 50%.

Supervisor Responsibility Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resourcesIndirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports

Qualifications

• Education Requirements: Bachelor’s degree
• Experience Requirements: 4–6 years experience in relevant field

Required Knowledge and Skills

• Excellent written and verbal communication skills
• Good interpersonal skills and strong prioritization skills
• Ability to work in a fast-paced environment
• Proficiency in common productivity software including spreadsheet, presentation, and word processing tools
• Ability to research and analyze data effectively

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.