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Added 1 min ago
Test Engineer
AFL Telecommunications
Duncan, SC
The Test Engineer I supports the execution, documentation, and evaluation of optical, mechanical, and environmental testing of fiber optic cables, connectivity products, and related…
Added 2 mins ago
Sr. Software Engineer (Innovation Lab, North Reading)
Teradyne
North Reading, MA
As an Innovation Lab Software Engineer in North Reading, MA, you will develop software supporting hardware product systems and instrumentation within Teradyne’s Semiconductor Test Division.…
Added 3 mins ago
AI
Software Engineer, C++ (SDS Core - SDS Onboard Platform)
Applied Intuition
Sunnyvale, CA
- $125,000 to $222,000 USD / year
- Design the runtime architecture of the onboard stack: how processes are scheduled, how they communicate, and how the system degrades when a component fails.
Added 5 mins ago
Customer Engineer I - Electrical - UPS - Columbia, SC
Vertiv
Columbia, SC
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial…
Added 6 mins ago
IG
Secret - Full Stack Software Engineer
Insight Global
Remote, United States
- From $71 USD / hour
-We are seeking a Senior Full Stack Software Engineer to join a program team that builds, modernizes, and sustains mission-critical applications for a Department of War (DoW) customer.
Added 6 mins ago
CH
IT Data Engineer I - IT DATA ANALYTICS - Full-time - Day - Lawrenceville, NJ
Capital Health System, Inc.
United States
- Full-time
Supports the design, development, and maintenance of data pipelines and architectures for our healthcare data systems. This entry-level position will work under the guidance of senior…
Added 6 mins ago
Principal Chief Engineer & System Architect
Firestorm
United States
Practical knowledge of HIL/SIL, instrumentation, automation, test design, requirements traceability, defect management, and root-cause analysis.
Added 7 mins ago
UG
Senior Data Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
The Optum Rx team is seeking a Sr Data Engineer to manage, optimize, and modernize critical enterprise database environments. In this role, you will play a critical role in the…
Added 7 mins ago
UG
Lead AI/ML Engineer in Minneapolis, MN or Chicago, IL
UnitedHealth Group
Minneapolis, MN · Chicago, IL
- $145,500 to $249,500 USD / year
The Platform, AI & Integration (PAII) team leads the design, delivery, and enterprise integration of AI/ML capabilities across our Cloud Platform. In this role, you will serve as a primary…
Added 8 mins ago
EL
Environmental Project Manager
ECS Ltd
Hagerstown, MD
- $69,124.3 to $73,271.76 USD / year
A professional Engineer (P.E.) or Professional Geologist (P.G.) is preferred
Added 8 mins ago
QC Coordinator
Upchurch
Jackson, MS
…and service excellence. We offer end-to-end solutions - from design and installation to ongoing maintenance and emergency support - helping clients maximize building performance, energy…
Added 10 mins ago
O
Principal Application Software Engineer
Oracle
United States
- $99,600 to $209,500 USD / year
…technical advisor while remaining actively engaged in software design and development. This individual will collaborate closely with product, engineering, and platform teams to deliver…
Added 10 mins ago
O
Lead Principal Application Software Engineer
Oracle
United States
- $104,600 to $264,100 USD / year
…and guide new application features and enhancements following design specifications, ensuring accessibility, and develops documents to clarify application design and code. Leads process,…
Added 10 mins ago
O
Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Join Oracle Cloud Infrastructure (OCI) as a Principal Core Infrastructure Engineer and play a pivotal role in shaping the future of cloud computing. In this role, you will lead the design,…
Added 10 mins ago
O
Principal Software Engineer, Core Infrastructure
Oracle
Reston, VA
- $114,600 to $234,600 USD / year
As Oracle Cloud Infrastructure (OCI) continues its rapid expansion, we are seeking a skilled Software Engineer to join our newly established Cloud Performance Organization. This team plays…
Added 12 mins ago
J
Analog Hardware Engineer (Multiple Openings)
WA
- $123,200 to $126,200 USD / year
The Analog Hardware Engineer will design, develop, and analyze analog and digital electronic circuits. The incumbent will apply the principles of electrical and computer engineering to: (1)…
Added 12 mins ago
Associate Project Engineer - Protection
SEL Engineering Services, Inc.
ID
As a Project Engineer - Automation, a typical day might include the following:
Added 12 mins ago
IT Software Engineer 4
3Core Systems, Inc
Chicago Heights, IL
the architecture, design, development, and testing of modern software
Added 13 mins ago
Test Engineer (DEA)
Expression
Arlington, VA
The Test Engineer will design, develop, and execute comprehensive functional testing for Pega applications and related system capabilities. This position will work across engineering,…
Added 14 mins ago
Manufacturing Engineer Sr
Hayward Industries, Inc.
North Kingstown, RI
Design, improve, and provide ongoing support for final assembly operations and work cells at the Hayward RI facility.
Added 15 mins ago
Engineer II - Grid Planning
Alliant Energy
Cedar Rapids, IA
Help shape the future of energy, before it’s built. As an Engineer II on the Grid Planning team, you’ll play a key role in defining where and how new generation resources like wind, solar,…
Added 15 mins ago
PT
Hardware Engineer
PDS Tech Commercial
Cedar Rapids, IA
- $74.7 USD / hour
Engineer the Future of Flight as a Hardware Engineer
Added 16 mins ago
Electronics Manufacturing Engineer
Dynetics Tech Sol, Inc
Huntsville, AL
Leidos is seeking a talented Manufacturing Engineer to join a diverse team to create unique solutions for complex problems. With offices across the United States engaging in the defense,…
Added 16 mins ago
Mechanical Design Engineer
Dynetics, Inc
Huntsville, AL
Leidos’ Defense Systems Mechanical Design & Analysis Department is seeking a Mechanical Design Engineer to join our team in Huntsville Alabama designing the next generation of air defense…
Added 16 mins ago
N
Jr. Software Engineer
NBCUniversal
Universal City, CA
- $62,000 to $80,000 USD / year
The IPAOT team at NBCUniversal is looking for a passionate and curious Jr. Software Engineer to help design, build, and maintain applications supporting content protection, investigations,…

ADVANCED NETWORK MANAGEMENT INC

Client Support Engineer III

New Mexico, NM, United States

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Job details

Experience: 3+ years of experience with routing and switching network technologies.
Posting language: English

Original job description

Welcome to ANM. This application is the first step in completing your onboarding as our new Client Support Engineer III. Please review the role job description below and complete the application to initiate the hiring process.

Who We Are:

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies. Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Benefits and Compensation:

ANM offers a comprehensive benefits package including:

Medical, Dental and Vision Insurance
Life Insurance; Short-Term and Long-Term Disability
401(k) Retirement Plan
Paid Time Off
Flexible Spending Account
Employee Recognition Rewards
Career training geared toward professional growth

Compensation for this position has been agreed upon and confirmed in your ANM offer of employment.

The Role The Tier 2 Network Engineer is the escalation point for network-related client support issues within ANM’s Managed Services organization. This individual serves as the first level of escalation for all priority incidents involving routing, switching, wireless, security, and SD-WAN infrastructure, and provides guidance to Service Desk team members. This position requires a blend of technical competence in enterprise networking technologies, outstanding customer support, excellent communication skills, and close collaboration with other teams across the Managed Services organization. The engineer will leverage managed services tools and processes to deliver proactive, reactive, and preventative services, serving as a trusted advisor who understands our customers’ environments and works as an extension of their IT Operations team.

What You Will Do

Provide diagnostic and restoration efforts for all priority incidents involving network infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents.
Act as a mentor to Service Desk team members providing technical assistance and guidance on networking technologies.
Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues.
Generate and implement clear and consistent documentation of client environments.
Perform analysis and diagnosis of network infrastructure problems including routing, switching, wireless, security, and SD-WAN.
Evaluate client environments for optimization and improvement opportunities.
Follow and develop documentation and SOPs for project deliverables and support procedures.
Support new client onboarding efforts including environment baselining, documentation, and monitoring setup.
Participate in project activities on an as-needed basis.
Participate in a rotational on-call schedule for high-priority escalations.
Invest time in continued education to learn new technologies.

What We Are Looking For

Advanced professional-level networking certifications required (e.g., CCNP Enterprise, CCNP Data Center, CCNP Security, or vendor-specific equivalents such as Palo Alto PCNSE or F5 Certified Administrator).
ITIL Foundation (or higher) preferred.

REQUIRED TECHNICAL COMPETENCIES

3+ years of experience with routing and switching network technologies.
Proficiency with at least three of the following technologies for three or more years
Application Centric Infrastructure (ACI)
Identity Services Engine (ISE)
Cisco SD-Access
Cisco SD-WAN
Meraki MX, MS, MR and SD-WAN
Firepower Management Console (FMC) and managed devices (Firepower Threat Defense – FTD)
Public cloud infrastructure (AWS or Azure)
Digital Network Architecture / Catalyst Center (DNAC)
Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN
Wireless networks and Wireless LAN Controllers
Load Balancing platforms (F5, A10, Kemp, NetScaler)

PREFERRED TECHNICAL COMPETENCIES

Experience with automation and programmability tools such as Python, Ansible, or Terraform for network configuration and orchestration.
Experience with ServiceNow, including incident, change, and knowledge management workflows.
Experience with monitoring tools administration (SNMP polling, SNMP trap, Syslog) and familiarity with enterprise monitoring platforms.
Experience with API integrations and scripting/programming languages such as Python, PowerShell, or JavaScript for automation tasks.
Experience with NSX or Cisco ACI software-defined networking in cross-domain environments.

CONSULTING & SOFT SKILLS

Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, clients, and leadership.
Demonstrated collaboration with Client Success teams to uncover and position new services or projects.
Excellent verbal and written communication; consistent, customer-focused follow-through.
Strong mentoring mindset and commitment to continuous learning.
Ability to work independently and be a self-starter.

Travel

Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance.

ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.

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