Jobs in the United States

25+ jobs

Save this search

Added just now
Controls Engineer
Rheo Engineering
Peoria, IL
Support the Product Manager on product initiatives like improved functionality and cost reduction
Added just now
IP
Experienced Emergency Outpatient Veterinary Technician/Assistant Weekdays
Innovetive PetCare
Chattanooga, TN
- $19 to $21 USD / hour
In this role, you'll work closely with our emergency veterinarians and support team to provide timely, compassionate care to patients presenting with urgent and emergent medical needs.
Added 2 mins ago
Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
Our client is seeking a highly experienced Senior Vice President, Infrastructure Solutions Engineering leader to drive the next generation of AI-powered infrastructure automation across the…
Added 2 mins ago
CC
Manager - Business Transformation (Banking and Capital Markets)
CrossCountry Consulting
NY
- $107,000 to $236,000 USD / year
…Sales/Trading, Risk, Legal, Technology & Operations, Compliance, Client Services; support change management and training…
Added 2 mins ago
Data Architect in Washington, DC
Accenture Federal Services
Arlington, VA · Washington, DC
Partner with business and technical stakeholders to translate requirements into scalable data solutions.
Added 3 mins ago
HVAC Mechanic III
Piedmont Service Group
Martinsville, VA
…boxes, fan boxes, and pumps. This position actively seeks out technical information to support accurate diagnostics and system optimization, strictly follows all required safety protocols,…
Added 3 mins ago
HVAC Mechanic II
Piedmont Service Group
Rocky mount, VA
…construction, and refrigerant management practices. In addition to technical responsibilities, Level II Mechanics provide guidance and mentorship to Level I HVAC Mechanics to support skill…
Added 3 mins ago
HVAC Mechanic II
Piedmont Service Group
Altavista, VA
…construction, and refrigerant management practices. In addition to technical responsibilities, Level II Mechanics provide guidance and mentorship to Level I HVAC Mechanics to support skill…
Added 3 mins ago
Training Developer
CACI
Fort Cavazos, TX · Aberdeen Proving Ground, MD · Fort Hood, TX · Fort Hood · Aberdeen Proving Ground
CACI has an opening for a highly organized and productive Training Developer in support of our US Army client, at Fort Hood, TX or Aberdeen Proving Ground, MD. If you thrive in a…
Added 3 mins ago
Strategic Client Engineer
Commvault
MN
As a Strategic Client Engineer supporting strategic accounts, you will act as a trusted technical advisor owning pre-sales technical strategy, shaping customer requirements and influencing…
Added 3 mins ago
Underwriter Development Program - Commercial Lines
Amwins Development Programs
909 East Republic Road Unit E-200 Springfield, MO
…Production Underwriter - a role that combines strategic sales with technical…
Added 3 mins ago
CR Technician
Team Inc.
Pittsburgh, PA
…This role is suited for experienced professionals with strong technical backgrounds in various inspection modalities. TEAM's Advanced NDE group leverages cutting-edge inspection…
Added 3 mins ago
Level II RT Technician
Team Inc.
Pittsburgh, PA
…Non-Destructive Testing and Inspection services at various client sites and locations. The ideal candidate will hold certifications in one or more NDT methods, including but not limited to…
Added 3 mins ago
RU
Senior Customer Success Engineer
Randstad USA
Chandler, AZ
- $130,000 to $155,000 USD / year
…forecasts to prepare Field Service, Repair, Spare Parts, and technical support teams ahead of production…
Added 3 mins ago
RU
Sr Customer Success Engineer
Randstad USA
San Jose, CA
- $150,000 to $175,000 USD / year
…forecasts to prepare Field Service, Repair, Spare Parts, and technical support teams ahead of production…
Added 3 mins ago
RU
Sr Customer Success Engineer
Randstad USA
Austin, TX
- $140,000 to $160,000 USD / year
…forecasts to prepare Field Service, Repair, Spare Parts, and technical support teams ahead of production…
Added 3 mins ago
MA
Senior Systems Analyst
Milwaukee Area Technical College
Milwaukee, WI
- $33.65 to $42.06 USD / hour
Knowledge of client-side development using JavaScript, JQuery, HTML5, and CSS.
Added 3 mins ago
Residential Construction Estimator & Pre-Construction Coordinator
Luedeker Homes
Bellville, TX
This is an excellent opportunity for someone who enjoys the technical side of construction estimating while also playing an important role in project development and client coordination.
Added 4 mins ago
Engineering Manager - Kora
Cedar
NY
Use production behavior and client feedback to evaluate and improve the quality, reliability, and impact of AI-powered patient support experiences.
Added 4 mins ago
K
Senior External Audit Associate
Kforce
Remote, United States
- $50 to $72 USD / hour
Kforce has a client in Boston, MA that is seeking a Senior External Audit Associate to support assurance engagements for private company clients. This role is responsible for executing…
Added 4 mins ago
K
Senior External Audit Associate
Kforce
Remote, United States
- $50 to $72 USD / hour
Kforce has a client in NYC that is seeking an experienced Senior External Audit Associate to provide external audit and assurance services to clients within the financial services industry.…
Added 4 mins ago
K
SOC Watchfloor Analyst - Cybersecurity Analyst
Kforce
Huntsville, AL
- $30 to $50 USD / hour
Kforce has a client in Huntsville, AL that is seeking a Mid Level Cybersecurity Analyst for a long term contract role. This company offers excellent growth potential within a…
Added 4 mins ago
K
Senior Micro-Segmentation LAN Engineer
Kforce
Plano, TX
- $65 USD / hour
Kforce has a client in Plano, TX that is seeking a Senior Micro-Segmentation Network Engineer to support the design, deployment, and ongoing reliability of secure, segmented enterprise…
Added 4 mins ago
K
Implementation Consultant - Clinical Technology
Kforce
Remote, United States
- $50 to $64 USD / hour
Kforce has a client in NYC that is seeking an Implementation Consultant - Clinical Technology.
Added 5 mins ago
FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Johnson City, NY
- $2,203.77 to $2,344.44 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…

ADP

WorkForce Software, Technical Account Manager

Augusta, GA, United States
Maitland, FL, United States
Livonia, MI, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years prior experience in WorkForce Software Suite
Posting language: English

Original job description

WorkForce Software, an ADP company, is hiring a Technical Account Manager

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role you will, work closely with our enterprise customers to provide technical guidance, troubleshoot complex issues, and support the configuration, integration, and optimization of our solutions. You will serve as a trusted advisor, deeply embedded in customer environments and conversations, ensuring every client gains maximum value from the technology they rely on.

No two days are the same. You will be the primary technical point of contact responsible for managing escalations, root cause investigations on configuration, oversee customer caseload, trend analysis and advising on best practices, deployment, workflows, and integrations. You will collaborate with engineering, support, and product teams while driving technical conversations that accelerate resolution and enhance product adoption.

To thrive in this role, you bring an ability to quickly understand customer environments, maintain strong relationships, and confidently lead multivendor technical discussions. Your communication style is clear, structured, and grounded - whether you’re reviewing an issue on-the-fly, guiding a Change Management conversation or presenting in a Governance call. Your work contributions will look different from day to day. We also have a healthy dose of fun. Not only can you build a career here, but friendships that last in a company that values inclusion.

Like what you see? Apply now!

WHAT YOU'LL DO:

Here's what you can expect on a typical day in the life of a Technical Account Manager

Ensure delivery of our technical commitments and client expectations including SLAs, open issues, integrations, and technical communications. You’ll work with our support teams to help bridge the gap to our customers.
Communicate. Establish clear channels between WorkForce, Client Engineering, and vendor partners to drive efficient technical resolution.
Client preparation. You will ensure support environments, configurations, and data workflows are ready for go live and long term scalability.
Troubleshoot. You will assist in diagnosing and resolving complex issues across cloud platforms, APIs, security protocols, and SaaS environments.
Collaborate closely with internal engineering, product, and support teams to ensure technical success while acting as a single point of accountability for escalations and risk mitigation.

TO SUCCEED IN THIS ROLE:

5+ years prior experience in WorkForce Software Suite
Experience working with enterprise customers, preferably within SaaS, technology, or consulting environments.
Excellent written and verbal communication skills, with the ability to convey complex situations in a clear, structured, and approachable way.
Strong problem-solving ability with the capacity to balance analytical thinking and creative solutions.
Knowledgeable of customer engagement practices, issue management principles, and stakeholder alignment.
Exceptional business acumen, client influence skills and relationship building capability.
Provide client oversight with operational leadership, review and inspection of ongoing in-flight change at high level
This is a hybrid role. Candidates should be located near Augusta, GA; Livonia, MI; or Maitland, FL

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Apply About employer

Report this job