Jobs in the United States

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Tax Manager
Whitley Penn
Odessa, TX
Whitley Penn, one of the nation’s leading audit, tax, and advisory firms, is looking for a Tax Manager to join our team!
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Tax Manager
Whitley Penn
San Antonio, TX
Whitley Penn, one of the nation’s leading audit, tax, and advisory firms, is looking for a Tax Manager to join our team!
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Tax Senior Manager
Whitley Penn
San Antonio, TX
Whitley Penn, one of the nation’s leading audit, tax, and advisory firms, is looking for a Senior Tax Manager to join our team!
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Shift Manager
Wendy's
WORCESTER, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Shift Manager
Wendy's
WEBSTER, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Assistant General Manager
Wendy's
FALL RIVER, MA
- $18.65 to $24.88 USD / hour
As an Assistant General Manager at Wendy’s, you’ll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the…
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Shift Manager
Wendy's
FALL RIVER, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Shift Manager
Wendy's
SOUTH ATTLEBORO, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Shift Manager
Wendy's
MANSFIELD, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Assistant General Manager
Wendy's
FALL RIVER, MA
- $18.65 to $24.88 USD / hour
As an Assistant General Manager at Wendy’s, you’ll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the…
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Shift Manager
Wendy's
Pawtucket, RI
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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General Manager
Wendy's
Pawtucket, RI
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
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Shift Manager
Wendy's
BROCKTON, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Assistant General Manager
Wendy's
Quincy, MA
- $18.65 to $24.88 USD / hour
As an Assistant General Manager at Wendy’s, you’ll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the…
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Shift Manager
Wendy's
Waltham, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Shift Manager
Wendy's
WOBURN, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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Shift Manager
Wendy's
Medford, MA
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
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General Manager
Wendy's
SEEKONK, MA
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
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Shift Manager
Wendy's
Johnston, RI
- $17.9 to $21.48 USD / hour
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
Added just now
General Manager
Wendy's
BROCKTON, MA
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
Added just now
General Manager
Wendy's
NEW BEDFORD, MA
As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s…
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Shift Manager
Wendy's
NEW BEDFORD, MA
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
Added 1 min ago
Project Manager III
Cherokee Federal
Tulsa, OK
Must have and maintain a valid driver’s license
Added 1 min ago
Project Manager II
Cherokee Federal
Tulsa, OK
Must have and maintain a valid driver’s license
Added 1 min ago
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Team Leader
Chick-fil-A
San Jose, CA
- $24.5 to $25.5 USD / hour
Proven ability to lead in quick paced environments as part of a team.

ADP

Sr. Program Manager, SBS Service Technology

Alpharetta, GA, United States
Augusta, GA, United States
Florham Park, NJ, United States
Norfolk, VA, United States

Apply on myjobs.adp.com About employer

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Job details

Experience: 8+ years of program or project management experience leading complex, cross-functional initiatives.
Posting language: English

Original job description

ADP is seeking a highly motivated Senior Program Manager, Service Technology to join the Service Operations team. This role is responsible for driving complex, cross-functional technology initiatives that improve associate productivity, simplify business processes, and enhance client outcomes.

The successful candidate will combine strong program leadership with technical acumen, strategic thinking, and operational excellence. They will lead multiple concurrent workstreams spanning technology, process, people, and organizational change while ensuring alignment to business priorities and measurable outcomes.

This role requires someone who thrives in ambiguity, quickly understands complex business and technology environments, and is passionate about simplifying processes, eliminating duplication, and delivering results at scale. The ideal candidate is equally comfortable engaging with senior executives, business leaders, product teams, and engineers to drive initiatives from concept through execution.

Key Responsibilities

Strategic Program Leadership

Lead a portfolio of high-impact initiatives aligned to Service Operations and enterprise strategic objectives.
Drive programs from ideation through planning, execution, implementation, adoption, and benefits realization.
Partner with executive stakeholders to define priorities, success measures, and expected business outcomes.
Ensure alignment between business objectives, technology investments, and operational execution.
Translate strategic vision into actionable roadmaps and measurable deliverables.

Technology & Transformation

Develop a strong understanding of service technologies, platforms, integrations, automation capabilities, data flows, and operational dependencies.
Serve as the bridge between business stakeholders and technology teams to ensure solutions address real business challenges.
Collaborate with Product, Engineering, Architecture, Data, and Operations teams to drive successful execution of technology initiatives.

Execution Management

Manage multiple concurrent initiatives across diverse business and technology domains.
Coordinate interdependencies across teams, functions, vendors, and stakeholders.
Establish governance structures, program plans, risk management processes, and executive reporting mechanisms.
Anticipate obstacles and proactively remove barriers to delivery.
Drive accountability and ensure timely execution across all workstreams.

Outcome & Benefits Realization

Define and monitor program success metrics and business outcomes.
Use data and analytics to identify opportunities, inform decision-making, and measure impact.

Stakeholder & Change Leadership

Build strong partnerships across all levels of the organization.
Influence stakeholders without direct authority to achieve alignment and execution.
Present program status, risks, decisions, and recommendations to executive leadership.

Qualifications

Required

Bachelor's Degree or equivalent combination of education and experience.
8+ years of program or project management experience leading complex, cross-functional initiatives.
Experience managing multiple large-scale programs simultaneously across business and technology functions.
Strong understanding of technology platforms, systems integration, software delivery, data management, and enterprise applications.
Exceptional communication, presentation, facilitation, and executive engagement skills.
Strong analytical, problem-solving, and decision-making capabilities.

Preferred

Experience in Service Operations, Customer Experience, CRM, Contact Center, Work Force Management, or Enterprise Operations environments.
Experience with cloud-based platforms and enterprise technology implementations.
Experience with Agile, Scrum, or hybrid delivery methodologies.
Experience leading enterprise-scale change management initiatives.
PMP, PgMP, Agile, Lean, or related certifications.

Apply on myjobs.adp.com About employer

More about this job

Skills

ADP
Business processes
Leadership
Risk management
Reporting
Project management
Data management
Communication skills
Problem solving
Decision making
Customer experience
Agile
Scrum
Change management
PMP

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Work requirements

Jobs in the United States