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Principal SAP Applications & AI Automation Consultant, SCJ
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United States
⦁ Expertise in ERP systems, architecture, and advanced customization techniques
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Turbine Specialist
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Nursing Support Technician- Labor/Delivery - PRN Night
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IT Project Manager
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General Manager I - Store 3932 - Montgomery, AL
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Montgomery, AL
…sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY.…
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General manager I - Store 1822 - Kokomo, IN
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General Manager I - Store 6363 - Chesterton, IN
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Staff Environmental Engineer, Scientist, or Geologist
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Senior Staff Geotechnical Engineer
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Production Planner - Plant 4
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…visible disruption to customers; creates replicable processes and systems in response to emerging issues or opportunities; time…
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Assistant Manager of Records Management
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Assistant Director for Communications
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Data Implementation Manager
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Advanced Mircro Devices, Inc.

Director, Customer Program Management Data Center GPU

Bellevue, WA, United States

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Job details

Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believetechnology has the power to solve the world's most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMDis shapingthefuture. Whetheryou'redesigning next-gen processors, enabling AI breakthroughs, orbringing leading edge products to market, every role at AMD contributes to something bigger- technologythat moves the world forward.Join us and, together, we'll advance your career.

THE ROLE:

We are seeking a Director, Customer Program Management - Data Center GPU to lead end-to-end programexecution and customer success for AMD's datacenter GPU products. This leader will own program strategy and delivery across OEM/ODM partners, Cloud service providers (CSPs), and end clients to drive platform development, cluster deployment & performance tuning and ensure final customer satisfaction for AMD DC GPU solutions. This role will align cross-functional business development, engineering, product, support, and GTM teams to accelerate customer ramp, protect relationships, and maximize adoption and uptime of AMD datacenter GPU deployments.

THE PERSON:

The ideal candidate combines strong technical credibility in datacenter GPU systems and large-scale deployments with proven leadership inprogram and customer management. They operate effectively in a globally distributed, matrixed organization, translate customer requirements into executable programs, and drive disciplined, cross-functional execution from design-through-deployment and into sustained operations. Experience working directly with OEMs/ODMs, CSPs and AI end customers on platform development, validation, cluster bring-up, performance optimization, and post-deployment support is essential.

KEY RESPONSBILITIES:

Own end-to-end customer programs for datacenter GPU engagements, from platform definition with OEM/ODM partners through cluster deployment and long-term operational success.
Drive customer satisfaction and uptime targets by coordinating engineering,system validation, software stack (ROCm/ecosystem) integration, performance tuning, and support teams to resolve issues rapidly and prevent recurrence.
Lead technical engagements for proof-of-concept, development, validation, performance tuning, and production ramp with CSPs, OEMs/ODMs, systems integrators, and direct enterprise customers.
Define and enforce program governance, milestones, KPIs (e.g., time-to-production, uptime, MTTR), risk mitigation plans, and communication cadence with stakeholders.
Partner with Product Management and Engineering to provide customer-driven feedback on hardware, firmware, and software priorities and influence roadmaps to meet end-client performance and feature needs.
Oversee customer-facing support and escalation processes, including second-level engineering support, release coordination, and software/firmware upgrade strategies.
Develop and scale repeatable playbooks, tools, and validation methodologies for large-scale deployments and cluster management to improve time-to-value and reliability.
Represent AMD in senior customer and partner forums, negotiate technical and operational commitments, and lead cross-functional response to major incidents.
Collaborate with GTM, marketing, and partner teams to enable instance/product positioning, case studies, and customer references that accelerate adoption.

PREFERRED EXPERIENCE:

Proven track record leading large, cross-functional customer programs for datacenter GPUs, accelerators, or server platforms with OEM/ODM and CSP partners.
Extensive relevant technical and management experience, including significant experience with datacenter hardware and software program execution.
Deep understanding of datacenter infrastructure, server architectures, Linux, containerization, virtualization, and GPU software stacks (ROCm/driver ecosystem) and performance tuning methodologies.
Experience driving proof-of-concept to production ramps at scale, managing complex validation, debug, and release activities in post-silicon environments.
Strong operational discipline with experience defining KPIs (uptime, MTTR, deployment velocity) and delivering measurable improvements.
Excellent executive communication skills and experience engaging at senior customer and partner leadership levels.
Background in program management, systems engineering, customer success, or technical account management at scale.

ACADEMIC CREDENTIALS:

Bachelor's degree

... For full info follow application link.AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status.

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Skills

Program management
Customer service
Sales
Leadership
Communication skills
Firmware
Linux
Recruitment

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