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Added 19 mins ago
Lead Seamstress Tailor
David's Bridal
Macon, GA
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 19 mins ago
Seamstress
David's Bridal
Middletown, NY
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 25 mins ago
Project - Manager, Forensics and Investigations, eDiscovery & Litigation Support
Deloitte US
Rosslyn, VA
Lead delivery across assigned matters, creating and managing budgets, establishing workflows, monitoring progress and quality, assigning and balancing work across a large team, coordinating…
Added 26 mins ago
Salesforce Technical Manager
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Jersey City, NJ · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Tampa, FL
As a Salesforce Technical Manager, you will serve as a technical lead and subject matter expert in both platform and custom development capabilities – blending strategy, architecture, and…
Added 26 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte US
Atlanta, GA · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Fort Worth, TX · Fresno, CA · Hartford, CT · Honolulu, HI · Houston, TX · Huntsville, AL · Jericho, NY · Jersey City, NJ · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Morristown, NJ · NY · Philadelphia, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rosslyn, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · Stamford, CT · Washington, DC · Westlake, TX
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
Added 26 mins ago
Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Jersey City, NJ · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · NY · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · Stamford, CT · Tampa, FL · Tempe, AZ
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
Added 27 mins ago
Manager, Industry Solutions, Investment Wealth Management
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Mechanicsburg, PA · Miami, FL · Minneapolis, MN · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Sacramento, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL
As a Manager in Investment and Wealth Management, you will help organizations define strategic priorities, solve complex business issues, and drive large-scale transformation initiatives.…
Added 27 mins ago
Service Now Delivery Manager
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Indianapolis, IN · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
As a ServiceNow Delivery Manager on Enterprise Operations as a Service team, you will be responsible for:
Added 32 mins ago
EG
Program Manager
Eliassen Group
Concord, NH
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 41 mins ago
Radiation Therapist - Per Diem 1 - Days
Northwest Community Hospital
United States
…clinical environment where they can build confidence, strengthen technical skills, and connect classroom learning to real world patient care. Our team values teaching and mentorship,…
Added 41 mins ago
Radiation Therapist - Oncology - Days
Northwest Community Hospital
United States
…clinical environment where they can build confidence, strengthen technical skills, and connect classroom learning to real world patient care. Our team values teaching and mentorship,…
Added 42 mins ago
Salesforce Technical Manager
Deloitte
Las Vegas, NV
As a Salesforce Technical Manager, you will serve as a technical lead and subject matter expert in both platform and custom development capabilities - blending strategy, architecture, and…
Added 42 mins ago
EG
Program Manager
Eliassen Group
Carson City, NV
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 47 mins ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
We are looking for a driven AI practitioner and client delivery professional ready to step into a management-level engagement role. As AI Transformation Manager, you will lead workstreams…
Added 47 mins ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
We are looking for a driven AI practitioner and client delivery professional ready to step into a management-level engagement role. As AI Transformation Manager, you will lead workstreams…
Added 54 mins ago
Registered Nurse PRN/Night
ScionHealth
St. Louis, MO
Provides planning and delivery of direct and indirect patient care through the nursing process of Assessment, Planning, Intervention, and Evaluation. Develops nursing care plans in…
Added 1 hour ago
ConvergeHEALTH - Health Care Analytics and AI Senior Product Owner_Products & Platforms
Deloitte US
Arlington Heights, IL · Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Indianapolis, IN · Kansas City, MO · Los Angeles, CA · Miami, FL · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
In this role, you will work closely with a Product Manager to translate business priorities into executable product requirements, coordinate delivery with engineering and data teams, and…
Added 1 hour ago
AI Manager/Lead - Lead Data Engineer II
Deloitte US
Sacramento, CA
Collaborating with engineers, data scientists, policy analysts, and program stakeholders to translate requirements into scalable technical solutions, guide technical decisions, and mentor…
Added 1 hour ago
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Atlanta, GA · New York, NY
We are looking for a driven AI practitioner and client delivery professional ready to step into a management-level engagement role. As AI Transformation Manager, you will lead workstreams…
Added 1 hour ago
Experience Partner 2
Granicus
Remote, United States
…customer-facing environments. They are CX practitioners and delivery experts across the portfolio of Granicus services, technology, and data solutions, responsible for developing and…
Added 1 hour ago
EG
Program Manager
Eliassen Group
Bismarck, ND
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 2 hours ago
DO
Public Service Manager III - Senior Project Manager
Department of Transportation
Augusta, ME
- $88,504 to $125,673.6 USD / year
…engineering within the Department of Transportation, Bridge Program. Responsibilities include the management, development, and delivery of MaineDOT’s infrastructure for a significant number…
Added 2 hours ago
G
Controls Engineer Manager
GPAC
Appleton, WI
- $105,000 to $135,000 USD / year
Controls Engineer with a Path to Department Manager
Added 2 hours ago
Product Manager - Software and AI
RAD Software
Scottsdale, AZ
Some combination of: product management, product strategy, solutions consulting, delivery leadership, operations, or technical program management inside a software consultancy, st
Added 2 hours ago
Program Manager (Remote)
Cisco Systems, Inc.
Remote, United States
As a Program Manager, you’ll be the person who connects our business goals to the skills our team needs to hit their targets. You will spend your time identifying where we have gaps in…

Advanced Drainage Systems

Manager Salesforce Applications

Hilliard, OH, United States

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Job details

Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.

Responsibilities

The Manager, Consumer Applications is responsible for the strategic direction, delivery, support, maintenance, and continuous improvement of the enterprise Salesforce platform and related capabilities supporting Sales, Marketing, and Customer Service. This leader translates business priorities into a practical platform roadmap and ensures technology investments deliver measurable business and customer value.

The position leads a multidisciplinary team and balances platform strategy, project and enhancement delivery, production stability, governance, vendor management, and talent development. The Manager also advances automation and responsible AI capabilities while ensuring solutions remain secure, scalable, reliable, and aligned with enterprise architecture and data standards.

Primary Job Responsibilities

Build trusted partnerships with Sales, Marketing, Customer Service, and IT leaders to align Salesforce capabilities with business strategy, customer needs, and measurable outcomes.
Develop and maintain a Salesforce roadmap that balances strategic priorities, platform health, technical debt, innovation, resource capacity, and investment decisions.
Provide leadership across the full Salesforce portfolio, including projects, enhancements, application support, maintenance, integrations, and platform lifecycle management.
Lead the prioritization, planning, sequencing, and execution of work using Agile, Waterfall, or hybrid delivery approaches based on initiative needs.
Coordinate cross-functional delivery among Product Owners, business analysts, architects, developers, administrators, quality assurance, data, integration, infrastructure, security, and business teams.
Ensure disciplined execution across requirements, solution design, estimation, testing, user acceptance testing, release readiness, deployment, documentation, production validation, and post-release support.
Establish transparent reporting for portfolio scope, schedules, capacity, risks, dependencies, service performance, adoption, and delivered business value.
Oversee major production incidents, root cause analysis, corrective actions, and service improvements to protect platform stability and the user experience.
Lead the strategy and responsible adoption of Salesforce automation and AI capabilities, including identification, evaluation, prioritization, piloting, and scaling of high-value use cases.
Partner with data, architecture, security, privacy, compliance, and business teams to establish appropriate governance, human oversight, and value measurement for AI-enabled solutions.
Monitor Salesforce product developments, industry practices, emerging technologies, and relevant regulatory changes to identify opportunities for improvement and innovation.
Establish and enforce platform governance, development standards, configuration controls, documentation requirements, security practices, and data-quality expectations.
Collaborate with enterprise and solution architects to promote scalable design patterns, integration standards, performance optimization, reuse, and technical debt reduction.
Coordinate Salesforce integrations with enterprise applications and services, including ERP, middleware, data platforms, marketing technologies, APIs, and IT service-management solutions.
Ensure effective incident, problem, change, release, environment, access, and application lifecycle management practices.
Manage strategic vendors, managed-service providers, and contract resources, including statements of work, deliverables, service levels, acceptance criteria, escalations, and performance.
Partner with Procurement and IT leadership on contract management, financial stewardship, resource planning, vendor accountability, and knowledge transfer.
Lead, coach, and develop a multidisciplinary Salesforce team by establishing clear goals, encouraging collaboration and inclusion, and providing regular feedback and career development.
Develop workforce, capacity, and succession plans that align team capabilities with the platform roadmap, operating model, and future business needs.
Promote platform adoption and value realization through stakeholder engagement, change readiness, training support, communication, and outcome-based measurement.
Contribute to enterprise IT strategy as a member of the IT leadership team and advocate for technology solutions that create sustainable business value.

Job Skills

Strong strategic leadership and business-partnership capabilities, with the ability to influence senior stakeholders and establish shared priorities.
Working knowledge of Salesforce capabilities, platform governance, security, data management, integrations, release management, and application support.
Ability to translate business goals and customer needs into technology strategies, platform roadmaps, measurable delivery plans, and investment recommendations.
Strong business acumen and understanding of enterprise operating models and Sales, Marketing, and Customer Service processes.
Demonstrated ability to lead cross-functional delivery across projects, enhancements, maintenance, and production support.
Knowledge of Agile, Waterfall, and hybrid software delivery lifecycles, including requirements, testing, release, and change-management practices.
Strong people leadership skills, including coaching, mentoring, performance management, professional development, succession planning, and capacity management.
Ability to manage vendors, contracts, budgets, service levels, risks, and external delivery partners effectively.
Strong analytical, strategic-thinking, problem-solving, planning, decision-making, and execution skills.
Excellent written, verbal, facilitation, negotiation, and executive-level presentation abilities.
Ability to communicate technical issues, dependencies, risks, and trade-offs clearly to technical and nontechnical audiences.
Customer-focused approach with an emphasis on adoption, value realization, service reliability, and user experience.
Understanding of automation and responsible AI practices, including data governance, security, privacy, human oversight, and measurable value.
Ability to lead through change, ambiguity, and competing priorities while maintaining focus on quality and business outcomes.
Commitment to inclusive leadership, constructive collaboration, continuous learning, and continuous improvement.

Educational Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field.
An equivalent combination of education and relevant enterprise application leadership experience may be considered.
Master’s degree in Business, Information Technology, or a related discipline is preferred.

Preferred Experience

Progressive experience leading enterprise application delivery, application support, maintenance, and continuous improvement within a complex organization.
People-management experience leading technical and functional professionals such as Salesforce administrators, developers, architects, business analysts, quality engineers, or project resources.
Experience managing Salesforce or another enterprise CRM platform supporting Sales, Marketing, and Customer Service capabilities.
Experience overseeing the complete software delivery lifecycle, including governance, production support, release management, platform operations, and third-party delivery.
Experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Data Cloud, Revenue Cloud, CPQ, or related capabilities.
Experience leading enterprise transformation initiatives and applying Agile delivery practices at scale.
Experience integrating Salesforce with platforms such as MuleSoft, Oracle, ServiceNow, enterprise data platforms, APIs, middleware, and event- or batch-based services.
Experience establishing or expanding automation, AI, product-management, platform-governance, or community-of-practice capabilities.
Experience managing strategic vendors, managed-service providers, contracts, financial resources, and service-level performance.
Salesforce, ITIL, Agile, product management, project management, or related professional certification preferred.

Additional Requirements

Willingness and ability to travel as business needs require.
Flexibility to support critical releases, production incidents, or significant business events outside standard working hours when necessary.
Employment is subject to applicable work-authorization requirements.

#LI-CH1#LI-Onsite

Company Benefits:

Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.

Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.

*100% paid by ADS.

Why Join ADS?

Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.

Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.

Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.

Learn More: https://www.adspipe.com/about-us

EEO Statement

ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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More about this job

Skills

Salesforce
Process improvement
Sales
Customer service
Vendor management
Leadership
Prioritization
Agile
Quality assurance
Estimating
Documentation
Reporting
Root cause analysis
ERP
IBM Middleware
IT service management
Procurement
Contract management
Stakeholder management
Communication skills
Data management
Change management
Coaching
Performance management
Problem solving
Decision making
Negotiation
Computer technology
Computer science
Team leadership
Salesforce Marketing Cloud
MuleSoft
Oracle
ServiceNow
ITIL
Project management

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