Jobs in the United States

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Added 2 mins ago
Visualization Engineer
CAE USA Inc
Arlington, TX
CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers’ training and critical operations with digitally…
Added 2 mins ago
Sr AI & Automation Engineer
INSPYR Solutions
Deerfield Beach, FL
Senior engineer responsible for designing, building, and operating AI and automation solutions that streamline high-volume operational work across the enterprise.
Added 2 mins ago
RF Electrical Engineer (R&D Engineer 1/2)
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the R&D Engineer 1 or 2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if…
Added 2 mins ago
Linux Systems Administrator
Fuse Engineering LLC
Laurel, MD
We are seeking a highly skilled Systems Administrator / Infrastructure Engineer to support, maintain, and optimize complex enterprise infrastructure environments. The ideal candidate will…
Added 2 mins ago
R&D Engineer 1
Los Alamos National Laboratory
Los Alamos, NM
Detonator Production (DP) Division is the premier Production Agency (PA) assigned to produce War Reserve (WR) detonators for the Nation's nuclear stockpile security mission.
Added 2 mins ago
Nuclear Facilities Engineer 2/3 (Mechanical Project Engineer)
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the Nuclear Facilities Engineer 2/3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be…
Added 2 mins ago
Systems R&D Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the R&D Engineer 2 or 3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if…
Added 2 mins ago
R&D Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the R&D Engineer 2 level or the R&D Engineer 3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined…
Added 2 mins ago
Cleared Senior/Principal RD Systems Engineer - Mobile Guardian Transporter Quality, Hybrid
Sandia National Laboratories
Albuquerque, NM
Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a…
Added 2 mins ago
Cleared Senior/Principal RD Systems Engineer - Surety Systems Engineering, Onsite
Sandia National Laboratories
Albuquerque, NM
Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a…
Added 2 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Albuquerque, NM
- $97,000 to $143,000 USD / year
Create, modify, test, and deploy software for Programmable Logic Controllers (PLC’s) and Human Machine Interfaces (HMI’s) for Power Transfer applications like (Main-Tie-Main, Main-Gen,…
Added 2 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Albuquerque, NM
Support software capitalization analysis with Accounting and track engineering efficiency metrics (e.g., R&D as a percent of revenue, cost per engineer)
Added 2 mins ago
O
Principal Site Reliability Automation Developer - US REMOTE
Oracle
Santa Fe, NM
- $102,300 to $209,500 USD / year
Lead complex production investigations and engineer durable long-term fixes
Added 2 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Santa Fe, NM
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 3 mins ago
Senior Software Engineering
Pearson
Santa Fe, NM
As an Senior Software Engineering, you will serve as a senior technical owner and hands-on engineer responsible for designing, building, operating, and evolving scalable software solutions…
Added 3 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Santa Fe, NM
…at massive enterprise scale, working alongside collaborative security, AI, and platform leaders in a supportive environment dedicated to continuous learning, innovation, and…
Added 3 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Santa Fe, NM
…capabilities, scaling, process improvement, metric collection, security, and visibility into the product environments. Leveraging various DevOps approaches which include but not limited to…
Added 3 mins ago
Core Senior .NET Software Engineer
Evolent
Santa Fe, NM
The Senior Software Engineer leads the design, development, and deployment of complex software solutions, ensuring scalability and maintainability. This role architects and implements…
Added 3 mins ago
Accelertor Water Systems Engineer (R&D Engineer 2/3)
Los Alamos National Laboratory
Los Alamos, NM
Experience with CAD and CAM software, specifically SolidWorks.
Added 3 mins ago
Lead Systems Engineer
Trinzic
Albuquerque, NM
…and advancing some of the world's highest-priority national security and space…
Added 5 mins ago
Senior Engineer Data Enablement & Management, Databricks
Stateside
Adelphi, MD
The Senior Engineer, Data Enablement & Management is responsible for leading the design, implementation, modernization, and operational reliability of UMGC's enterprise Lakehouse and Data &…
Added 6 mins ago
Senior Data Engineer, Data Foundations
Natera
Remote, United States
The ideal candidate is a strong software engineer first, with deep data modeling instincts, a passion for standards and governance, and the judgment to balance rigor with pragmatism. You'll…
Added 6 mins ago
Software Engineer (ICB 3)
CA Inc.
United States
Broadcom’s Mainframe Software Division (MSD) is looking for a Software Engineer with a talent for developing software and contributing to a culture dedicated to quality, security, and a…
Added 7 mins ago
DevOps Engineer I
Verisk | Verisk
Holmdel, NJ
…customer support for our products and offerings. The DevOps Engineer I will also participate in the continuous growth and improvement of our internal processes using automation and exciting…
Added 8 mins ago
Test Automation Engineer - U.S. Citizenship Required
LED FastStart
Lafayette, LA
To support our continued growth, we are seeking a Test Automation Engineer who is eager to learn new technologies and enhance our testing frameworks. This role will help improve software…

ADVANCED NETWORK MANAGEMENT INC

Client Support Engineer III

New Mexico, NM, United States

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Job details

Experience: 3+ years of experience with routing and switching network technologies.
Posting language: English

Original job description

Welcome to ANM. This application is the first step in completing your onboarding as our new Client Support Engineer III. Please review the role job description below and complete the application to initiate the hiring process.

Who We Are:

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies. Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Benefits and Compensation:

ANM offers a comprehensive benefits package including:

Medical, Dental and Vision Insurance
Life Insurance; Short-Term and Long-Term Disability
401(k) Retirement Plan
Paid Time Off
Flexible Spending Account
Employee Recognition Rewards
Career training geared toward professional growth

Compensation for this position has been agreed upon and confirmed in your ANM offer of employment.

The Role The Tier 2 Network Engineer is the escalation point for network-related client support issues within ANM’s Managed Services organization. This individual serves as the first level of escalation for all priority incidents involving routing, switching, wireless, security, and SD-WAN infrastructure, and provides guidance to Service Desk team members. This position requires a blend of technical competence in enterprise networking technologies, outstanding customer support, excellent communication skills, and close collaboration with other teams across the Managed Services organization. The engineer will leverage managed services tools and processes to deliver proactive, reactive, and preventative services, serving as a trusted advisor who understands our customers’ environments and works as an extension of their IT Operations team.

What You Will Do

Provide diagnostic and restoration efforts for all priority incidents involving network infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents.
Act as a mentor to Service Desk team members providing technical assistance and guidance on networking technologies.
Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues.
Generate and implement clear and consistent documentation of client environments.
Perform analysis and diagnosis of network infrastructure problems including routing, switching, wireless, security, and SD-WAN.
Evaluate client environments for optimization and improvement opportunities.
Follow and develop documentation and SOPs for project deliverables and support procedures.
Support new client onboarding efforts including environment baselining, documentation, and monitoring setup.
Participate in project activities on an as-needed basis.
Participate in a rotational on-call schedule for high-priority escalations.
Invest time in continued education to learn new technologies.

What We Are Looking For

Advanced professional-level networking certifications required (e.g., CCNP Enterprise, CCNP Data Center, CCNP Security, or vendor-specific equivalents such as Palo Alto PCNSE or F5 Certified Administrator).
ITIL Foundation (or higher) preferred.

REQUIRED TECHNICAL COMPETENCIES

3+ years of experience with routing and switching network technologies.
Proficiency with at least three of the following technologies for three or more years
Application Centric Infrastructure (ACI)
Identity Services Engine (ISE)
Cisco SD-Access
Cisco SD-WAN
Meraki MX, MS, MR and SD-WAN
Firepower Management Console (FMC) and managed devices (Firepower Threat Defense – FTD)
Public cloud infrastructure (AWS or Azure)
Digital Network Architecture / Catalyst Center (DNAC)
Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN
Wireless networks and Wireless LAN Controllers
Load Balancing platforms (F5, A10, Kemp, NetScaler)

PREFERRED TECHNICAL COMPETENCIES

Experience with automation and programmability tools such as Python, Ansible, or Terraform for network configuration and orchestration.
Experience with ServiceNow, including incident, change, and knowledge management workflows.
Experience with monitoring tools administration (SNMP polling, SNMP trap, Syslog) and familiarity with enterprise monitoring platforms.
Experience with API integrations and scripting/programming languages such as Python, PowerShell, or JavaScript for automation tasks.
Experience with NSX or Cisco ACI software-defined networking in cross-domain environments.

CONSULTING & SOFT SKILLS

Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, clients, and leadership.
Demonstrated collaboration with Client Success teams to uncover and position new services or projects.
Excellent verbal and written communication; consistent, customer-focused follow-through.
Strong mentoring mindset and commitment to continuous learning.
Ability to work independently and be a self-starter.

Travel

Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance.

ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.

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