Jobs in the United States

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Added just now
Maintenance Supervisor
Tenneco
Napoleon, OH
…team within Tenneco, ensuring all stamping presses, automation systems, and support equipment are operating efficiently and safely. This role plays a critical part in minimizing downtime,…
Added just now
Software Engineer III, Software Services (Applications)
Agility Robotics
or Pittsburgh, PA · Fremont, CA · Pittsburgh, PA · Salem, OR
Applicants must have current authorization to work in the United States
Added just now
Senior Full Stack Software Engineer
T. Rowe Price
Owings Mills, MD
This is a hands-on engineering role for an experienced developer with strong full-stack software engineering fundamentals, cloud development experience, and a product mindset. You will…
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Bilingual Low Voltage Department Manager
5 Points Electrical Company, LLC
Norcross, GA
Provide vision of specific strategy in the Low Voltage/Systems market.
Added just now
RE
Director of Warranty, Operations & Maintenance-EPC
Rosendin Electric, Inc
United States
- $182,900 to $240,100 USD / year
…performance, and long-term lifecycle value of installed electrical systems and infrastructure. The Director leads strategy for warranty, service operations, maintenance, as well as…
Added 1 min ago
Warehouse Operator
Davis H Elliot Company, Inc.
Lexington, KY
Perform accurate data entry to input purchase orders for construction and electrical materials into procurement systems.
Added 1 min ago
Senior Electrical Hardware Design Engineer
EPS Connects LLC
Jeffersonville, IN
The company has an established engineering team with strengths in mechanical design, PLC programming, and machine vision. They're looking to add an experienced engineer who brings…
Added 1 min ago
Specialist II - Quality Assurance Operations, SQM
Catalent Pharma Solutions LLC
Madison, WI
…102,700‑square‑foot GMP facility specializes in mammalian cell line engineering, drug substance biomanufacturing, and biopharmaceutical development, utilizing flexible single‑use systems to…
Added 1 min ago
VP Identity Access Management
State Employees' Credit Union
United States
…accountable for IAM strategy execution, application integration, engineering delivery, AI-related identity governance, and control effectiveness while directly leading engineers,…
Added 1 min ago
Technical Manager - Rail Track
Michael Baker International
Remote, United States
Professional Engineer (PE) license required
Added 1 min ago
Project Manager/Railway and Civil Design
Michael Baker International
Moon Township, PA · Cleveland, OH · Chicago, IL · Linthicum, MD · Washington, DC · Baltimore, MD · Omaha, NE
Professional Engineer (PE) license required
Added 1 min ago
AF
Software Dev Engineer II - AMZ27726.1
Amazon Fulfillment Centers
Bellevue, WA
- $143,700 to $194,400 USD / year
Design, develop, implement, test, and document embedded or distributed software applications, tools, systems and services. Translate functional requirements into robust, efficient,…
Added 1 min ago
Electrical Engineer 1 (Entry-Level) - Nuclear
Sargent & Lundy
Farmington Hills, MI
…experts (SME’s) in nuclear power generation and electrical power systems design. You will benefit from hands-on learning, technical training, and collaboration across engineering…
Added 1 min ago
Capital Markets Compliance Lead
Collectors Universe, Inc.
Remote, United States
…of Risk & Compliance and work closely with Legal, Product, Engineering, Finance and business…
Added 2 mins ago
Site Manager
AkzoNobel
Reading, PA
Bachelors degree in Chemical Engineering or related field
Added 2 mins ago
Software Support & Integration Specialist
Hoopaugh Grading Company, LLC
Charlotte, NC
…data and building integrations so information flows between systems instead of being typed in twice. Your work will serve project managers, estimators, superintendents, field crews, and…
Added 2 mins ago
D(
Senior Principal Solutions Architect, Commercial Systems
Default (MSD)
Rockville, MD
- $174,100 to $272,100 USD / year
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience.
Added 2 mins ago
Supervisor, Bus Stop Program
Regional Transportation District
United States
A minimum of five years of supervisory experience in bus or rail transit management, planning and scheduling, or traffic engineering.
Added 2 mins ago
PE
Substation Electrical Engineer (Entry-Level)
Primera Engineers
Chicago, IL
- $60,000 to $90,000 USD / year
…future. We provide full-service electrical, civil, and structural engineering services to support electric and gas utilities nationwide. We’re also fortunate to support wind farms and…
Added 2 mins ago
Project Surveyor
Colliers Engineering & Design
Aransas Pass, TX
Valid drivers’ license required and ability to operate a motor vehicle
Added 2 mins ago
Senior Project Surveyor
Colliers Engineering & Design
Indianapolis, IN
Valid drivers’ license required and ability to operate a motor vehicle
Added 2 mins ago
SM
Electrical Engineering Technician
Salient Motion
Hawthorne, CA · 4857 W 147TH St Hawthorne, CA
- $40 to $50 USD / hour
Salient Motion is looking for a detail-oriented Electrical Technician to join our production/engineering team, with a primary focus on PCB rework, soldering, and hands-on assembly support.…
Added 2 mins ago
UA
R&D Associate Engineer - Power Electronics
USABB ABB Inc.
Richmond, VA
- $68,600 to $109,760 USD / year
Conduct and coordinate complex analyses, develop recommendations based on technology/engineering practices and business considerations
Added 2 mins ago
Head of Quality Engineering
INCRC ABB Global Industries and Services Private Limited
OH
…explore, and implement world-leading technologies, products, and systems within and across product groups/divisions/business areas. Each day, you will ensure delivery of results, foster…
Added 2 mins ago
Head of Cyber Security
INCRC ABB Global Industries and Services Private Limited
OH
M.Sc. or higher degree in Software Development, Engineering or a related field.

ADP

Sr. Program Manager, SBS Service Technology

Alpharetta, GA, United States
Augusta, GA, United States
Florham Park, NJ, United States
Norfolk, VA, United States

Apply on myjobs.adp.com About employer

Applications open in a new tab.

Job details

Experience: 8+ years of program or project management experience leading complex, cross-functional initiatives.
Posting language: English

Original job description

ADP is seeking a highly motivated Senior Program Manager, Service Technology to join the Service Operations team. This role is responsible for driving complex, cross-functional technology initiatives that improve associate productivity, simplify business processes, and enhance client outcomes.

The successful candidate will combine strong program leadership with technical acumen, strategic thinking, and operational excellence. They will lead multiple concurrent workstreams spanning technology, process, people, and organizational change while ensuring alignment to business priorities and measurable outcomes.

This role requires someone who thrives in ambiguity, quickly understands complex business and technology environments, and is passionate about simplifying processes, eliminating duplication, and delivering results at scale. The ideal candidate is equally comfortable engaging with senior executives, business leaders, product teams, and engineers to drive initiatives from concept through execution.

Key Responsibilities

Strategic Program Leadership

Lead a portfolio of high-impact initiatives aligned to Service Operations and enterprise strategic objectives.
Drive programs from ideation through planning, execution, implementation, adoption, and benefits realization.
Partner with executive stakeholders to define priorities, success measures, and expected business outcomes.
Ensure alignment between business objectives, technology investments, and operational execution.
Translate strategic vision into actionable roadmaps and measurable deliverables.

Technology & Transformation

Develop a strong understanding of service technologies, platforms, integrations, automation capabilities, data flows, and operational dependencies.
Serve as the bridge between business stakeholders and technology teams to ensure solutions address real business challenges.
Collaborate with Product, Engineering, Architecture, Data, and Operations teams to drive successful execution of technology initiatives.

Execution Management

Manage multiple concurrent initiatives across diverse business and technology domains.
Coordinate interdependencies across teams, functions, vendors, and stakeholders.
Establish governance structures, program plans, risk management processes, and executive reporting mechanisms.
Anticipate obstacles and proactively remove barriers to delivery.
Drive accountability and ensure timely execution across all workstreams.

Outcome & Benefits Realization

Define and monitor program success metrics and business outcomes.
Use data and analytics to identify opportunities, inform decision-making, and measure impact.

Stakeholder & Change Leadership

Build strong partnerships across all levels of the organization.
Influence stakeholders without direct authority to achieve alignment and execution.
Present program status, risks, decisions, and recommendations to executive leadership.

Qualifications

Required

Bachelor's Degree or equivalent combination of education and experience.
8+ years of program or project management experience leading complex, cross-functional initiatives.
Experience managing multiple large-scale programs simultaneously across business and technology functions.
Strong understanding of technology platforms, systems integration, software delivery, data management, and enterprise applications.
Exceptional communication, presentation, facilitation, and executive engagement skills.
Strong analytical, problem-solving, and decision-making capabilities.

Preferred

Experience in Service Operations, Customer Experience, CRM, Contact Center, Work Force Management, or Enterprise Operations environments.
Experience with cloud-based platforms and enterprise technology implementations.
Experience with Agile, Scrum, or hybrid delivery methodologies.
Experience leading enterprise-scale change management initiatives.
PMP, PgMP, Agile, Lean, or related certifications.

Apply on myjobs.adp.com About employer

More about this job

Skills

ADP
Business processes
Leadership
Risk management
Reporting
Project management
Data management
Communication skills
Problem solving
Decision making
Customer experience
Agile
Scrum
Change management
PMP

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Work requirements

Jobs in the United States