Jobs in the United States

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Added 20 mins ago
IR
Digital Workplace Platform Administrator
International Rescue Committee
Remote, United States
- $88,277 to $102,451 USD / year
The AI Platform Engineer is that person. This is a technical operations role, not a user-facing one. This role is responsible for keeping the IRC's enterprise AI environment running…
Added 24 mins ago
Platform Engineer - Remote
SitusAMC
Helena, MT
Monitor platform health, usage, consumption, and administrative activity to improve governance, costs, risk management, and user experience.
Added 41 mins ago
IBM Maximo Senior Business Analyst
Jobgether
Remote, United States
The IBM Maximo Senior Business Analyst will lead the design, implementation, and optimization of enterprise asset management solutions supporting critical federal operations.
Added 53 mins ago
Software Engineer II- ECM Specialization
Emergent Holdings, Inc.
Jackson, MS
Added 1 hour ago
Senior Platform Engineer
HCA Healthcare
Nashville, TN
The HCA India Systems Engineer will be responsible for troubleshooting Intune-managed devices for HCA India. Responsibilities include deployment and support of Windows, macOS, iOS, and…
Added 1 hour ago
Design Engineer II
Silicon Laboratories Inc.
United States
Experience with revision control and configuration management systems (such as Perforce, Git, Methodics)
Added 1 hour ago
Project Manager- Professional Services
Leena AI
Remote, United States
High-Stakes Client & Stakeholder Management: Serve as the primary point of contact for client teams, managing expectations and cultivating strong, lasting relationships with both enterprise…
Added 1 hour ago
Systems Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
Maintain the virtualized server environment via configuration, implementation, management, and support activities
Added 1 hour ago
IT/OT Engineer
Stellix
Foxborough, MA
We are currently looking for a IT/OT Engineer III position within our IT/OT managed services team to provide post-project services (such as DCS Platform, OT infrastructure, virtualization,…
Added 1 hour ago
Senior Automation Engineer (Back-End SCADA)
Stellix
Foxborough, MA
Execute projects, perform project management tasks and oversee the engineers assigned to the track
Added 1 hour ago
Senior Lead Protection and Control Engineer
Entergy
New Orleans, LA
This position is for Sr. Lead Engineer in the Relay Group within Capital Projects - Project Delivery Engineering. This position works in conjunction with other engineering disciplines and…
Added 2 hours ago
A
Support Systems Engineer - NAMER
Ashby
Remote, United States
- $100,000 to $130,000 USD / year
- Serve as the long-term administrator for our Support systems, owning configuration, automations, workflow improvements, and governance, with access management handled in partnership with…
Added 2 hours ago
Mechanical Engineer, Production Operations (Starship)
SpaceX
Starbase, TX · Brownsville, TX
Define new business processes and systems for high volume production, including manufacturing execution, inventory management, nonconformance resolution, configuration management, material…
Added 2 hours ago
Sr. Manufacturing Execution Systems (MES) Engineer
Community Talent Partners
Raleigh, NC
This is a leadership-level role that combines engineering expertise, business insight, and project management to deliver high-performance MES solutions that improve production efficiency,…
Added 2 hours ago
ET
SAP Technical & Functional Support Engineer
EdgeQ Technologies Private Limited
Remote, United States
- $85,000 to $130,000 USD / year
Job Title: SAP Technical & Functional Support Engineer
Added 2 hours ago
Cloud Systems & Endpoint Engineer
TMRW Sports Inc
Orlando, FL
We’re looking for a hands-on Cloud Systems & Endpoint Engineer who combines strong technical skills with a service-oriented approach to solving complex problems.
Added 2 hours ago
Engineer II, Software Engineering
Red River
Remote, United States
Track assigned work through established project management and Agile tools.
Added 2 hours ago
Operations Engineer, Starship Production (Starbase)
SpaceX
Starbase, TX · Brownsville, TX
Define new business processes and systems for high volume production, including manufacturing execution, inventory management, nonconformance resolution, configuration management, material…
Added 3 hours ago
Systems Engineer/MBSE
Avion Solutions
Huntsville, AL
Experience with Project management and working within Integrated Product Teams (IPTs).
Added 3 hours ago
RU
Senior Network Security Engineer
Randstad USA
Washington, DC
- $60 to $70 USD / hour
Randstad is seeking an experienced Senior Network Security Engineer to serve as a technical leader in designing, implementing, and optimizing perimeter and infrastructure security controls…
Added 3 hours ago
MCPP Philippines: Network Engineer
KBR
Jacksonville, FL
…access and services to include hardware and virtual environment management in support of the Marine Corps Prepositioning Program – Philippines (MCPP-PHIL) Task Order to include the…
Added 3 hours ago
Senior Integration Developer
Trulieve
Tallahassee, FL
…working on SAP Integration Suite, Cloud Integration, SAP API Management projects from design to interface development in teamwork. By using the current and pre-identified tools to keep the…
Added 3 hours ago
Lead engineer, Platform (Seattle, WA)
Starbucks Coffee Company
Seattle
Now Brewing: lead engineer, Platform! #tobeapartner
Added 3 hours ago
Systems Engineer 2
Northrop Grumman
Corinne
The Systems Engineer will be responsible for the team’s technical execution, standards, workflow processes on the Sentinel program/project support. This role will report directly to the…
Added 3 hours ago
Energetics Lead Engineer Propulsion – Level 3/4: Active Secret Clearance
Northrop Grumman
Chandler
The Mechanical Engineering & Energetics team is hiring an Energetics Lead Engineer Propulsion – Level 3/4: Active Secret Clearance professional at our Chandler, AZ location.

ADVANCED NETWORK MANAGEMENT INC

Client Support Engineer III

New Mexico, NM, United States

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Job details

Experience: 3+ years of experience with routing and switching network technologies.
Posting language: English
Posted: Nov 4, 2026

Original job description

Welcome to ANM. This application is the first step in completing your onboarding as our new Client Support Engineer III. Please review the role job description below and complete the application to initiate the hiring process.

Who We Are:

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies. Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Benefits and Compensation:

ANM offers a comprehensive benefits package including:

Medical, Dental and Vision Insurance
Life Insurance; Short-Term and Long-Term Disability
401(k) Retirement Plan
Paid Time Off
Flexible Spending Account
Employee Recognition Rewards
Career training geared toward professional growth

Compensation for this position has been agreed upon and confirmed in your ANM offer of employment.

The Role The Tier 2 Network Engineer is the escalation point for network-related client support issues within ANM’s Managed Services organization. This individual serves as the first level of escalation for all priority incidents involving routing, switching, wireless, security, and SD-WAN infrastructure, and provides guidance to Service Desk team members. This position requires a blend of technical competence in enterprise networking technologies, outstanding customer support, excellent communication skills, and close collaboration with other teams across the Managed Services organization. The engineer will leverage managed services tools and processes to deliver proactive, reactive, and preventative services, serving as a trusted advisor who understands our customers’ environments and works as an extension of their IT Operations team.

What You Will Do

Provide diagnostic and restoration efforts for all priority incidents involving network infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents.
Act as a mentor to Service Desk team members providing technical assistance and guidance on networking technologies.
Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues.
Generate and implement clear and consistent documentation of client environments.
Perform analysis and diagnosis of network infrastructure problems including routing, switching, wireless, security, and SD-WAN.
Evaluate client environments for optimization and improvement opportunities.
Follow and develop documentation and SOPs for project deliverables and support procedures.
Support new client onboarding efforts including environment baselining, documentation, and monitoring setup.
Participate in project activities on an as-needed basis.
Participate in a rotational on-call schedule for high-priority escalations.
Invest time in continued education to learn new technologies.

What We Are Looking For

Advanced professional-level networking certifications required (e.g., CCNP Enterprise, CCNP Data Center, CCNP Security, or vendor-specific equivalents such as Palo Alto PCNSE or F5 Certified Administrator).
ITIL Foundation (or higher) preferred.

REQUIRED TECHNICAL COMPETENCIES

3+ years of experience with routing and switching network technologies.
Proficiency with at least three of the following technologies for three or more years
Application Centric Infrastructure (ACI)
Identity Services Engine (ISE)
Cisco SD-Access
Cisco SD-WAN
Meraki MX, MS, MR and SD-WAN
Firepower Management Console (FMC) and managed devices (Firepower Threat Defense – FTD)
Public cloud infrastructure (AWS or Azure)
Digital Network Architecture / Catalyst Center (DNAC)
Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN
Wireless networks and Wireless LAN Controllers
Load Balancing platforms (F5, A10, Kemp, NetScaler)

PREFERRED TECHNICAL COMPETENCIES

Experience with automation and programmability tools such as Python, Ansible, or Terraform for network configuration and orchestration.
Experience with ServiceNow, including incident, change, and knowledge management workflows.
Experience with monitoring tools administration (SNMP polling, SNMP trap, Syslog) and familiarity with enterprise monitoring platforms.
Experience with API integrations and scripting/programming languages such as Python, PowerShell, or JavaScript for automation tasks.
Experience with NSX or Cisco ACI software-defined networking in cross-domain environments.

CONSULTING & SOFT SKILLS

Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, clients, and leadership.
Demonstrated collaboration with Client Success teams to uncover and position new services or projects.
Excellent verbal and written communication; consistent, customer-focused follow-through.
Strong mentoring mindset and commitment to continuous learning.
Ability to work independently and be a self-starter.

Travel

Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance.

ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.

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More about this job

Skills

WAN
Customer service
Communication skills
Collaboration
Root cause analysis
Documentation
Onboarding
CCNP
ITIL
Microsoft Access
AWS
Microsoft Azure
LAN
Python
Ansible
IBM Terraform
ServiceNow
SNMP
Programming languages
Microsoft PowerShell
JavaScript
Leadership
Coaching
Work independently
Valid driver's licence

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