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Client Implementation Coordinator

  • Adrian, MI, United States

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Job details

Experience
5+ years of B2B sales experience, with a working understanding of the sales cycle, quoting and customer onboarding
Posting language
English
Posted

Original job description

DISTYLL Graphic Solutions offers graphic management solutions for companies who operate vehicle fleets. Our end-to-end services include concept and design development, engineering, manufacturing, installation and program management. Our team shares a common focus placing the needs of our clients at the center of everything we do. We are a team of highly motivated individuals who enjoy the challenge of continuous innovation and problem solving.

We pride ourselves on respect, contribution, stability, and compensation to foster a long-lasting relationship that puts DISTYLL Graphics on the market as an employer of choice. As a premier employer, our employees are offered a robust benefits package that is constantly benchmarked to ensure we can attract and retain top talent. We value the dedication and innovation of all employees; we promote daily collaboration to ensure we are providing employees the opportunity to share ideas that will provide the best solutions and products for our customers.

Our goal is to partner with self-motivated and driven individuals and foster a relationship of continuous improvement.

We are currently seeking a Client Implementation Coordinator.

A successful candidate will be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • New account setup: Create customer records in the ERP/CRM, including bill-to and ship-to addresses, contacts, tax status and payment terms.
  • Credit and onboarding paperwork: Collect credit applications, W-9s, tax-exemption certificates and vendor forms; coordinate approvals with Finance.
  • Pricing and quoting setup: Establish approved pricing, contracts/terms, and products so quotes and orders are correct from day one.
  • Sales handoff: Run alignment with sales for every new win, confirm scope and requirements, and track open items to completion.
  • Cross-functional coordination: Hand clean, complete information to Client Success, Design, Production, and Execution team before the first order.
  • First-order oversight: Monitor the first order through fulfillment and resolve setup-related issues quickly.
  • Documentation: Keep setup checklists, templates and CRM notes current; suggest process improvements.
  • Transition: Ensure that all clients are integrated into long term care with Client Success team.

Qualifications required for this role:

  • 5+ years of B2B sales experience, with a working understanding of the sales cycle, quoting and customer onboarding
  • Strong attention to detail and the ability to manage many new accounts at once
  • Clear, professional communication with customers and internal teams
  • Proficiency with CRM/ERP systems and Microsoft Office
  • Experience in sales support, order management or account setup in a manufacturing or distribution business
  • Associate's or Bachelor's degree in Business Administration

Benefits Offered:

  • 401K
  • Medical / Health Savings Account
  • Dental
  • Employee Assistance
  • Teladoc
  • Group Life
  • Short / Long Term Disability
  • Health & Wellness Programs
  • Vision
  • Voluntary Benefits include Critical Illness, Accident Insurance, and Hospital Indemnity
  • Paid Time Off
  • Paid Holidays

We make it easy to apply for our roles, you may click on the link below and it will take you directly to our site!

We are committed to fostering a safe work environment-one that celebrates diversity, offers equal opportunities and where all employees feel secure, involved, valued, and respected. We do not tolerate discrimination, unlawful harassment, hate-related behavior, or threats of workplace violence.

Each of us must make a personal commitment to these principles every day-whenever we interact with our fellow employees and our customers.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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