Jobs in the United States

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Added 5 mins ago
Solution Architect, Global Supply Chain
Roche Diagnostics Operations, Inc.
United States
Actively monitor and anticipate shifts in enterprise cloud capabilities, digital compliance requirements, and IoT tracking frameworks to engineer future-proof architectures.
Added 8 mins ago
Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas or Houston, TX or Montgomery, AL
HPE
All, OK
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications…
Added 8 mins ago
Sr Sales Engineer - DFW
HPE
All, TX
Must reside in Dallas-Fort Worth area
Added 21 mins ago
O
Principal Network Engineer
Oracle
Santa Clara, CA · Seattle, WA · Reston, VA
- $114,600 to $234,600 USD / year
Oracle Cloud Infrastructure’s Physical Networking organization builds and operates the global network infrastructure supporting OCI workloads, managing thousands of devices across more than…
Added 21 mins ago
O
Senior Network Engineer
Oracle
Santa Clara, CA · Seattle, WA · Reston, VA
- $91,400 to $187,000 USD / year
Oracle Cloud Infrastructure’s Physical Networking organization builds and operates the global network infrastructure supporting OCI workloads across more than 50 regions. Join the team…
Added 29 mins ago
BA
Cloud Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $99,000 to $225,000 USD / year
Experience creating or optimizing deployment or support processes for cloud-based environments on multiple security domains
Added 30 mins ago
AS
Mid-level Cloud Infrastructure Engineer
Apex Systems LLC
Colorado Springs, CO
- $30 to $40 USD / hour
Must have 1+ years of directly related experience · Must have experience with enterprise server operating systems/environments (i.e
Added 30 mins ago
GP
Cloud Engineer - GCP
Global Payment Holdi
Denver, CO
- $80,000 to $125,000 USD / year
This position is hybrid 3 days per week in the following office locations: Alpharetta, GA, Cincinnati, GA, Denver, CO (2 days)
Added 33 mins ago
Broadcast Engineer III
Blue Origin Personnel, LLC
Space Coast, FL
Blue Origin is seeking a Broadcast Video Engineer III to design, build, operate, and maintain the video systems that bring our missions to a global audience. In this role, you will be a…
Added 34 mins ago
Senior AI Security Engineer
World Wide Technology
Maryland Heights, MO
…design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring…
Added 37 mins ago
DevOps Engineer
Northstrat
Fort Belvoir, VA
Must have TS/SCI U.S
Added 37 mins ago
DevOps Engineer
Northstrat
Columbia, MD
Must have TS/SCI U.S
Added 37 mins ago
Cloud/DevOps Engineer
Northstrat
Chantilly, VA
Must have a high school diploma or GED · Must have an active or current Top-Secret clearance with SCI access (TS/SCI) and a polygraph (CIP)
Added 37 mins ago
Cloud/DevOps Engineer
Northstrat
Herndon, VA
Must have a high school diploma or GED · Must have an active or current Top-Secret clearance with SCI access (TS/SCI) and a polygraph (CIP)
Added 37 mins ago
Cloud/DevOps Engineer
Northstrat
Sterling, VA
Must have a high school diploma or GED · Must have an active or current Top-Secret clearance with SCI access (TS/SCI) and a polygraph (CIP)
Added 37 mins ago
Cloud/DevOps Engineer
Northstrat
Aurora, CO
Must have a high school diploma or GED · Must have an active or current Top-Secret clearance with SCI access (TS/SCI) and a polygraph (CIP)
Added 37 mins ago
DevSecOps Engineer
Northstrat
Sterling
You must have an active or current TS/SCI US government clearance
Added 37 mins ago
Cloud Platform Engineer
Northstrat
Remote, United States
Must have experience with OS deployment and orchestration (kickstart, ansible, puppet, etc) · You must have a solid understanding of Linux systems, hosts, networks, security, applications and proficiency in shell scripting (Shell/Bash)
Added 37 mins ago
Cloud Platform Engineer
Northstrat
Remote, United States
Must have experience with OS deployment and orchestration (kickstart, ansible, puppet, etc) · You must have a solid understanding of Linux systems, hosts, networks, security, applications and proficiency in shell scripting (Shell/Bash)
Added 39 mins ago
CyberArk Engineer Mid
SAIC
Washington, DC
Step into the role of a Mid-Level CyberArk Engineer, where you will play a crucial supporting role in enhancing the Department of Transportation's (DOT) cybersecurity infrastructure.…
Added 1 hour ago
Software Development Engineer - Developer Platform
Workday, Inc.
CO
As a Software Engineer on the Developer Platform team, you will build and improve the front-end surfaces and developer tooling that make up the Workday Developer Portal. You will execute…
Added 1 hour ago
Software Development Engineer - US Federal
Workday Government, LLC
United States
…and trust. As a Fortune 500 company and a proven enterprise cloud platform, Workday brings modern technology, responsible AI, and secure infrastructure to some of the most complex…
Added 1 hour ago
Digital Engineer
MANTECH
Remote, United States
MANTECH’s Space Division seeks a Digital Engineer to support the United States Space Force (USSF), Space Systems Command (SSC) in executing the National Security Space Launch (NSSL)…
Added 1 hour ago
Digital Engineer
MANTECH
Remote, United States
MANTECH’s Space Division seeks a Digital Engineer to support the United States Space Force (USSF), Space Systems Command (SSC) in executing the National Security Space Launch (NSSL)…
Added 1 hour ago
Solution Architect, Global Supply Chain
Roche
Indianapolis, IN
Actively monitor and anticipate shifts in enterprise cloud capabilities, digital compliance requirements, and IoT tracking frameworks to engineer future-proof architectures.

ADVANCED NETWORK MANAGEMENT INC

Client Support Engineer IV

New Mexico, NM, United States

Apply on workforcenow.adp.com About employer

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Job details

Experience: 3+ years of experience with routing and switching network technologies.
Posting language: English
Posted: Nov 4, 2026

Original job description

Welcome to ANM. This application is the first step in completing your onboarding as our new Client Support Engineer IV. Please review the role job description below and complete the application to initiate the hiring process.

Who We Are:

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies. Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Benefits and Compensation:

ANM offers a comprehensive benefits package including:

Medical, Dental and Vision Insurance
Life Insurance; Short-Term and Long-Term Disability
401(k) Retirement Plan
Paid Time Off
Flexible Spending Account
Employee Recognition Rewards
Career training geared toward professional growth

Compensation for this position has been agreed upon and confirmed in your ANM offer of employment.

The Role The Tier 2 Network Engineer is the escalation point for network-related client support issues within ANM’s Managed Services organization. This individual serves as the first level of escalation for all priority incidents involving routing, switching, wireless, security, and SD-WAN infrastructure, and provides guidance to Service Desk team members. This position requires a blend of technical competence in enterprise networking technologies, outstanding customer support, excellent communication skills, and close collaboration with other teams across the Managed Services organization. The engineer will leverage managed services tools and processes to deliver proactive, reactive, and preventative services, serving as a trusted advisor who understands our customers’ environments and works as an extension of their IT Operations team.

What You Will Do

Provide diagnostic and restoration efforts for all priority incidents involving network infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents.
Act as a mentor to Service Desk team members providing technical assistance and guidance on networking technologies.
Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues.
Generate and implement clear and consistent documentation of client environments.
Perform analysis and diagnosis of network infrastructure problems including routing, switching, wireless, security, and SD-WAN.
Evaluate client environments for optimization and improvement opportunities.
Follow and develop documentation and SOPs for project deliverables and support procedures.
Support new client onboarding efforts including environment baselining, documentation, and monitoring setup.
Participate in project activities on an as-needed basis.
Participate in a rotational on-call schedule for high-priority escalations.
Invest time in continued education to learn new technologies.

What We Are Looking For

Advanced professional-level networking certifications required (e.g., CCNP Enterprise, CCNP Data Center, CCNP Security, or vendor-specific equivalents such as Palo Alto PCNSE or F5 Certified Administrator).
ITIL Foundation (or higher) preferred.

REQUIRED TECHNICAL COMPETENCIES

3+ years of experience with routing and switching network technologies.
Proficiency with at least three of the following technologies for three or more years
Application Centric Infrastructure (ACI)
Identity Services Engine (ISE)
Cisco SD-Access
Cisco SD-WAN
Meraki MX, MS, MR and SD-WAN
Firepower Management Console (FMC) and managed devices (Firepower Threat Defense – FTD)
Public cloud infrastructure (AWS or Azure)
Digital Network Architecture / Catalyst Center (DNAC)
Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN
Wireless networks and Wireless LAN Controllers
Load Balancing platforms (F5, A10, Kemp, NetScaler)

PREFERRED TECHNICAL COMPETENCIES

Experience with automation and programmability tools such as Python, Ansible, or Terraform for network configuration and orchestration.
Experience with ServiceNow, including incident, change, and knowledge management workflows.
Experience with monitoring tools administration (SNMP polling, SNMP trap, Syslog) and familiarity with enterprise monitoring platforms.
Experience with API integrations and scripting/programming languages such as Python, PowerShell, or JavaScript for automation tasks.
Experience with NSX or Cisco ACI software-defined networking in cross-domain environments.

CONSULTING & SOFT SKILLS

Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, clients, and leadership.
Demonstrated collaboration with Client Success teams to uncover and position new services or projects.
Excellent verbal and written communication; consistent, customer-focused follow-through.
Strong mentoring mindset and commitment to continuous learning.
Ability to work independently and be a self-starter.

Travel

Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance.

ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.

Apply on workforcenow.adp.com About employer

More about this job

Skills

WAN
Customer service
Communication skills
Collaboration
Root cause analysis
Documentation
Onboarding
CCNP
ITIL
Microsoft Access
AWS
Microsoft Azure
LAN
Python
Ansible
IBM Terraform
ServiceNow
SNMP
Programming languages
Microsoft PowerShell
JavaScript
Leadership
Coaching
Work independently
Valid driver's licence

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Work requirements

Jobs in the United States