Jobs in the United States

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Added just now
Training Technician
Solaris Oilfield Infrastructure, LLC
Early, TX
Collaborate with manufacturing, QHSE, field technical advisors, and engineering teams to stay updated on new products and modifications to existing equipment.
Added just now
Construct Quality Control Supervisor II
Fluor Careers
Hawesville, KY
This position provides supervisory services to support the site quality program on projects, typically overseeing quality control activities for multiple disciplines, multiple areas and /…
Added just now
Project Manager - Substations - Michels Power, Inc.
Michels Corporation
Syracuse, NY
As a Project Manager - Substations with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout.…
Added just now
Senior Manager, Advance Services
Philips
Remote, United States
You've acquired 7+ years of experience (10+ years preferred) in enterprise technical services, systems engineering, service engineering, or complex application support, including hands-on…
Added 1 min ago
Senior Enterprise Data Engineer - (on site NYC)
The American Society for the Prevention of Cruelty to Animals
NY
…warehouse ecosystem. This role will be part of the Enterprise Data Engineering Operations team, which sits within the broader Product, Data, and Reporting Solutions (PDRS) department. The…
Added 1 min ago
Senior Enterprise Data Engineer - (on site Los Angeles)
The American Society for the Prevention of Cruelty to Animals
Gardena, CA
…warehouse ecosystem. This role will be part of the Enterprise Data Engineering Operations team, which sits within the broader Product, Data, and Reporting Solutions (PDRS) department. The…
Added 1 min ago
Controls Engineer
Rheo Engineering
Peoria, IL
Support the Product Manager on product initiatives like improved functionality and cost reduction
Added 1 min ago
Manager | Engineering Operations
REMEDY MEDICAL PROPERTIES INC
Voorhees Township, NJ · Andover, MA · Lynbrook, NY
Serve as the primary technical contact for local engineering teams; create relationships and maintain open communication with all local teams and provide professional support as needed.
Added 2 mins ago
Acquisition Specialist, Senior - EW&C
Semper Valens Solutions
Belcamp, MD
Semper Valens Solutions is seeking an Acquisition Specialist, Senior to support Product Manager Tactical Spectrum Warfare (PdM TSW) and associated PM EW&C organizations in the planning,…
Added 2 mins ago
FY27 Intern - Firmware Engineering Internship - Canada (16 months)
Qualcomm Canada ULC
ON, CA
…a mentor with visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your…
Added 2 mins ago
New Product Engineering Manager
Costello/April Design, Inc.
Raleigh, NC
Serve as the technical expert and point of contact for manufacturing engineering issues, providing guidance and support to resolve complex problems.
Added 3 mins ago
Project Manager
CACI
Melbourne, FL · Melbourne
Coordinate multidisciplinary engineering, production, operations, supply chain, and business teams to meet technical, cost, schedule, and contractual requirements.
Added 3 mins ago
Endpoint Security Engineer III - Nessus
CACI
Springfield, VA · St. Louis, MO · Springfield · St. Louis
Bachelor's degree (Engineering, Computer Science or related field) and ten (10) years of technical experience in Cyber Security. Additional experience may be considered in lieu of a degree.
Added 3 mins ago
Strategic Client Engineer
Commvault
MN
…post sales, and product teams to drive measurable business and technical value. This role reports to the Senior Director of Sales Engineering and operates at the intersection of technical…
Added 4 mins ago
Engineering Manager - Kora
Cedar
NY
Kora is Cedar’s conversational AI agent for medical billing, and we are expanding its ability to support patients across the healthcare financial journey. Kora is at the center of Cedar’s…
Added 5 mins ago
Senior Vice President, Applied AI Technical Product Manager
BNY
New York, NY · NY
We’re seeking a future team member for the role of Senior Vice President, Applied AI Technical Product Manager to join our Innovation Team and drive the design, development, and delivery of…
Added 5 mins ago
Project Manager, Integrated Controls
Basepoint Building Automations
Des Moines, IA
The Project Manager, Integrated Controls manages HVAC controls and building automation projects from planning and engineering coordination through installation, commissioning, and closeout.…
Added 6 mins ago
Senior Lead Product Manager, Service Operations
Humana Inc.
Louisville, KY · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Washington, DC · Chicago, IL · Atlanta, GA · NY · Nashville, TN · Boston, MA
…platforms, and cross-functional teams. Working closely with engineering, operations, and business stakeholders, you will help advance a more proactive Service Operations model that reduces…
Added 6 mins ago
Strategic Sourcing Manager
Faith Technologies, Inc.
Opelika, AL · Monroe, LA
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is…
Added 6 mins ago
Strategic Sourcing Manager
Faith Technologies, Inc.
Olathe, KS
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is…
Added 6 mins ago
Full Stack Developer
Bridge Defense
Washington, DC
Provide Tier 3 technical support for deployed applications and databases
Added 7 mins ago
EP
Senior Quality Manager
EPC POWER CORP.
Fountain Inn, SC
- $120,000 to $155,000 USD / year
The Senior Quality Manager leads the strategy, governance, and execution of the Quality Management System supporting the design, manufacturing, and deployment of electromechanical and power…
Added 8 mins ago
Hot Stamp Manufacturing Engineer
Eagle Bend Mfg. Inc.
Clinton, TN
Support engineering changes and continuous process updates
Added 9 mins ago
H
Technical Program Manager (Photonic Platforms)
HyperLight
Cambridge, MA
- $116,000 to $140,000 USD / year
Our growing team is looking for someone to join HyperLight as a Technical Program Manager, with a specific focus on Photonic Platforms.
Added 9 mins ago
Senior Manager, Customer Trust Enablement
HubSpot
Remote, United States
HubSpot is looking for a Senior Manager to lead our Customer Trust Enablement team - a critical function at the intersection of cybersecurity, customer trust, and go-to-market. This role is…

ADP

WorkForce Software, Technical Account Manager

Augusta, GA, United States
Maitland, FL, United States
Livonia, MI, United States

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Job details

Experience: 5+ years prior experience in WorkForce Software Suite
Posting language: English

Original job description

WorkForce Software, an ADP company, is hiring a Technical Account Manager

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role you will, work closely with our enterprise customers to provide technical guidance, troubleshoot complex issues, and support the configuration, integration, and optimization of our solutions. You will serve as a trusted advisor, deeply embedded in customer environments and conversations, ensuring every client gains maximum value from the technology they rely on.

No two days are the same. You will be the primary technical point of contact responsible for managing escalations, root cause investigations on configuration, oversee customer caseload, trend analysis and advising on best practices, deployment, workflows, and integrations. You will collaborate with engineering, support, and product teams while driving technical conversations that accelerate resolution and enhance product adoption.

To thrive in this role, you bring an ability to quickly understand customer environments, maintain strong relationships, and confidently lead multivendor technical discussions. Your communication style is clear, structured, and grounded - whether you’re reviewing an issue on-the-fly, guiding a Change Management conversation or presenting in a Governance call. Your work contributions will look different from day to day. We also have a healthy dose of fun. Not only can you build a career here, but friendships that last in a company that values inclusion.

Like what you see? Apply now!

WHAT YOU'LL DO:

Here's what you can expect on a typical day in the life of a Technical Account Manager

Ensure delivery of our technical commitments and client expectations including SLAs, open issues, integrations, and technical communications. You’ll work with our support teams to help bridge the gap to our customers.
Communicate. Establish clear channels between WorkForce, Client Engineering, and vendor partners to drive efficient technical resolution.
Client preparation. You will ensure support environments, configurations, and data workflows are ready for go live and long term scalability.
Troubleshoot. You will assist in diagnosing and resolving complex issues across cloud platforms, APIs, security protocols, and SaaS environments.
Collaborate closely with internal engineering, product, and support teams to ensure technical success while acting as a single point of accountability for escalations and risk mitigation.

TO SUCCEED IN THIS ROLE:

5+ years prior experience in WorkForce Software Suite
Experience working with enterprise customers, preferably within SaaS, technology, or consulting environments.
Excellent written and verbal communication skills, with the ability to convey complex situations in a clear, structured, and approachable way.
Strong problem-solving ability with the capacity to balance analytical thinking and creative solutions.
Knowledgeable of customer engagement practices, issue management principles, and stakeholder alignment.
Exceptional business acumen, client influence skills and relationship building capability.
Provide client oversight with operational leadership, review and inspection of ongoing in-flight change at high level
This is a hybrid role. Candidates should be located near Augusta, GA; Livonia, MI; or Maitland, FL

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

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