Jobs in the United States

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Added 10 mins ago
CO
GIS (Geographic Information System) Specialist
City of Mesa
Mesa, AZ
- $79,094.08 to $113,033.02 USD / year
…Technician classes. This class is supervised by a GIS Supervisor, IT Engineer II, Management Assistant II, or administrative supervisor, depending on assignment. By assignment, this class…
Added 11 mins ago
IT Security Operations (6152-1)
Tri-Force Consulting Services, Inc.
New York, NY
The Cybersecurity IAM Engineer / SailPoint IdentityIQ and Identity Security Cloud Developer & Architect is responsible for designing, engineering, and modernizing enterprise identity…
Added 12 mins ago
G
Senior Preconstruction Manager
GPAC
St Louis, MO
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 15 mins ago
G
Senior Preconstruction Manager
GPAC
Oregon City, OR
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 16 mins ago
G
Senior Preconstruction Manager
GPAC
Albany, GA
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
Engineering Manager - Property Management
TheGuarantors
New York, NY
Mentor and coach engineers, promote documentation and knowledge sharing, and foster a culture of healthy technical debate.
Added 19 mins ago
G
Senior Preconstruction Manager
GPAC
Dallas, TX
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
G
Senior Preconstruction Manager
GPAC
Fort Collins, CO
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
G
Senior Preconstruction Manager
GPAC
Livingston, NJ
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
G
Senior Preconstruction Manager
GPAC
Helena, MT
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
G
Senior Preconstruction Manager
GPAC
Richmond, VA
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
G
Senior Preconstruction Manager
GPAC
Walker, MI
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
G
Senior Preconstruction Manager
GPAC
Bowling Green, KY
- $125,000 to $150,000 USD / year
Strong knowledge of HVAC, plumbing, process piping, and sheet metal systems.
Added 19 mins ago
Civil Engineer - Land Development
GPAC
Greenville, SC
…the Greenville area. This is an excellent opportunity for an engineer who enjoys problem-solving, values mentorship, and wants to expand their technical and professional…
Added 19 mins ago
Civil Engineer - Land Development
GPAC
Phoenix, AZ
…throughout the Phoenix area. This is an excellent opportunity for an engineer who enjoys problem-solving, values mentorship, and wants to expand their technical and professional…
Added 20 mins ago
Transportation Engineer
GPAC
Chicago, IL
Civil Roadway/Transportation Design Engineer with responsible for the planning, design, and development of transportation and roadway infrastructure projects from preliminary concepts…
Added 20 mins ago
Transportation Engineer
GPAC
Norcross, GA
Civil Roadway/Transportation Design Engineer with responsible for the planning, design, and development of transportation and roadway infrastructure projects from preliminary concepts…
Added 20 mins ago
Civil Engineer - Land Development
GPAC
Nashville, TN
…the Nashville area. This is an excellent opportunity for an engineer who enjoys problem-solving, values mentorship, and wants to expand their technical and professional…
Added 20 mins ago
Civil Engineer - Land Development
GPAC
Camp Hill, PA
…/ Harrisburg area. This is an excellent opportunity for an engineer who enjoys problem-solving, values mentorship, and wants to expand their technical and professional…
Added 22 mins ago
G
Chemical Engineer
GPAC
Spokane, WA
- $100,000 to $140,000 USD / year
A power generation company operating in wholesale energy markets is seeking a Chemical Engineer to lead critical engineering functions that support safe and reliable plant operations.
Added 24 mins ago
G
Project Engineer Needed-Montana
GPAC
San Antonio, TX
- $85,000 to $105,000 USD / year
Excellent knowledge of construction scheduling and project management software (e.g., Primavera, Procore, Microsoft Project).
Added 24 mins ago
ME
Mechanical Engineer I
Manpower Engineering
Schenectady, NY
- $34 USD / hour
Our client, a leading Energy and Power Generation Engineering company, is seeking a Mechanical Engineer I to join their team. As a Mechanical Engineer I, you will be part of the Engineering…
Added 24 mins ago
Senior Network Engineer, Google Enterprise Network
Google
Austin, TX · Thornton, CO
Coach peer engineers through effective knowledge transfer and cross-training, and participate in a 24x7 on-call rotation for subject matter expert Tier 3 support as needed.
Added 25 mins ago
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Project Engineer-Commercial Construction
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Excellent knowledge of construction scheduling and project management software (e.g., Primavera, Procore, Microsoft Project).
Added 25 mins ago
G
Project Engineer-Commercial Construction
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Excellent knowledge of construction scheduling and project management software (e.g., Primavera, Procore, Microsoft Project).

ADVANCED NETWORK MANAGEMENT INC

Client Support Engineer III

New Mexico, NM, United States

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Job details

Experience: 3+ years of experience with routing and switching network technologies.
Posting language: English
Posted: Nov 4, 2026

Original job description

Welcome to ANM. This application is the first step in completing your onboarding as our new Client Support Engineer III. Please review the role job description below and complete the application to initiate the hiring process.

Who We Are:

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies. Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Benefits and Compensation:

ANM offers a comprehensive benefits package including:

Medical, Dental and Vision Insurance
Life Insurance; Short-Term and Long-Term Disability
401(k) Retirement Plan
Paid Time Off
Flexible Spending Account
Employee Recognition Rewards
Career training geared toward professional growth

Compensation for this position has been agreed upon and confirmed in your ANM offer of employment.

The Role The Tier 2 Network Engineer is the escalation point for network-related client support issues within ANM’s Managed Services organization. This individual serves as the first level of escalation for all priority incidents involving routing, switching, wireless, security, and SD-WAN infrastructure, and provides guidance to Service Desk team members. This position requires a blend of technical competence in enterprise networking technologies, outstanding customer support, excellent communication skills, and close collaboration with other teams across the Managed Services organization. The engineer will leverage managed services tools and processes to deliver proactive, reactive, and preventative services, serving as a trusted advisor who understands our customers’ environments and works as an extension of their IT Operations team.

What You Will Do

Provide diagnostic and restoration efforts for all priority incidents involving network infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents.
Act as a mentor to Service Desk team members providing technical assistance and guidance on networking technologies.
Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues.
Generate and implement clear and consistent documentation of client environments.
Perform analysis and diagnosis of network infrastructure problems including routing, switching, wireless, security, and SD-WAN.
Evaluate client environments for optimization and improvement opportunities.
Follow and develop documentation and SOPs for project deliverables and support procedures.
Support new client onboarding efforts including environment baselining, documentation, and monitoring setup.
Participate in project activities on an as-needed basis.
Participate in a rotational on-call schedule for high-priority escalations.
Invest time in continued education to learn new technologies.

What We Are Looking For

Advanced professional-level networking certifications required (e.g., CCNP Enterprise, CCNP Data Center, CCNP Security, or vendor-specific equivalents such as Palo Alto PCNSE or F5 Certified Administrator).
ITIL Foundation (or higher) preferred.

REQUIRED TECHNICAL COMPETENCIES

3+ years of experience with routing and switching network technologies.
Proficiency with at least three of the following technologies for three or more years
Application Centric Infrastructure (ACI)
Identity Services Engine (ISE)
Cisco SD-Access
Cisco SD-WAN
Meraki MX, MS, MR and SD-WAN
Firepower Management Console (FMC) and managed devices (Firepower Threat Defense – FTD)
Public cloud infrastructure (AWS or Azure)
Digital Network Architecture / Catalyst Center (DNAC)
Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN
Wireless networks and Wireless LAN Controllers
Load Balancing platforms (F5, A10, Kemp, NetScaler)

PREFERRED TECHNICAL COMPETENCIES

Experience with automation and programmability tools such as Python, Ansible, or Terraform for network configuration and orchestration.
Experience with ServiceNow, including incident, change, and knowledge management workflows.
Experience with monitoring tools administration (SNMP polling, SNMP trap, Syslog) and familiarity with enterprise monitoring platforms.
Experience with API integrations and scripting/programming languages such as Python, PowerShell, or JavaScript for automation tasks.
Experience with NSX or Cisco ACI software-defined networking in cross-domain environments.

CONSULTING & SOFT SKILLS

Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, clients, and leadership.
Demonstrated collaboration with Client Success teams to uncover and position new services or projects.
Excellent verbal and written communication; consistent, customer-focused follow-through.
Strong mentoring mindset and commitment to continuous learning.
Ability to work independently and be a self-starter.

Travel

Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance.

ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.

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More about this job

Skills

WAN
Customer service
Communication skills
Collaboration
Root cause analysis
Documentation
Onboarding
CCNP
ITIL
Microsoft Access
AWS
Microsoft Azure
LAN
Python
Ansible
IBM Terraform
ServiceNow
SNMP
Programming languages
Microsoft PowerShell
JavaScript
Leadership
Coaching
Work independently
Valid driver's licence

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