Jobs in the United States

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Added 1 min ago
Lead Specialist, Performance Marketing
Pearson
Helena, MT
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 1 min ago
Lead Technical SEO Manager
Zoom
Helena, MT
This is a hands-on technical leadership role at the center of how Zoom gets found, understood, and surfaced across both traditional search engines and emerging AI-powered discovery…
Added 1 min ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Helena, MT
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 1 min ago
O
Commercial Technical Program Manager
Oracle
Helena, MT
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.
Added 1 min ago
Net Zero Manager, Supplier Clean Energy
Meta
Helena, MT
Net Zero Manager, Supplier Clean Energy Responsibilities:
Added 1 min ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Helena, MT
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 1 min ago
Communications Manager, Long Form Editorial
Meta
Helena, MT
…editorial vision and a proven ability to write about complex and technical topics in simple and effective language. Excellent cross-functional project management and communication skills…
Added 1 min ago
Manager - IT Service Management
Maximus
Helena, MT
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 1 min ago
Technical Program Manager - Child Safety (Legal)
Meta
Helena, MT
The Technical Programs team in Meta's Security, Integrity, and Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical…
Added 1 min ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Helena, MT
- $70 to $80 USD / hour
…communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create…
Added 4 mins ago
Software Engineering Manager for Cloud, DevOps & AI
Daimler Truck North America LLC
Portland, OR
As a Software Engineering Manager for Cloud, DevOps & AI, you will own the vision, strategy, planning, development, implementation, and management of a comprehensive IT portfolio that spans…
Added 6 mins ago
Lead Specialist, Performance Marketing
Pearson
Carson City, NV
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 6 mins ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Carson City, NV
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 7 mins ago
O
Commercial Technical Program Manager
Oracle
Carson City, NV
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.
Added 7 mins ago
Communications Manager, Long Form Editorial
Meta
Carson City, NV
…editorial vision and a proven ability to write about complex and technical topics in simple and effective language. Excellent cross-functional project management and communication skills…
Added 7 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Carson City, NV
The Technical Programs team in Meta's Security, Integrity, and Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical…
Added 7 mins ago
Manager - IT Service Management
Maximus
Carson City, NV
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 7 mins ago
Net Zero Manager, Supplier Clean Energy
Meta
Carson City, NV
Net Zero Manager, Supplier Clean Energy Responsibilities:
Added 7 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Carson City, NV
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 7 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Carson City, NV
- $70 to $80 USD / hour
…communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create…
Added 10 mins ago
Manager, Software Engineering
Plansource
UNAVAILABLE
The Manager, Software Engineering is responsible for leading and developing a team of software engineers while ensuring the delivery of high quality, scalable, and maintainable SaaS…
Added 14 mins ago
Engineering Training Manager - Hybrid
BAE Systems
Hudson, NH
The Electronic Systems (ES) Sector s Engineering Training Manager oversees the acquisition, training, development, and retention of over 5,000 engineers to meet the critical needs of our…
Added 15 mins ago
Lead Specialist, Performance Marketing
Pearson
Concord, NH
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 15 mins ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Concord, NH
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 15 mins ago
O
Commercial Technical Program Manager
Oracle
Concord, NH
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.

Advanced Mircro Devices, Inc.

Senior Manager Customer Debug Engineering

Seattle, WA, United States

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Job details

Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 24, 2026

Original job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believetechnology has the power to solve the world's most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMDis shapingthefuture. Whetheryou'redesigning next-gen processors, enabling AI breakthroughs, orbringing leading edge products to market, every role at AMD contributes to something bigger- technologythat moves the world forward.Join us and, together, we'll advance your career.

THE ROLE

Step into a high-stakes leadership role at the intersection of cutting-edge silicon and global-scale AI deployment. As Senior Manager in the Platform Field Engineering team within Data Center Platform Engineering Group DPEG, you will build and lead a team of customer-facing debug engineers who own server- and rack-level hardware and firmware debug during customer bring-up and early deployment, with continued support through ODM factory build (NPI). Your team is the trusted technical bridge between AMD engineering, the world's largest data center customers, and global ODM partners. You set technical direction, develop talent, drive issues to root cause, keep customer deployments and ramp schedules on track, and roll up clear status to both internal and external leadership.

THE PERSON

You are a hands-on people leader who pairs deep system debug expertise with the executive presence to navigate intense customer escalations. You are equally at home in a customer bring-up lab chasing a field anomaly and in an executive review distilling fragmented data into a clear hypothesis and a decision. You lead without ego, influence cross-functional teams without direct authority, and treat the growth of your engineers as a personal success metric. You stay calm under pressure, are resourceful with scarce hardware, and believe customer success and technical excellence are inseparable.

KEY RESPONSIBILITIES

Team Leadership: Build, lead, and mentor a team of customer-facing debug engineers covering server and rack-level HW/FW debug across customer deployment and NPI. Set technical benchmarks and foster career growth.
Customer Debug & Field Resolution: Lead debug of platform bring-up, fleet anomalies, and early field failures at customer sites; drive issues to root cause and feed learnings back into design, validation, and manufacturing.
Escalation Management: Serve as the senior escalation point for complex server/rack debug, driving cross-functional resolution and owning the customer-facing narrative through to closure.
Status Reporting & Roll-Up: Own debug status tracking and prioritization, and roll up clear, decision-oriented updates for both internal and external (customer) leadership.
Factory Build Support: Support HW/FW failure triage during ODM factory build and EVT/DVT/PVT gates, ensuring build issues are driven to definitive root cause and corrective action.
Cross-Functional Coordination: Drive debug across design, validation, product engineering, firmware, and FA teams; align pre- and post-silicon debug with platform readiness and deployment schedules.
Resourceful Debug Under Constraint: Prioritize scarce hardware across competing customer escalations, maximize coverage through shared setups, and enable effective remote debug when physical access is limited.
Customer & ODM Engagement: Partner with customers, ODM teams, and Customer Program Managers; advise on AMD tools and debug methodologies, and contribute to technical and customer-facing documentation.

PREFERRED EXPERIENCE

People Leadership:Recent years of experience managing customer-facing technical or engineering teams, including hiring, performance management, mentoring, and career development-ideally in data center, GPU, cloud, or HPC environments.
Debug Depth: Deep hands-on experience with server- and rack-level hardware and firmware debug, including pre- and post-silicon debug across CPU, GPU, FPGA, memory, connectivity, RAS, and hotplug.
NPI Mastery: Strong familiarity with hardware bring-up, validation, manufacturing, and test flows, and the transition from concept through EVT/DVT/PVT to volume production.
Influence & Execution: Proven ability to drive execution across global, cross-functional teams and influence without direct authority in ambiguous, fast-paced environments.
Customer & ODM Scale: Demonstrated experience supporting large-scale deployments and managing debug or quality programs across hyperscale, OEM, and enterprise customer segments

... For full info follow application link.AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status.

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