Jobs in the United States

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PPT Catalyst/Waste Technician
Carus Group
LaSalle, IL
Receive and process raw materials using chemical reactions and manufacturing operations to produce finished products at the specified quality level
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General Manager
Wendy's
Pawtucket, RI
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
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General Manager
Wendy's
SEEKONK, MA
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
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General Manager
Wendy's
BROCKTON, MA
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
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General Manager
Wendy's
NEW BEDFORD, MA
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
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Strategy & Planning, Vice President
MUFG Bank, Ltd.
Tampa, FL · Tempe, AZ
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day
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LB
Sales Lead, Polaris Towne Center
Lane Bryant Brands Opco LLC
Store 4720-Polaris Twn Ctr-LaneBryant-Columbus, OH
- $11 to $14.65 USD / hour
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added just now
LB
Sales Lead, Tanger Outlets Columbus
Lane Bryant Brands Opco LLC
Store 4202-Tanger Outlet-LaneBryant-Sunbury, OH
- $11 to $14.64 USD / hour
As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate…
Added 1 min ago
Shift Lead
Materion Brush Inc
Lorain, OH
…Calls other operators in if necessary or shuts down equipment/operations after consulting with Operations…
Added 1 min ago
Senior Manager-Client Management
American Express
Remote, United States
The Senior Manager, Client Management serves as the strategic relationship leader for a portfolio of key merchant partners, responsible for deepening client engagement, delivering business…
Added 1 min ago
Maintenance Technician II
XCORP AvalonBay Communities Inc.
United States
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members…
Added 1 min ago
MI
Materials Coordinator I
MasTec Inc
Lubbock, TX
- $28 to $32 USD / hour
Valid Driver license required (CDL preferred) · Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions
Added 1 min ago
AW
1st Shift Warehouse Manager ~ Chicago, IL
AUTO WARES INC GROUP
Chicago, IL
- $50,000 to $60,000 USD / year
At Auto-Wares, we're looking for an experienced and motivated Warehouse Manager to lead our 1st shift operations. This is a hands-on leadership role responsible for managing warehouse team…
Added 1 min ago
Leasing Consultant
XCORP AvalonBay Communities Inc.
United States
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members…
Added 1 min ago
GL
Summer Camp Director, Alameda (2027)
Galileo Learning
Alameda, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
Added 1 min ago
GL
Summer Camp Director, Fremont (2027)
Galileo Learning
Fremont, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
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GL
Summer Camp Director, Lafayette (2027)
Galileo Learning
Lafayette, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
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GL
Summer Camp Director, Oakland Rockridge (2027)
Galileo Learning
Oakland Rockridge, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
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GL
Summer Camp Director, San Ramon (2027)
Galileo Learning
San Ramon, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
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Summer Camp Director, Walnut Creek (2027)
Galileo Learning
Walnut Creek, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
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Summer Camp Director, Kentfield (2027)
Galileo Learning
Marin, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
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Summer Camp Director, Los Altos (2027)
Galileo Learning
Los Altos, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
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Summer Camp Director, North San Francisco (2027)
Galileo Learning
North San Francisco, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
Added 1 min ago
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Summer Camp Director, San Carlos/Belmont (2027)
Galileo Learning
San Carlos/Belmont, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…
Added 1 min ago
GL
Summer Camp Director, San Francisco Twin Peaks/Noe Valley (2027)
Galileo Learning
San Francisco Twin Peaks/Noe Valley, CA
- $23 to $25 USD / hour
We bring our mission to life through the Galileo Innovation Approach (GIA): combining mindset, process, and knowledge to drive meaningful outcomes for students and for each other. This…

ADP

Sr. Program Manager, SBS Service Technology

Alpharetta, GA, United States
Augusta, GA, United States
Florham Park, NJ, United States
Norfolk, VA, United States

Apply on myjobs.adp.com About employer

Applications open in a new tab.

Job details

Experience: 8+ years of program or project management experience leading complex, cross-functional initiatives.
Posting language: English

Original job description

ADP is seeking a highly motivated Senior Program Manager, Service Technology to join the Service Operations team. This role is responsible for driving complex, cross-functional technology initiatives that improve associate productivity, simplify business processes, and enhance client outcomes.

The successful candidate will combine strong program leadership with technical acumen, strategic thinking, and operational excellence. They will lead multiple concurrent workstreams spanning technology, process, people, and organizational change while ensuring alignment to business priorities and measurable outcomes.

This role requires someone who thrives in ambiguity, quickly understands complex business and technology environments, and is passionate about simplifying processes, eliminating duplication, and delivering results at scale. The ideal candidate is equally comfortable engaging with senior executives, business leaders, product teams, and engineers to drive initiatives from concept through execution.

Key Responsibilities

Strategic Program Leadership

Lead a portfolio of high-impact initiatives aligned to Service Operations and enterprise strategic objectives.
Drive programs from ideation through planning, execution, implementation, adoption, and benefits realization.
Partner with executive stakeholders to define priorities, success measures, and expected business outcomes.
Ensure alignment between business objectives, technology investments, and operational execution.
Translate strategic vision into actionable roadmaps and measurable deliverables.

Technology & Transformation

Develop a strong understanding of service technologies, platforms, integrations, automation capabilities, data flows, and operational dependencies.
Serve as the bridge between business stakeholders and technology teams to ensure solutions address real business challenges.
Collaborate with Product, Engineering, Architecture, Data, and Operations teams to drive successful execution of technology initiatives.

Execution Management

Manage multiple concurrent initiatives across diverse business and technology domains.
Coordinate interdependencies across teams, functions, vendors, and stakeholders.
Establish governance structures, program plans, risk management processes, and executive reporting mechanisms.
Anticipate obstacles and proactively remove barriers to delivery.
Drive accountability and ensure timely execution across all workstreams.

Outcome & Benefits Realization

Define and monitor program success metrics and business outcomes.
Use data and analytics to identify opportunities, inform decision-making, and measure impact.

Stakeholder & Change Leadership

Build strong partnerships across all levels of the organization.
Influence stakeholders without direct authority to achieve alignment and execution.
Present program status, risks, decisions, and recommendations to executive leadership.

Qualifications

Required

Bachelor's Degree or equivalent combination of education and experience.
8+ years of program or project management experience leading complex, cross-functional initiatives.
Experience managing multiple large-scale programs simultaneously across business and technology functions.
Strong understanding of technology platforms, systems integration, software delivery, data management, and enterprise applications.
Exceptional communication, presentation, facilitation, and executive engagement skills.
Strong analytical, problem-solving, and decision-making capabilities.

Preferred

Experience in Service Operations, Customer Experience, CRM, Contact Center, Work Force Management, or Enterprise Operations environments.
Experience with cloud-based platforms and enterprise technology implementations.
Experience with Agile, Scrum, or hybrid delivery methodologies.
Experience leading enterprise-scale change management initiatives.
PMP, PgMP, Agile, Lean, or related certifications.

Apply on myjobs.adp.com About employer

More about this job

Skills

ADP
Business processes
Leadership
Risk management
Reporting
Project management
Data management
Communication skills
Problem solving
Decision making
Customer experience
Agile
Scrum
Change management
PMP

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Work requirements

Jobs in the United States