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Manager | Engineering Operations
REMEDY MEDICAL PROPERTIES INC
Voorhees Township, NJ · Andover, MA · Lynbrook, NY
The Maintenance Operations Manager position encompasses a wide range of duties associated with the total care of the assigned assets that represent a major investment by the company. These…
Added just now
Piping Workface Planner
Bechtel Corporation
New Albany, OH
…Advanced Work Packaging (AWP) program. Reporting to the AWP Manager, you will independently translate Construction Work Packages (CWPs) into field-ready, constraint-free IWPs that give…
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Acquisition Specialist, Senior - EW&C
Semper Valens Solutions
Belcamp, MD
Semper Valens Solutions is seeking an Acquisition Specialist, Senior to support Product Manager Tactical Spectrum Warfare (PdM TSW) and associated PM EW&C organizations in the planning,…
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FY27 Intern - Firmware Engineering Internship - Canada (16 months)
Qualcomm Canada ULC
ON, CA
Interns Group, Interns Group > Interim Engineering Intern - Systems
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New Product Engineering Manager
Costello/April Design, Inc.
Raleigh, NC
C/A Design is seeking an experienced and high energy New Product Engineering Manager to join our leadership team in Raleigh, NC. You will play a crucial role in optimizing manufacturing…
Added 1 min ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 1 min ago
Project Manager III
CDI Engineering Services
Baton Rouge, LA
…client opportunities while serving as an experienced Project Manager. They must reside in Louisiana and have at least 15 years of experience within the consulting engineering industry or on…
Added 1 min ago
Rental Equipment Sales Representative - Power Systems Rental
Wagner - 2026
Aurora, CO
…power needs to the appropriate Territory Representative, Branch Manager, Operations Manager, or Sales Manager to ensure timely follow-up, accurate system sizing, and successful project…
Added 2 mins ago
Project Manager
CACI
Melbourne, FL · Melbourne
CACI is looking to hire a Project Manager to join their growing team in Melbourne, FL.
Added 2 mins ago
Endpoint Security Engineer III - Nessus
CACI
Springfield, VA · St. Louis, MO · Springfield · St. Louis
Working knowledge of maintaining Enterprise Cyber Security Engineering requirements utilizing all or some of the following tools: Tenable Suite that include Security Center, Nessus…
Added 2 mins ago
Strategic Client Engineer
Commvault
MN
Meet the Hiring Manager: Adrian Simays – Senior Director, Sales Engineering
Added 2 mins ago
RU
Data Engineer
Randstad USA
Atlanta, GA
- $55 to $61.4 USD / hour
…Must reside in Georgia, work on-site Tuesday-Thursday at the manager's discretion, and attend required in-person…
Added 2 mins ago
Mechanical Project Manager - New Construction (Hybrid Onsite & Remote)
Mullins Mechanical
Remote, United States
We are looking for an experienced Project Manager to join our team. As a Project Manager, you play a key role in the success of Mullins Mechanical by ensuring successful completion of…
Added 2 mins ago
Assistant Project Manager - (Onsite - HVAC, Plumbing, Mechanical) - Huntersville, North Carolina
Mullins Mechanical
Remote, United States
We are looking for an Assistant Project Manager with proven experience managing industrial mechanical projects including millwright/rigging, process piping, utility piping, and structural…
Added 2 mins ago
Assistant Project Manager - (Onsite - HVAC, Plumbing, Mechanical) - Huntersville, North Carolina
Mullins Mechanical
Raleigh, NC · Carrollton, GA
We are looking for an Assistant Project Manager with proven experience managing industrial mechanical projects including millwright/rigging, process piping, utility piping, and structural…
Added 2 mins ago
RU
Startup and Commissioning Specialist
Randstad USA
Neoga, IL
- $60 to $70 USD / hour
LOTO Manager/commissioning manager needed for a long term field assignment. This person will be responsible for planning, supporting and/or implementation of construction project…
Added 2 mins ago
BV
Windows Engineering Manager
Bright Vision Technologies
Reston, VA
- $155,000 to $209,000 USD / year
…As we continue to grow, we’re looking for a skilled Windows Engineering Manager to join our dynamic team and contribute to our mission of transforming business processes through…
Added 2 mins ago
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Senior Land Development Project Manager
GPAC
Cedar Park, TX
- $160,000 to $180,000 USD / year
A well-established residential builder is looking to add a Senior Land Development Project Manager to their team. This is a great opportunity for an experienced land development…
Added 2 mins ago
BV
Windows Engineering Manager
Bright Vision Technologies
Plano, TX
- $155,000 to $209,000 USD / year
…As we continue to grow, we’re looking for a skilled Windows Engineering Manager to join our dynamic team and contribute to our mission of transforming business processes through…
Added 2 mins ago
Engineering Manager - Kora
Cedar
NY
…product strategy going into 2027 so we are looking for a hands-on Engineering Manager to help us grow its capabilities across voice, chat, and text modalities. This role provides a high…
Added 3 mins ago
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Technical Program Product Manager
Kforce
Remote, United States
- $65 to $72 USD / hour
Kforce has an enterprise client seeking a Quality Technical Program Manager in North Reading, MA.
Added 3 mins ago
MI
Construction Project Manager
Mantis Innovation
Bethesda, MD · Washington, DC · Berlin, MD · Baltimore, MD · Columbia, MD · Crofton, MD · Silver Spring, MD · Frederick, MD · Rockville, MD
- $85,000 to $110,000 USD / year
The Project Manager leads roofing, building envelope, and construction projects from start to finish, making sure work is completed safely, on time, within budget, and to the client's…
Added 3 mins ago
Senior HR Analyst - Compensation and Workforce Analytics
The University of Texas at Austin
United States
…Through fundamental research, innovative science, and applied engineering, ARL:UT makes significant contributions in support of national…
Added 3 mins ago
Design Technology Manager, A&E
Core States Group
Tampa, FL · Philadelphia, PA · King of Prussia, PA · Kent, WA · Bentonville, AR
The Design Technology Manager, A&E is responsible for ensuring that the Architecture & Engineering service line has the technology, standards, content, and support needed to deliver work…
Added 3 mins ago
Strategic Account Manager
Coherent Corp. US
Santa Clara, CA
Establish contacts at all levels between Coherent and the customer including but not limited to Purchasing, Engineering, Program Management, Management, Operations, Quality, etc.

ADP

WorkForce Software, Technical Account Manager

Augusta, GA, United States
Maitland, FL, United States
Livonia, MI, United States

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Job details

Experience: 5+ years prior experience in WorkForce Software Suite
Posting language: English

Original job description

WorkForce Software, an ADP company, is hiring a Technical Account Manager

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role you will, work closely with our enterprise customers to provide technical guidance, troubleshoot complex issues, and support the configuration, integration, and optimization of our solutions. You will serve as a trusted advisor, deeply embedded in customer environments and conversations, ensuring every client gains maximum value from the technology they rely on.

No two days are the same. You will be the primary technical point of contact responsible for managing escalations, root cause investigations on configuration, oversee customer caseload, trend analysis and advising on best practices, deployment, workflows, and integrations. You will collaborate with engineering, support, and product teams while driving technical conversations that accelerate resolution and enhance product adoption.

To thrive in this role, you bring an ability to quickly understand customer environments, maintain strong relationships, and confidently lead multivendor technical discussions. Your communication style is clear, structured, and grounded - whether you’re reviewing an issue on-the-fly, guiding a Change Management conversation or presenting in a Governance call. Your work contributions will look different from day to day. We also have a healthy dose of fun. Not only can you build a career here, but friendships that last in a company that values inclusion.

Like what you see? Apply now!

WHAT YOU'LL DO:

Here's what you can expect on a typical day in the life of a Technical Account Manager

Ensure delivery of our technical commitments and client expectations including SLAs, open issues, integrations, and technical communications. You’ll work with our support teams to help bridge the gap to our customers.
Communicate. Establish clear channels between WorkForce, Client Engineering, and vendor partners to drive efficient technical resolution.
Client preparation. You will ensure support environments, configurations, and data workflows are ready for go live and long term scalability.
Troubleshoot. You will assist in diagnosing and resolving complex issues across cloud platforms, APIs, security protocols, and SaaS environments.
Collaborate closely with internal engineering, product, and support teams to ensure technical success while acting as a single point of accountability for escalations and risk mitigation.

TO SUCCEED IN THIS ROLE:

5+ years prior experience in WorkForce Software Suite
Experience working with enterprise customers, preferably within SaaS, technology, or consulting environments.
Excellent written and verbal communication skills, with the ability to convey complex situations in a clear, structured, and approachable way.
Strong problem-solving ability with the capacity to balance analytical thinking and creative solutions.
Knowledgeable of customer engagement practices, issue management principles, and stakeholder alignment.
Exceptional business acumen, client influence skills and relationship building capability.
Provide client oversight with operational leadership, review and inspection of ongoing in-flight change at high level
This is a hybrid role. Candidates should be located near Augusta, GA; Livonia, MI; or Maitland, FL

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

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