Jobs in the United States

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Added 1 min ago
Branch Manager (Business Development Focused)
First Citizens Bank
Round Rock, TX
…the communities where we live and work.As a Financial Sales Manager at First Citizens Bank your role will be primarily focused on outbound calling activities to generate new business…
Added 1 min ago
Senior Technical Program Manager
Furientis
Los Angeles, CA
As a Senior Technical Program Manager, you will own the commitments on your assigned programs to government customers, company partners, and vendors, and ensure each one is delivered on its…
Added 1 min ago
Group Product Manager, Compliance Agent Experience
Coinbase
Pierre, SD
We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation…
Added 1 min ago
Security Manager
LifeScape
Sioux Falls, SD
…day. LifeScape is seeking a proactive, experienced Security Manager to lead security operations across our healthcare, residential, and educational environments. This is an opportunity to…
Added 1 min ago
Physician - Primary Care - EDRP Eligible
Veterans Affairs, Veterans Health Administration
Rapid City, SD
Added 1 min ago
Group Product Manager, Privacy
Ford Motor Company
Pierre, SD
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 1 min ago
FLOATING CAFE MANAGER - ORLANDO, FL
Compass Group, North America
Pierre, SD
Working as a Retail Manager supporting Morrison Healthcare accounts throughout the Florida market, you will help lead successful retail and cafeteria operations in partnership with account…
Added 1 min ago
Manager Database Administrator - Remote US
SitusAMC
Pierre, SD
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 1 min ago
Analyst, Product Support
SitusAMC
Pierre, SD
Such other activities as may be assigned by your manager
Added 1 min ago
PATIENT SERVICES MANAGER
Compass Group, North America
Pierre, SD
Added 1 min ago
UI Software Developer - .Net - Remote
SitusAMC
Pierre, SD
Other activities as may be assigned by your manager
Added 1 min ago
Net Zero Manager, Supplier Clean Energy
Meta
Pierre, SD
Net Zero Manager, Supplier Clean Energy Responsibilities:
Added 1 min ago
Warehouse Associate
Patterson Companies, Inc.
Sioux Falls, SD
…request a reasonable accommodation, notify Human Resources or the manager who oversees the…
Added 1 min ago
Lead Site Reliability Engineer - Remote
SitusAMC
Pierre, SD
Other activities as may be assigned by your manager
Added 1 min ago
CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group, North America
Pierre, SD
Certified Executive Chef (CEC) preferred; Certified Dietary Manager (CDM) certification desirable.
Added 1 min ago
Communications Manager, Long Form Editorial
Meta
Pierre, SD
Communications Manager, Long Form Editorial Responsibilities:
Added 1 min ago
Digital Program Manager
Datavant
Pierre, SD
This role is ideal for someone who is highly organized, customer-focused, and eager to grow their expertise in healthcare technology, digital operations, and program management.
Added 1 min ago
Manager - IT Service Management
Maximus
Pierre, SD
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 1 min ago
Technical Program Manager - Child Safety (Legal)
Meta
Pierre, SD
…Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child…
Added 1 min ago
C
Product Manager – Retirement Services
Cognizant
Pierre, SD
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 1 min ago
Platform Engineer - Remote
SitusAMC
Pierre, SD
Other activities as may be assigned by your manager
Added 1 min ago
EG
Sr Technical Project/Program Manager
Eliassen Group
Pierre, SD
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
Added 1 min ago
EG
Operations - Process Manager - Sr
Eliassen Group
Pierre, SD
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 3 mins ago
VH
Registered Nurse - Emergency Department
Veterans Health Administration
Richmond, VA
- $82,228 to $163,760 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 3 mins ago
VH
Outpatient Supervisory Pharmacy Technician
Veterans Health Administration
Hampton, VA
- $71,514 to $92,973 USD / year

ADP

Sr. Manager - Benefits Operations

Maitland, FL, United States

$99,600 to $185,800 USD / year

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Job details

Pay: $99,600 to $185,800 USD / year
Posting language: English
Posted: Oct 29, 2026

Original job description

ADP is hiring a Sr. Manager, Benefits Operations.

In this role, you will lead a team of Benefits Operations associates who are responsible for ensuring the successful development, processing and transmission of benefits enrollment and eligibility data files. Given the criticality of this function, your team will need to establish strong partnerships to ensure a high level of client satisfaction.

The nature of what you do every day will not change – your #1 goal is to ensure data is transformed for clients’ vendors as required for successful benefits administration. In addition, your team will provide support for business migration needs between tools, protocols, and standards set by ADP Product Development and the Global Security Organization.

To thrive in this role, you will need to set strong goals and challenge your team to achieve them. Over the phone and in writing, your communication style is clear and easy for your team and clients to understand and take action on. As a result, your client satisfaction scores make you proud. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

WHAT YOU’LL DO:

Be a Leader: You will provide overall direction, prioritize critical issues, establish strong partnerships and support your team to ensure that work is completed accurately and with quality according to scheduled deadlines, priorities, and overall goals. You will serve as a resource for your team, based on a solid working knowledge of the team's scope, priorities, responsibilities and each associate's development plan. You'll also participate in task forces, strategic initiatives, stretch assignments, and collaboration opportunities with other internal teams to understand the broader business and use that knowledge as you make recommendations and/or decisions.

Mentor and Train. You will ensure that your team knows what’s expected of them, while helping to remove obstacles and provide opportunities to grow each team members’ strengths. You will motivate associates while providing continuous feedback on performance and coaching. You will help develop your team members' careers and coordinate any additional training as needed with leadership support. You will work with your team directly to impact engagement and drive results.

Support our Clients. You will represent ADP in engaging with clients both in the day to day as well as to address escalated issues, obstacles or complex requests. You will inspect process, output, and timeframes while ensuring that action plans are in place, and results are being monitored and communicated. You’ll partner with counterparts in other ADP product areas to provide coordinated service to clients and to participate in the decision making process in regard to how to best resolve client support issues and create best practices.

Flex and Adapt. You thrive in a structured environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You're a problem solver who can find an answer, or a solution, for time-sensitive issues and meet deadlines. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You have a pulse on what is going on with the team and clients and are forward thinking as you recommend and launch initiatives that will create opportunities to automate and/or streamline work.

TO SUCCEED IN THIS ROLE:

Eight to ten years of related implementation, account management, or operational experience with benefits, human resources information system and/or system implementation.
Ability to manage client service of high complexity with multiple applications.
Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues and identifying department needs.A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE:

Prior experience with data transformation Extract, Transform, and Load (ETL) tools.
Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues and identifying department needs.
Management skills with supervision and HR related skills.
Ability to manage client service of high complexity with multiple applications.
Ability to identify, diagnose and resolve issues affecting Benefits Operations.
Ability to develop and maintain effective working relationships.
Ability to coordinate the work of others to accomplish general objectives.
Ability to manage both time and client conflict resolution.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $99,600.00 - USD $185,800.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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More about this job

Skills

ADP
Lead a team
Collaboration
Coaching
Decision making
Meet deadlines
Prioritization
Problem solving
Data engineering
Conflict resolution
Mental health
Payroll
Regulatory compliance

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