Jobs in the United States

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Tax Manager
Whitley Penn
Odessa, TX
The Tax Manager is responsible for the efficient, accurate, complete, and timely preparation of all client assignments. Advanced technical skills and well-developed management and…
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Tax Manager
Whitley Penn
San Antonio, TX
The Tax Manager is responsible for the efficient, accurate, complete, and timely preparation of all client assignments. Advanced technical skills and well-developed management and…
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Tax Senior Manager
Whitley Penn
San Antonio, TX
Whitley Penn, one of the nation’s leading audit, tax, and advisory firms, is looking for a Senior Tax Manager to join our team!
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Project Manager III
Cherokee Federal
Tulsa, OK
Must have and maintain a valid driver’s license
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Project Manager II
Cherokee Federal
Tulsa, OK
Must have and maintain a valid driver’s license
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Property Manager
United Payroll, LLC
Worcester, MA
…vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our…
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UP
Maintenance Technician
United Payroll, LLC
Canton, GA
- $25 USD / hour
Must have a proactive approach to maintaining a safe, clean, and well-maintained property
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Strategy & Planning, Vice President
MUFG Bank, Ltd.
Tampa, FL · Tempe, AZ
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day
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Hybrid District Associate (Hybrid Sales Representative)- Texas
Amplity Inc
Remote, United States
Support program awareness and enrollment training for healthcare professionals (HCPs).
Added just now
Hybrid District Associate (Hybrid Sales Representative)- Southeast
Amplity Inc
Remote, United States
Support program awareness and enrollment training for healthcare professionals (HCPs).
Added just now
Hybrid District Associate (Hybrid Sales Representative)- South Central
Amplity Inc
Kansas City, MO · St. Louis, MO
Support program awareness and enrollment training for healthcare professionals (HCPs).
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Hybrid District Associate (Hybrid Sales Representative)- Northwest
Amplity Inc
Las Vegas, NV
Support program awareness and enrollment training for healthcare professionals (HCPs).
Added just now
Hybrid District Associate (Hybrid Sales Representative)- North Central
Amplity Inc
Chicago, IL · Milwaukee, WI
Support program awareness and enrollment training for healthcare professionals (HCPs).
Added just now
Technical Manager - Rail Track
Michael Baker International
Remote, United States
Professional Engineer (PE) license required
Added just now
Project Manager/Railway and Civil Design
Michael Baker International
Moon Township, PA · Cleveland, OH · Chicago, IL · Linthicum, MD · Washington, DC · Baltimore, MD · Omaha, NE
Professional Engineer (PE) license required
Added 1 min ago
Hybrid District Associate (Hybrid Sales Representative)- Four Corners
Amplity Inc
Phoenix, AZ · Denver, CO
Support program awareness and enrollment training for healthcare professionals (HCPs).
Added 1 min ago
Hybrid District Associate (Hybrid Sales Representative)- California
Amplity Inc
Remote, United States
Support program awareness and enrollment training for healthcare professionals (HCPs).
Added 1 min ago
Senior Manager-Client Management
American Express
Remote, United States
The Senior Manager, Client Management serves as the strategic relationship leader for a portfolio of key merchant partners, responsible for deepening client engagement, delivering business…
Added 1 min ago
AF
Tech Infra Program Manager III - AMZ13280.14
Amazon Fulfillment Centers
Seattle, WA
- $153,858 to $201,200 USD / year
Position: Tech Infra Program Manager III - AMZ13280.14
Added 1 min ago
MI
Materials Coordinator I
MasTec Inc
Lubbock, TX
- $28 to $32 USD / hour
Valid Driver license required (CDL preferred) · Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions
Added 1 min ago
GL
Summer Camp Director, Alameda (2027)
Galileo Learning
Alameda, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 1 min ago
GL
Summer Camp Director, Fremont (2027)
Galileo Learning
Fremont, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 1 min ago
GL
Summer Camp Director, Lafayette (2027)
Galileo Learning
Lafayette, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 1 min ago
GL
Summer Camp Director, Oakland Rockridge (2027)
Galileo Learning
Oakland Rockridge, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 1 min ago
GL
Summer Camp Director, San Ramon (2027)
Galileo Learning
San Ramon, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action

ADP

Sr. Program Manager, SBS Service Technology

Alpharetta, GA, United States
Augusta, GA, United States
Florham Park, NJ, United States
Norfolk, VA, United States

Apply on myjobs.adp.com About employer

Applications open in a new tab.

Job details

Experience: 8+ years of program or project management experience leading complex, cross-functional initiatives.
Posting language: English

Original job description

ADP is seeking a highly motivated Senior Program Manager, Service Technology to join the Service Operations team. This role is responsible for driving complex, cross-functional technology initiatives that improve associate productivity, simplify business processes, and enhance client outcomes.

The successful candidate will combine strong program leadership with technical acumen, strategic thinking, and operational excellence. They will lead multiple concurrent workstreams spanning technology, process, people, and organizational change while ensuring alignment to business priorities and measurable outcomes.

This role requires someone who thrives in ambiguity, quickly understands complex business and technology environments, and is passionate about simplifying processes, eliminating duplication, and delivering results at scale. The ideal candidate is equally comfortable engaging with senior executives, business leaders, product teams, and engineers to drive initiatives from concept through execution.

Key Responsibilities

Strategic Program Leadership

Lead a portfolio of high-impact initiatives aligned to Service Operations and enterprise strategic objectives.
Drive programs from ideation through planning, execution, implementation, adoption, and benefits realization.
Partner with executive stakeholders to define priorities, success measures, and expected business outcomes.
Ensure alignment between business objectives, technology investments, and operational execution.
Translate strategic vision into actionable roadmaps and measurable deliverables.

Technology & Transformation

Develop a strong understanding of service technologies, platforms, integrations, automation capabilities, data flows, and operational dependencies.
Serve as the bridge between business stakeholders and technology teams to ensure solutions address real business challenges.
Collaborate with Product, Engineering, Architecture, Data, and Operations teams to drive successful execution of technology initiatives.

Execution Management

Manage multiple concurrent initiatives across diverse business and technology domains.
Coordinate interdependencies across teams, functions, vendors, and stakeholders.
Establish governance structures, program plans, risk management processes, and executive reporting mechanisms.
Anticipate obstacles and proactively remove barriers to delivery.
Drive accountability and ensure timely execution across all workstreams.

Outcome & Benefits Realization

Define and monitor program success metrics and business outcomes.
Use data and analytics to identify opportunities, inform decision-making, and measure impact.

Stakeholder & Change Leadership

Build strong partnerships across all levels of the organization.
Influence stakeholders without direct authority to achieve alignment and execution.
Present program status, risks, decisions, and recommendations to executive leadership.

Qualifications

Required

Bachelor's Degree or equivalent combination of education and experience.
8+ years of program or project management experience leading complex, cross-functional initiatives.
Experience managing multiple large-scale programs simultaneously across business and technology functions.
Strong understanding of technology platforms, systems integration, software delivery, data management, and enterprise applications.
Exceptional communication, presentation, facilitation, and executive engagement skills.
Strong analytical, problem-solving, and decision-making capabilities.

Preferred

Experience in Service Operations, Customer Experience, CRM, Contact Center, Work Force Management, or Enterprise Operations environments.
Experience with cloud-based platforms and enterprise technology implementations.
Experience with Agile, Scrum, or hybrid delivery methodologies.
Experience leading enterprise-scale change management initiatives.
PMP, PgMP, Agile, Lean, or related certifications.

Apply on myjobs.adp.com About employer

More about this job

Skills

ADP
Business processes
Leadership
Risk management
Reporting
Project management
Data management
Communication skills
Problem solving
Decision making
Customer experience
Agile
Scrum
Change management
PMP

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Work requirements

Jobs in the United States