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Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
We are seeking a Vice President – Full Stack Engineer to join a mission-critical engineering team supporting a high-performance, regulated enterprise platform. This is a hands-on…
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Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
10+ years of progressive software engineering experience.
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Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
14+ years of software engineering and technical leadership experience, including ownership of production systems and large-scale delivery initiatives.
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Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
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Full Stack Engineer
ewminds consulting Services
Clairton, PA
· 10+ years of experience in software engineering with significant responsibility for production systems
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Automation & Controls Engineer, Data Center Facilities
SpaceXSI
Southaven, MS · Memphis, TN
Bachelor’s degree in electrical engineering, mechanical engineering, controls, mechatronics, or a related engineering discipline.
Added 1 min ago
Metallurgy Co-Op (Muskegon, MI)
Textron
Muskegon, MI
Pursuing Bachelor's degree in Engineering, Metallurgy, Quality Systems Management or other related discipline
Added 1 min ago
Senior Staff Software Engineer
Impinj
Seattle, WA
Impinj is seeking a Senior Staff Software Engineer specializing in full-stack web applications to join our Solutions Software organization to build the user-facing applications and…
Added 1 min ago
Senior Software Engineer
Impinj
Seattle, WA
Impinj is seeking a Senior Software Engineer specializing in full-stack web applications to join our Solutions Software organization to build the user-facing applications and supporting…
Added 1 min ago
Training Developer
CACI
Fort Cavazos, TX · Aberdeen Proving Ground, MD · Fort Hood, TX · Fort Hood · Aberdeen Proving Ground
Develops training materials in support of the Next Generation Command and Control (NGC2) Data Layer software products, including Command and Control Network Optimized for Warfighting…
Added 1 min ago
Mechanical Project Manager - New Construction (Hybrid Onsite & Remote)
Mullins Mechanical
Remote, United States
Approve invoices in accounting software weekly
Added 1 min ago
Assistant Project Manager - (Onsite - HVAC, Plumbing, Mechanical) - Huntersville, North Carolina
Mullins Mechanical
Remote, United States
Previous professional experience in project management or BS/BA degree in Building Science, Engineering, Construction Management, or another related field
Added 1 min ago
Assistant Project Manager - (Onsite - HVAC, Plumbing, Mechanical) - Huntersville, North Carolina
Mullins Mechanical
Raleigh, NC · Carrollton, GA
Previous professional experience in project management or BS/BA degree in Building Science, Engineering, Construction Management, or another related field
Added 1 min ago
NS
Software Engineer (Portal)
Northwood Space
Los Angeles, CA, CA
- $125,000 to $178,000 USD / year
Northwood is looking for a Software Engineer focusing on control systems for our Phased Array antennas. As a Software Engineer at Northwood, you will be pivotal in designing, implementing,…
Added 1 min ago
RU
IT Engineer
Randstad USA
Austin, TX
- $18 to $20 USD / hour
Join the Monogram Development Engineering team at ZB Global to deliver high-impact, customer-first technical support across vital IT systems, networks, and end-user hardware. In this onsite…
Added 1 min ago
RU
Startup and Commissioning Specialist
Randstad USA
Neoga, IL
- $60 to $70 USD / hour
Bluebeam,Proficient in Microsoft Office Suite,cloud based software,communication,Chemical Engineering,coatings,construction,Construction Management,control…
Added 1 min ago
MA
Senior Systems Analyst
Milwaukee Area Technical College
Milwaukee, WI
- $33.65 to $42.06 USD / hour
b) systems analysis, software engineering or software development
Added 1 min ago
BV
Windows Engineering Manager
Bright Vision Technologies
Reston, VA
- $155,000 to $209,000 USD / year
Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations.
Added 2 mins ago
BV
Windows Engineering Manager
Bright Vision Technologies
Plano, TX
- $155,000 to $209,000 USD / year
Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations.
Added 2 mins ago
Metallurgy Co-Op (Muskegon, MI)
Textron
Muskegon, MI
Pursuing Bachelor's degree in Engineering, Metallurgy, Quality Systems Management or other related discipline
Added 2 mins ago
Engineering Manager - Kora
Cedar
NY
Guide your team into an AI-first software development lifecycle while maintaining quality and sound engineering judgment.
Added 2 mins ago
K
Technical Program Product Manager
Kforce
Remote, United States
- $65 to $72 USD / hour
Run the quality gates for new product introduction from prototype through engineering, design and production validation builds, and hold programs to them
Added 2 mins ago
K
Senior AWS Cloud Developer
Kforce
Westlake, TX
- $68 to $78 USD / hour
8+ years of software engineering experience delivering scalable, high quality backend services
Added 2 mins ago
K
Senior Micro-Segmentation LAN Engineer
Kforce
Plano, TX
- $65 USD / hour
This is a senior, hands-on engineering role focused on LAN micro-segmentation, Cisco networking technologies, network security, and policy-based access controls. The ideal candidate brings…
Added 2 mins ago
Design Technology Manager, A&E
Core States Group
Tampa, FL · Philadelphia, PA · King of Prussia, PA · Kent, WA · Bentonville, AR
The Design Technology Manager, A&E is responsible for ensuring that the Architecture & Engineering service line has the technology, standards, content, and support needed to deliver work…

ADP

WorkForce Software, Technical Account Manager

Augusta, GA, United States
Maitland, FL, United States
Livonia, MI, United States

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Job details

Experience: 5+ years prior experience in WorkForce Software Suite
Posting language: English

Original job description

WorkForce Software, an ADP company, is hiring a Technical Account Manager

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role you will, work closely with our enterprise customers to provide technical guidance, troubleshoot complex issues, and support the configuration, integration, and optimization of our solutions. You will serve as a trusted advisor, deeply embedded in customer environments and conversations, ensuring every client gains maximum value from the technology they rely on.

No two days are the same. You will be the primary technical point of contact responsible for managing escalations, root cause investigations on configuration, oversee customer caseload, trend analysis and advising on best practices, deployment, workflows, and integrations. You will collaborate with engineering, support, and product teams while driving technical conversations that accelerate resolution and enhance product adoption.

To thrive in this role, you bring an ability to quickly understand customer environments, maintain strong relationships, and confidently lead multivendor technical discussions. Your communication style is clear, structured, and grounded - whether you’re reviewing an issue on-the-fly, guiding a Change Management conversation or presenting in a Governance call. Your work contributions will look different from day to day. We also have a healthy dose of fun. Not only can you build a career here, but friendships that last in a company that values inclusion.

Like what you see? Apply now!

WHAT YOU'LL DO:

Here's what you can expect on a typical day in the life of a Technical Account Manager

Ensure delivery of our technical commitments and client expectations including SLAs, open issues, integrations, and technical communications. You’ll work with our support teams to help bridge the gap to our customers.
Communicate. Establish clear channels between WorkForce, Client Engineering, and vendor partners to drive efficient technical resolution.
Client preparation. You will ensure support environments, configurations, and data workflows are ready for go live and long term scalability.
Troubleshoot. You will assist in diagnosing and resolving complex issues across cloud platforms, APIs, security protocols, and SaaS environments.
Collaborate closely with internal engineering, product, and support teams to ensure technical success while acting as a single point of accountability for escalations and risk mitigation.

TO SUCCEED IN THIS ROLE:

5+ years prior experience in WorkForce Software Suite
Experience working with enterprise customers, preferably within SaaS, technology, or consulting environments.
Excellent written and verbal communication skills, with the ability to convey complex situations in a clear, structured, and approachable way.
Strong problem-solving ability with the capacity to balance analytical thinking and creative solutions.
Knowledgeable of customer engagement practices, issue management principles, and stakeholder alignment.
Exceptional business acumen, client influence skills and relationship building capability.
Provide client oversight with operational leadership, review and inspection of ongoing in-flight change at high level
This is a hybrid role. Candidates should be located near Augusta, GA; Livonia, MI; or Maitland, FL

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

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