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Family Services Director - Baltimore
Jeremiah Program
Baltimore, MD
- $85,000 to $93,000 USD / year
The Family Services Director (FSD) serves as the campus-level program leader. The FSD is responsible for leading a team of 3-4 Family Coaches to deliver a transformative experience for…
Added just now
General Manager
Rex Lumber, LLC.
Bristol, FL · Graceville, FL
…dedicated delivery support, log hauling, utility pole boom truck services, and outside commercial hauls. The General Manager is responsible for the overall leadership, performance, and…
Added 1 min ago
Project Manager - Municipal Services
French & Parrello
Hackettstown, NJ
French & Parrello Associates (FPA) is seeking an experienced Project Manager to join our growing Municipal Services Department at our headquarters in Hackettstown, NJ. This is an exciting…
Added 2 mins ago
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Low Voltage Project Manager
TEKsystems
Nashville, TN
- $45 to $60 USD / hour
DescriptionOur client is looking for a Project Manager that has lead large scale projects with large teams. This person will be managing large scale projects in TN as well as potentially…
Added 3 mins ago
Meetings Manager
Strategic Association Management
Austin, TX
…Strategic Association Management (SAM) is seeking a Meetings Manager to lead the planning and execution of conferences, meetings, and events for a diverse portfolio of mission-driven…
Added 4 mins ago
Medical Director
Novant Health
Charlotte, NC
The Trauma Medical Director will partner closely with hospital administration, Surgical Institute leadership, medical staff leaders, the Trauma Program Manager and multidisciplinary…
Added 4 mins ago
Manager SDOH
Monogram Health
Remote, United States
The Manager ensures the Care Navigation team delivers high-quality, timely, and patient-centered support while driving program performance, process improvement, and outcomes related to…
Added 4 mins ago
Solution Architect - AWS- Active TS is required (ONSITE - 100%)
VISUAL SOFT, INC
Huntsville, AL
We are seeking an experienced AWS Solutions Architect to lead the architecture, engineering, and modernization of mission-critical cloud infrastructure supporting a high-impact federal…
Added 5 mins ago
Therapy Front Desk Coordinator
CAO
Prince Frederick, MD · Dunkirk, MD
Address scheduling and billing patient issues and complaints and when necessary, defer to the Therapy Site Lead/Manager.
Added 5 mins ago
Head of Franchise Business Banking Growth
U.S. Bank National Association
Minneapolis, MN
…across Business Banking, SBA, Small Business, payments, merchant services, and other enterprise partners. The role is a lean growth overlay that equips the field with franchise expertise…
Added 6 mins ago
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Senior Manager, Software Quality Assurance
LivaNova
TX
- $150,000 to $175,000 USD / year
As our Senior Manager, Software Quality Assurance, you will lead the software quality function while applying hands-on software development knowledge to ensure product software, firmware,…
Added 6 mins ago
EXPERIENCED DIESEL TRUCK/FLEET MECHANIC
BFI WASTE SERVICES, LLC
Flowood, MS
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 6 mins ago
Diesel Mechanic A
REPUBLIC SERVICES OF SOUTH CAROLINA, LLC
N Charleston, SC
POSITION SUMMARY: With direct supervision from a Lead Technician, Fleet Maintenance Supervisor or Maintenance Manager, a Maintenance Technician A performs repair and maintenance work on…
Added 6 mins ago
Operations Manager Hauling
BFI WASTE SERVICES, LLC
Yorktown, VA
Minimum of 2 years of supervisory or management experience or participation in Republic Services’ management trainee program.
Added 6 mins ago
Entry Level - Heavy Diesel Technician C
ALLIED WASTE SERVICES OF NORTH AMERICA, LLC
Mountain Home, ID
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 6 mins ago
DIESEL TECH B OGDEN, UT!
ALLIED WASTE SERVICES OF NORTH AMERICA, LLC
West Haven, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 6 mins ago
Field Technician
REPUBLIC SERVICES OF INDIANA, LIMITED PARTNERSHIP
Indianapolis, IN
POSITION SUMMARY: With supervision from a Compactor Shop Technician A, Lead Compactor Shop Technician Supervisor or Manager, a Compactor Shop Technician B performs troubleshooting, design,…
Added 6 mins ago
PM Diesel Mechanic/Technician
AMERICAN DISPOSAL SERVICES OF ILLINOIS, INC.
Bloomington, IL
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 6 mins ago
Training and Development Manager
Confluent Health
UNAVAILABLE
The Training and Development Manager leads and manages a scalable training and development function for the Enrollment Services organization. This role develops, facilitates, and improves…
Added 8 mins ago
IC
Culinary Coordinator
Intellisource Colorado LLC
Palo Alto, CA
- $25 to $30 USD / hour
The Culinary Coordinator is an integral part of the Culinary Team and is responsible for executing a broad range of program goals, mostly through cross-functional planning, facilitating,…
Added 8 mins ago
Technical Product Manager
System One
Washington, DC
We are seeking a Senior Product Manager to lead the strategy and development of a cloud-based research computing platform.
Added 9 mins ago
Training and Development Manager
Evidence in Motion
Remote, United States
The Training and Development Manager leads and manages a scalable training and development function for the Enrollment Services organization. This role develops, facilitates, and improves…
Added 9 mins ago
Employment Fraud Manager
American Bankers Insurance Company of Florida
United States
The Employment Fraud Risk Lead will lead and partner across the People Organization - including Talent Acquisition, Employee Relations, Onboarding, and People Business Partners - as well as…
Added 11 mins ago
Entry Level - Heavy Diesel Technician C
IED WASTE SERVICES OF NORTH AMERICA, LLC
Mountain Home, ID
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 11 mins ago
DIESEL TECH B OGDEN, UT!
IED WASTE SERVICES OF NORTH AMERICA, LLC
Ogden, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…

ADP

Sr. Manager - Benefits Operations

Maitland, FL, United States

$99,600 to $185,800 USD / year

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Job details

Pay: $99,600 to $185,800 USD / year
Posting language: English
Posted: Oct 29, 2026

Original job description

ADP is hiring a Sr. Manager, Benefits Operations.

In this role, you will lead a team of Benefits Operations associates who are responsible for ensuring the successful development, processing and transmission of benefits enrollment and eligibility data files. Given the criticality of this function, your team will need to establish strong partnerships to ensure a high level of client satisfaction.

The nature of what you do every day will not change – your #1 goal is to ensure data is transformed for clients’ vendors as required for successful benefits administration. In addition, your team will provide support for business migration needs between tools, protocols, and standards set by ADP Product Development and the Global Security Organization.

To thrive in this role, you will need to set strong goals and challenge your team to achieve them. Over the phone and in writing, your communication style is clear and easy for your team and clients to understand and take action on. As a result, your client satisfaction scores make you proud. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

WHAT YOU’LL DO:

Be a Leader: You will provide overall direction, prioritize critical issues, establish strong partnerships and support your team to ensure that work is completed accurately and with quality according to scheduled deadlines, priorities, and overall goals. You will serve as a resource for your team, based on a solid working knowledge of the team's scope, priorities, responsibilities and each associate's development plan. You'll also participate in task forces, strategic initiatives, stretch assignments, and collaboration opportunities with other internal teams to understand the broader business and use that knowledge as you make recommendations and/or decisions.

Mentor and Train. You will ensure that your team knows what’s expected of them, while helping to remove obstacles and provide opportunities to grow each team members’ strengths. You will motivate associates while providing continuous feedback on performance and coaching. You will help develop your team members' careers and coordinate any additional training as needed with leadership support. You will work with your team directly to impact engagement and drive results.

Support our Clients. You will represent ADP in engaging with clients both in the day to day as well as to address escalated issues, obstacles or complex requests. You will inspect process, output, and timeframes while ensuring that action plans are in place, and results are being monitored and communicated. You’ll partner with counterparts in other ADP product areas to provide coordinated service to clients and to participate in the decision making process in regard to how to best resolve client support issues and create best practices.

Flex and Adapt. You thrive in a structured environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You're a problem solver who can find an answer, or a solution, for time-sensitive issues and meet deadlines. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You have a pulse on what is going on with the team and clients and are forward thinking as you recommend and launch initiatives that will create opportunities to automate and/or streamline work.

TO SUCCEED IN THIS ROLE:

Eight to ten years of related implementation, account management, or operational experience with benefits, human resources information system and/or system implementation.
Ability to manage client service of high complexity with multiple applications.
Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues and identifying department needs.A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE:

Prior experience with data transformation Extract, Transform, and Load (ETL) tools.
Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues and identifying department needs.
Management skills with supervision and HR related skills.
Ability to manage client service of high complexity with multiple applications.
Ability to identify, diagnose and resolve issues affecting Benefits Operations.
Ability to develop and maintain effective working relationships.
Ability to coordinate the work of others to accomplish general objectives.
Ability to manage both time and client conflict resolution.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $99,600.00 - USD $185,800.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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More about this job

Skills

ADP
Lead a team
Collaboration
Coaching
Decision making
Meet deadlines
Prioritization
Problem solving
Data engineering
Conflict resolution
Mental health
Payroll
Regulatory compliance

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