Jobs in the United States

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Tax Senior Associate
Whitley Penn
San Antonio, TX
Whitley Penn, one of the nation’s leading audit, tax, and advisory firms, is looking for a Tax Senior Associate to join our team!
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Family Service & Engagement Worker
Chicanos Por La Causa
Pueblo, CO
Applicant must have basic keyboard skills and be able to use computer, computer software programs (e.g
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Sales Associate
The Talbots LLC
PA-Plymouth Meeting, PA
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
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Sales Associate Talbots Outlet Silver Sands
The Talbots LLC
Store 04010 Destin FL-Destin, FL
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
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Sales Associate, Wellesley
The Talbots LLC
Store 01248 Linden Sq. Wellesley MA-Wellesley, MA
- $15 to $18.75 USD / hour
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
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Sales Associate, Copley Place
The Talbots LLC
Store 01305 Copley Place MA-Boston, MA
- $15 to $18.75 USD / hour
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
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Associate Member Services Representative
State Employees' Credit Union
United States
Must have high school diploma or GED equivalent · Must possess an aptitude for meeting people and developing member confidence, respect, and trust in the Credit Union
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Hybrid District Associate (Hybrid Sales Representative)- Texas
Amplity Inc
Remote, United States
Hybrid District Associate (Hybrid Sales Representative)
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Hybrid District Associate (Hybrid Sales Representative)- Southeast
Amplity Inc
Remote, United States
Hybrid District Associate (Hybrid Sales Representative)
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Hybrid District Associate (Hybrid Sales Representative)- South Central
Amplity Inc
Kansas City, MO · St. Louis, MO
Hybrid District Associate (Hybrid Sales Representative)
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Hybrid District Associate (Hybrid Sales Representative)- Northwest
Amplity Inc
Las Vegas, NV
Hybrid District Associate (Hybrid Sales Representative)
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Hybrid District Associate (Hybrid Sales Representative)- North Central
Amplity Inc
Chicago, IL · Milwaukee, WI
Hybrid District Associate (Hybrid Sales Representative)
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Design Associate I - Federal Planning
Michael Baker International
Alexandria, VA
- $70,000 to $80,000 USD / year
Michael Baker International is seeking a Design Associate I to join our Federal Planning team. This is an excellent opportunity for an early-career design professional interested in…
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Hybrid District Associate (Hybrid Sales Representative)- Four Corners
Amplity Inc
Phoenix, AZ · Denver, CO
Hybrid District Associate (Hybrid Sales Representative)
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Hybrid District Associate (Hybrid Sales Representative)- California
Amplity Inc
Remote, United States
Hybrid District Associate (Hybrid Sales Representative)
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Teller I
Great Southern Bank
Paola, KS
Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of…
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Medical Office Assistant
DMC Harper University/Hutzel Women's Hospital
Detroit, MI
Employee Assistance program, Employee discount program
Added 1 min ago
Assistant Pharmacy Manager
Publix Pharmacy
Moultrie, GA
must have and maintain an unrestricted state pharmacist license
Added 1 min ago
College Pathways Advisor
Texas State Technical College
United States
Assist with Pre-College Programs like the Challenger, MAARS Program, STEM camps, and community events.. Manage records, ensure plan activities, and coordinate communication with school…
Added 1 min ago
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Senior Principal Solutions Architect, Commercial Systems
Default (MSD)
Rockville, MD
- $174,100 to $272,100 USD / year
…applications. The position works in close daily partnership with the Associate Director of Sales Operations, the Associate Director of Service and Support Operations, and the Associate…
Added 1 min ago
R
Wound Care Nurse - RN - Full Time
RestorixHealth
Middleburg, FL
- Full-time
Valid Registered Nursing license required
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Program Director - RN - Full Time
RestorixHealth
Framingham, MA
- Full-time
As Program Operations Director – RN, you are the engine that accelerates value creation! With a good sense of Clinical Operations, this multifunctional role partners both internally and…
Added 1 min ago
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Medicaid Management Information Systems (MMIS) Operations Manager
Department of Health and Human Services
Augusta, ME
- $72,196.8 to $102,086.4 USD / year
This position reports to the MMIS Associate Director. The position is located in Augusta, Maine and allows for partial telework with management approval.
Added 1 min ago
Physical Therapist Assistant UMHB
Baylor Scott & White Health
Brenham, TX
Instructs and assists patients, monitors patient performance and physical status to ascertain effectiveness of program.
Added 1 min ago
Registered Nurse (RN) - Birth/Women's Care Center (Nights)
Sauk Prairie Healthcare, Inc.
Prairie du Sac, WI
Schedule: Rotating 2-3 night shifts per week, 7pm - 7am

ADP

Sr. Program Manager, SBS Service Technology

Alpharetta, GA, United States
Augusta, GA, United States
Florham Park, NJ, United States
Norfolk, VA, United States

Apply on myjobs.adp.com About employer

Applications open in a new tab.

Job details

Experience: 8+ years of program or project management experience leading complex, cross-functional initiatives.
Posting language: English

Original job description

ADP is seeking a highly motivated Senior Program Manager, Service Technology to join the Service Operations team. This role is responsible for driving complex, cross-functional technology initiatives that improve associate productivity, simplify business processes, and enhance client outcomes.

The successful candidate will combine strong program leadership with technical acumen, strategic thinking, and operational excellence. They will lead multiple concurrent workstreams spanning technology, process, people, and organizational change while ensuring alignment to business priorities and measurable outcomes.

This role requires someone who thrives in ambiguity, quickly understands complex business and technology environments, and is passionate about simplifying processes, eliminating duplication, and delivering results at scale. The ideal candidate is equally comfortable engaging with senior executives, business leaders, product teams, and engineers to drive initiatives from concept through execution.

Key Responsibilities

Strategic Program Leadership

Lead a portfolio of high-impact initiatives aligned to Service Operations and enterprise strategic objectives.
Drive programs from ideation through planning, execution, implementation, adoption, and benefits realization.
Partner with executive stakeholders to define priorities, success measures, and expected business outcomes.
Ensure alignment between business objectives, technology investments, and operational execution.
Translate strategic vision into actionable roadmaps and measurable deliverables.

Technology & Transformation

Develop a strong understanding of service technologies, platforms, integrations, automation capabilities, data flows, and operational dependencies.
Serve as the bridge between business stakeholders and technology teams to ensure solutions address real business challenges.
Collaborate with Product, Engineering, Architecture, Data, and Operations teams to drive successful execution of technology initiatives.

Execution Management

Manage multiple concurrent initiatives across diverse business and technology domains.
Coordinate interdependencies across teams, functions, vendors, and stakeholders.
Establish governance structures, program plans, risk management processes, and executive reporting mechanisms.
Anticipate obstacles and proactively remove barriers to delivery.
Drive accountability and ensure timely execution across all workstreams.

Outcome & Benefits Realization

Define and monitor program success metrics and business outcomes.
Use data and analytics to identify opportunities, inform decision-making, and measure impact.

Stakeholder & Change Leadership

Build strong partnerships across all levels of the organization.
Influence stakeholders without direct authority to achieve alignment and execution.
Present program status, risks, decisions, and recommendations to executive leadership.

Qualifications

Required

Bachelor's Degree or equivalent combination of education and experience.
8+ years of program or project management experience leading complex, cross-functional initiatives.
Experience managing multiple large-scale programs simultaneously across business and technology functions.
Strong understanding of technology platforms, systems integration, software delivery, data management, and enterprise applications.
Exceptional communication, presentation, facilitation, and executive engagement skills.
Strong analytical, problem-solving, and decision-making capabilities.

Preferred

Experience in Service Operations, Customer Experience, CRM, Contact Center, Work Force Management, or Enterprise Operations environments.
Experience with cloud-based platforms and enterprise technology implementations.
Experience with Agile, Scrum, or hybrid delivery methodologies.
Experience leading enterprise-scale change management initiatives.
PMP, PgMP, Agile, Lean, or related certifications.

Apply on myjobs.adp.com About employer

More about this job

Skills

ADP
Business processes
Leadership
Risk management
Reporting
Project management
Data management
Communication skills
Problem solving
Decision making
Customer experience
Agile
Scrum
Change management
PMP

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Work requirements

Jobs in the United States