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Senior Data Scientist
PSEG
Newark, NJ
We are seeking a highly skilled and motivated Sr Data Scientist to join our team. The ideal candidate will have a strong background in data visualization, data modeling, and data…
Added just now
Data Scientist
PSEG
Newark, NJ
We are seeking a highly skilled and motivated Data Scientist to join our team. The ideal candidate will have a strong background in data analysis, AI/ML development, data visualization,…
Added just now
E
Scientist
Eurofins
San Diego, CA
- $29.5 to $33.75 USD / hour
…studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular…
Added just now
Process Analytical Support - Separations Scientist
Eurofins
Malvern, PA
…studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular…
Added 3 mins ago
Applied Scientist II, US Prime and Marketing Tech
Amazon.com Services LLC
Seattle, WA
…corners for future opportunities. Your domain spans the design, development, testing, and deployment of data-driven and highly scalable machine learning solutions in product…
Added 3 mins ago
Data Scientist
Booz Allen Hamilton_United States
McLean, VA
As a data scientist, you’re excited at the prospect of unlocking the secrets held by a data set, and you’re fascinated by the possibilities presented by IoT, machine learning, and…
Added 3 mins ago
Principal Scientist, Biophysics & Laboratory Automation
Janssen Research & Development, LLC Legal Entity
Spring House, PA
…approaches and collaborate with Mass Spectrometry, Cell Line Development (CLD), and Process Development to connect scientific workflows and advance a shared vision for a self-driving…
Added 6 mins ago
PF
Sr. Data Scientist, Econometrics
Planet Fitness
Boston, MA or Hampton, NH, MA
- $130,000 to $170,000 USD / year
Reporting to the Director, Strategy Analytics, the Senior Data Scientist, Econometrics develops advanced pricing and promotion analytics solutions, predictive models, optimization…
Added 7 mins ago
Clinical scientist
ICR United States USA
Remote, United States
As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the…
Added 7 mins ago
Principal Scientist
ICR United States USA
NY
We are currently seeking a Principal Scientist to join our diverse and dynamic team. As a Principal Scientist at ICON, you will play a pivotal role in leading scientific research and…
Added 7 mins ago
Scientist I
ICR United States USA
NY
Scientist I; Full-Time; On-site, Whitesboro, New York
Added 10 mins ago
O
Data Scientist (Databricks, Mosaic AI)
OpenDataJobs
Remote, United States
- $110,000 to $140,000 USD / year
We solve problems through people, process, and technology, in that order. Technology matters, but people make transformation happen. That principle defines our culture. Trust and motivation…
Added 14 mins ago
Senior Director- Global Development Scientist
AstraZeneca
Boston, MA · Boston
The Global Development Scientist Director may also provide expert input or lead functional process improvement initiatives and provide contributions to cross-asset or cross-indication area…
Added 15 mins ago
A
Scientist
Actalent
Wilson, NC
- $50 to $55 USD / hour
Job Title: Scientist Analytical Method Transfer and Quality ControlJob DescriptionThis Scientist role supports a pharmaceutical organization specializing in sterile injectable products by…
Added 16 mins ago
AI Research Scientist, Foundation Models & Agentic AI
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · SAN FRANCISCO, CA · WEST DES MOINES, IA · IRVING, TX · TEMPE, AZ · SAINT LOUIS, MO · MINNEAPOLIS, MN
Wells Fargo is seeking a Quantitative Analytics Specialist - AI Research Scientist for Foundation Models & Agentic AI to join the Frontier AI Model Methodology team. This team plays an…
Added 23 mins ago
Medical Laboratory Technician (MLT) - Medical Laboratory Scientist (MLS) - Bon Secours Five Forks Emergency Center - PRN
Bon Secours Mercy Health Inc
Simpsonville, SC
Tuition assistance, professional development and continuing education support
Added 23 mins ago
Lead Medical Lab Technician (MLT) - Lead Medical Lab Scientist (MLS) - Powdersville
Bon Secours Mercy Health Inc
Greenville, SC
Lead Medical Lab Scientist (MLS) - St. Francis Downtown
Added 23 mins ago
Medical Lab Technician (MLT) - Medical Lab Scientist (MLS) - Powdersville
Bon Secours Mercy Health Inc
Greenville, SC
Medical Lab Scientist (MLS) - St. Francis Downtown
Added 23 mins ago
Lead Medical Lab Technician (MLT) - Lead Medical Lab Scientist (MLS) - Powdersville
Bon Secours Mercy Health Inc
Greenville, SC
Lead Medical Lab Scientist (MLS) - St. Francis Downtown
Added 23 mins ago
Medical Lab Technician (MLT) - Medical Lab Scientist (MLS) - Powdersville- PRN
Bon Secours Mercy Health Inc
Greenville, SC
Medical Lab Scientist (MLS) - St. Francis Downtown
Added 23 mins ago
Medical Lab Technician (MLT) - Medical Lab Scientist (MLS) - Powdersville - PRN
Bon Secours Mercy Health Inc
Greenville, SC
Medical Lab Scientist (MLS) - St. Francis Downtown
Added 24 mins ago
SO
Laboratory Scientist Manager 3, Environmental Surveillance Unit
State of Michigan
Lansing, MI
- $37.89 to $55.74 USD / hour
Five years of experience equivalent to a Laboratory Scientist or Microbiologist, including three years equivalent to a Laboratory Scientist P11 or Microbiologist P11, two years equivalent…
Added 27 mins ago
Entry Level Scientist
PPD Development, LP
Middleton, WI
…goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of…
Added 34 mins ago
Staff Data Scientist
Valero
SAN ANTONIO, TX
Valero is seeking a high-performing*Staff Data Scientist*to lead transformative AI initiatives across its refining and commercial business units. In this strategic role, you’ll be entrusted…
Added 36 mins ago
CR
Research Scientist I
Charles River
MI
- $95,000 USD / year
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a…

Advanced Cell Diagnostics, Inc.

Technical Support Scientist

Newark, CA, United States

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Job details

Pay: $63,500.00 - $104,450.00Job Purpose The Technical Support Scientist role involves providing application assistance, training, and troubleshooting support for RNAscope product lines through various channels.
Posting language: English
Posted: Nov 2, 2026

Original job description

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

$63,500.00 - $104,450.00Job Purpose The Technical Support Scientist role involves providing application assistance, training, and troubleshooting support for RNAscope product lines through various channels. They serve as the main point of contact for customers, offering technical guidance and scientific advice for research purposes. The position requires maintaining high standards of customer service by promptly addressing and resolving technical issues. Additionally, the role includes logging and tracking recurring support issues, collaborating with different departments for issue resolution, and contributing to the enhancement of the technical support team's knowledge database.

Responsibilities

Provide application assistance, product training and troubleshooting for ACD product lines via online chat, phone, email and on-site visits.
Act as primary contact for customers regarding technical issues, as well as provide scientific consultation for research use only.
Ensure excellence in customer service and guaranteed response times by actively monitoring support emails, phone calls, and ensuring all issues are resolved in a timely and comprehensive manner.
Log, track, and identify frequently occurring, high impact support issues and communicate through appropriate channels for resolution using the Salesforce CRM (Customer Relationship Management) database.
Act as liaison with Sales, Marketing and R&D groups to provide feedback on product performance.
Contribute to the ongoing development of the technical support team's knowledge database.

Qualifications

Education:

PhD with 0+ years, MS with 3+ years or BS with 5+ years of laboratory experience focused on molecular biology, biochemistry, or similar discipline. PhD or MS preferred.

Experience:

Minimum of 5 years laboratory experience with experimental design, cell and molecular techniques.
Preference for experience in pathology, histology and tissue analysis, including preparation of tissues and reagents for IHC, ISH, and Imaging.
Must be adept at diagnosing, troubleshooting, and solving technical problems with a variety of biological assays.
Technical customer support or application support experience a plus.

Skills:

Highly self-directed, conscientious, articulate, and possesses excellent presentation and teaching skills.
Committed to total customer satisfaction with outstanding interpersonal skills and professionalism.
A team player

Working Conditions:

Ability to travel ~10%
Office environment
Occasional Lab work ~5%

Physical Requirements:

Ability to sit for long periods while using a computer and interacting with customers through various communication channels.

Why Join Bio-Techne:

We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

This position requires work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status). If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact hr@bio-techne.com for assistance.

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