Jobs in the United States

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CC
Manager - Business Transformation (Banking and Capital Markets)
CrossCountry Consulting
NY
- $107,000 to $236,000 USD / year
…cross-team coordination; conduct scrum for development/defect…
Added just now
New Store Opening - Manager - Asset Protection - The Paseo at St. George Rack
Nordstrom Inc
St George, UT
The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance…
Added 1 min ago
Field Manager
TAD PGS, Inc.
Fairfax, VA
We have a Fantastic career opportunity for a Flooring/Carpet/Tile Field Manager in the Fairfax/Tyson, VA area.. This position is 100% remote.
Added 1 min ago
Market Development Leader ll: Santa Rosa, CA
UTZ Brands, Inc
San Leandro, CA
Conduct store visits in the assigned region to maintain open and proactive business relationships with the management teams of our customers and store decision makers, offering Company…
Added 1 min ago
VP, General Manager
SAKS & CO LLC
United States
15+ years related management experience in retailing or other positions of increasing responsibility and volume
Added 1 min ago
T
Production Manager
TechnoGuard
Dallas, TX
- $80,000 to $95,000 USD / year
We are seeking an experienced, hands-on Production Manager to help lead TechnoGuard’s new facility in Dallas-Fort Worth, Texas. This role will help oversee day-to-day production - including…
Added 1 min ago
LO
Local CDL Truck Driver
Land O'Lakes Inc
Park City, KS
- $30 USD / hour
Willingness to learn new skills, problem-solve and troubleshoot
Added 1 min ago
House Manager
Archdiocese of Philadelphia
Norwood, PA
Supervises CSP and Assistant House Manager in all aspects Ot their job, assisting when
Added 2 mins ago
B
Children's Service Coordinator - Department 812
Bridgewell
Lynn, MA
- $24 to $25 USD / hour
Assuming responsibility for the program in the absence of the Program Manager
Added 2 mins ago
B
Assistant Residential Manager 2 - Department 222
Bridgewell
Groveland, MA
- $24.36 USD / hour
Summary: The Assistant Residential Manager 2 will assist with oversight of the daily operation of a residential home for individuals with disabilities. They will provide direct care support…
Added 2 mins ago
Customer Service Specialist-Open Availability 24/7/365 operation
Learn more about G&W today!
West Henrietta, NY
…expectations under the direction of the departmental…
Added 2 mins ago
Intake RN - Hospice
UR Medicine Home Care
Webster, NY
Triages calls from hospice patients and families/caregivers to gather information related to patient/family needs and/or symptom management.
Added 2 mins ago
GO
Customer Insights & Analytics Manager
Goodwill of Colorado
Colorado Springs, CO
- $85,000 to $95,000 USD / year
The Manager III, Customer Insights and Analytics serves as Goodwill of Colorado’s voice of the customer, donor, and market, turning research and data into insights that improve…
Added 2 mins ago
Senior HR Analyst - Compensation and Workforce Analytics
The University of Texas at Austin
United States
…database enhancements with the ARL MISS staff. Liaison between HRS Manager and Assistant Director, HR Programs & Strategic Communications, and MISS programming staff. Attends meetings with…
Added 2 mins ago
ST
Retail Manager Full Time
Sun Tan City - STC Management Group, LLC
Menomonee Falls, WI
- $42,000 to $45,000 USD / year
- Full-time
Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management.
Added 3 mins ago
Strategic Account Manager
Coherent Corp. US
Santa Clara, CA
Business Management - Oversee preparation of the customer bottom-up forecast and monitor it on regular basis. Negotiate business contracts with the customer. Carry out customer reviews and…
Added 3 mins ago
Senior Vice President, Applied AI Technical Product Manager
BNY
New York, NY · NY
…services. Extensive experience and deep expertise in product management. Ability to lead complex and strategically important product initiatives. Exceptional skills in cross-functional…
Added 3 mins ago
Transportation Assistant Project Manager
HDR
Chattanooga, TN
Assist the Project Manager in performing responsibilities outlined in the Project Delivery Network (PDN), helping maintain project scope in alignment with asset management goals and…
Added 3 mins ago
Leasing Experience Coordinator
Lifestyle Property Management, Ltd.
Murfreesboro, TN
The Property Management team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role,…
Added 3 mins ago
Leasing Consultant
Lifestyle Property Management, Ltd.
Durham, NC
The Property Management team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role,…
Added 3 mins ago
YO
Reentry Hub Program Coordinator
YMCA OF YONKERS INC
Yonkers, NY
- $40,000 to $50,000 USD / year
Reports To: Program Manager – Reentry & Healing Hub
Added 3 mins ago
Prenatal Account Executive
BillionToOne
United States
…needs. This is a field sales position and reports to a Regional Manager -…
Added 3 mins ago
SO
Information Technology Manager 1
State of Ohio
Columbus, OH
- $48.93 to $69.94 USD / hour
Executes performance reviews in accordance with state performance management standards.
Added 4 mins ago
Lead Product Manager, Compliance Ops
Humana Inc.
Remote, United States
The Lead Product Manager, Compliance Operations, owns the operational management of Humana’s FHIR APIs and healthcare interoperability products. This role is accountable for day-to-day API…
Added 4 mins ago
Senior Lead Product Manager, Service Operations
Humana Inc.
Louisville, KY · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Washington, DC · Chicago, IL · Atlanta, GA · NY · Nashville, TN · Boston, MA
Own the Service Operations product portfolio spanning Incident Management, Major Incident Management, Problem Management, and Knowledge Management, ensuring alignment across teams,…

ADP

WorkForce Software, Technical Account Manager

Augusta, GA, United States
Maitland, FL, United States
Livonia, MI, United States

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Job details

Experience: 5+ years prior experience in WorkForce Software Suite
Posting language: English

Original job description

WorkForce Software, an ADP company, is hiring a Technical Account Manager

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role you will, work closely with our enterprise customers to provide technical guidance, troubleshoot complex issues, and support the configuration, integration, and optimization of our solutions. You will serve as a trusted advisor, deeply embedded in customer environments and conversations, ensuring every client gains maximum value from the technology they rely on.

No two days are the same. You will be the primary technical point of contact responsible for managing escalations, root cause investigations on configuration, oversee customer caseload, trend analysis and advising on best practices, deployment, workflows, and integrations. You will collaborate with engineering, support, and product teams while driving technical conversations that accelerate resolution and enhance product adoption.

To thrive in this role, you bring an ability to quickly understand customer environments, maintain strong relationships, and confidently lead multivendor technical discussions. Your communication style is clear, structured, and grounded - whether you’re reviewing an issue on-the-fly, guiding a Change Management conversation or presenting in a Governance call. Your work contributions will look different from day to day. We also have a healthy dose of fun. Not only can you build a career here, but friendships that last in a company that values inclusion.

Like what you see? Apply now!

WHAT YOU'LL DO:

Here's what you can expect on a typical day in the life of a Technical Account Manager

Ensure delivery of our technical commitments and client expectations including SLAs, open issues, integrations, and technical communications. You’ll work with our support teams to help bridge the gap to our customers.
Communicate. Establish clear channels between WorkForce, Client Engineering, and vendor partners to drive efficient technical resolution.
Client preparation. You will ensure support environments, configurations, and data workflows are ready for go live and long term scalability.
Troubleshoot. You will assist in diagnosing and resolving complex issues across cloud platforms, APIs, security protocols, and SaaS environments.
Collaborate closely with internal engineering, product, and support teams to ensure technical success while acting as a single point of accountability for escalations and risk mitigation.

TO SUCCEED IN THIS ROLE:

5+ years prior experience in WorkForce Software Suite
Experience working with enterprise customers, preferably within SaaS, technology, or consulting environments.
Excellent written and verbal communication skills, with the ability to convey complex situations in a clear, structured, and approachable way.
Strong problem-solving ability with the capacity to balance analytical thinking and creative solutions.
Knowledgeable of customer engagement practices, issue management principles, and stakeholder alignment.
Exceptional business acumen, client influence skills and relationship building capability.
Provide client oversight with operational leadership, review and inspection of ongoing in-flight change at high level
This is a hybrid role. Candidates should be located near Augusta, GA; Livonia, MI; or Maitland, FL

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

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