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Restaurant Manager
Shake Shack Enterprises, LLC
Washington, DC
Access to Employee Assistance Program on Day 1
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MA Float Clinical Support Team Part-Time
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Boise, ID
- Part-time
You will be scheduled for shifts by the Clinical Float Pool Supervisor or Manager.
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Family Liaison - Sanchez Elementary School (R20)(26-27SY)
San Francisco Unified School District
San Francisco, CA
- $34.31 to $42.1 USD / hour
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Added 1 min ago
Administrative Assistant, HEAP
SOUTH MIDDLESEX OPPORTUNITY COUNCIL
Framingham, MA
Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision…
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TH
(REMOTE) Sr. Performance Management Consultant - Revenue Excellence
Trinity Health
Livonia, MI
- $48.18 to $72.26 USD / hour
…continuous improvement. This position reports the regional Manager Performance…
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(REMOTE) Sr. Performance Management Consultant - Revenue Excellence
Trinity Health
Livonia, MI
- $28.28 to $72.26 USD / hour
…continuous improvement. This position reports the regional Manager Performance…
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Information Associate – St. Peter's Hospital - Labor and Delivery - Full Time - 12 hour Nights
Trinity Health
Albany, NY
- Full-time
Advancement: Strong orientation program, generous tuition allowance and career development
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Medication Specialist
NORTH SUFFOLK COMMUNITY SERVICES INC
East Boston, MA
Work directly with Nurse Manager/Case Manager.
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Family Partner
NORTH SUFFOLK COMMUNITY SERVICES INC
Revere, MA
NSCS is looking for a Family Partner to join our Children's After School Program (CASP). The Children’s After School Program is a therapeutic program for youth ages 7-13. The program…
Added 1 min ago
Sr Project Manager
HGA
Milwaukee, WI
…programs which include an annual bonus and success sharing bonus program, 401(k) guaranteed contribution, paid parental leave, medical, dental and life insurance plans as well as PTO and…
Added 1 min ago
CS
Inventory Control Manager
Chadwell Supply
Zionsville, IN
- $60,000 USD / year
We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
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CAFE AND WINE BAR ASSOCIATE (FULL TIME) - SARASOTA
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Sarasota, FL
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Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
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Senior Program Manager
Northramp LLC
Washington, DC
Northramp is seeking an experienced Senior Program Manager to lead a multi-phase Service Desk modernization engagement for a federal agency. The agency is consolidating distributed Level 1…
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Staff Construction Manager - Power, Project Execution
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The Staff Construction Manager is responsible for the planning, coordination, and execution of power generation facility and other construction projects, and independently directs Williams’…
Added 2 mins ago
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Event Staff
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Responsible for maintaining and operating equipment belonging to Reimagined or the Property manager during their shift
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Parking Maintenance Attendant ( Part Time )
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Manager, Account & Capacity Management I
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Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
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Patient Financial Counselor - AUTHORIZATIONS
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Under the direction of the Manager, Patient Access, obtains third party payer authorizations, verifies coverage and benefit information. Consistently maintains compliance with department…
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Travel Case Manager Registered Nurse
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- $1,862 to $2,100 USD / week
Aya Healthcare has an immediate opening for a Travel Case Manager Registered Nurse job in Charleston, South Carolina paying $1,862.00 to $2,100.00 weekly. This is a 13-week contract…
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Brand Marketing Manager
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Engineering Manager
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…a world-class manufacturing operation. The Site Engineering Manager will lead the development of manufacturing systems, production processes, facility layout, equipment deployment,…
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Quality Manager
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…the highest level of customer service and support from our program management, sales, engineering, and executive management teams. We have a friendly, business-oriented environment and…
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Barista Full-Time (Hotel Granada)
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Added 3 mins ago
1W
Construction Coordinator
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The coordinator will work with the 1-800 Water Damage staff, our construction estimator and project manager to provide outstanding customer service. This position includes scheduling…
Added 3 mins ago
Hourly Restaurant Manager - Hourly Pay Plus Monthly Bonus
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Mechanicsburg, PA
Company-provided Life and Disability insurance

ADP

Sr. Manager - Benefits Operations

Louisville, KY, United States

$99,600 to $185,800 USD / year

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Job details

Pay: $99,600 to $185,800 USD / year
Posting language: English
Posted: Oct 29, 2026

Original job description

ADP is hiring a Sr. Manager, Benefits Operations.

In this role, you will lead a team of Benefits Operations associates who are responsible for ensuring the successful development, processing and transmission of benefits enrollment and eligibility data files. Given the criticality of this function, your team will need to establish strong partnerships to ensure a high level of client satisfaction.

The nature of what you do every day will not change – your #1 goal is to ensure data is transformed for clients’ vendors as required for successful benefits administration. In addition, your team will provide support for business migration needs between tools, protocols, and standards set by ADP Product Development and the Global Security Organization.

To thrive in this role, you will need to set strong goals and challenge your team to achieve them. Over the phone and in writing, your communication style is clear and easy for your team and clients to understand and take action on. As a result, your client satisfaction scores make you proud. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

WHAT YOU’LL DO:

Be a Leader: You will provide overall direction, prioritize critical issues, establish strong partnerships and support your team to ensure that work is completed accurately and with quality according to scheduled deadlines, priorities, and overall goals. You will serve as a resource for your team, based on a solid working knowledge of the team's scope, priorities, responsibilities and each associate's development plan. You'll also participate in task forces, strategic initiatives, stretch assignments, and collaboration opportunities with other internal teams to understand the broader business and use that knowledge as you make recommendations and/or decisions.

Mentor and Train. You will ensure that your team knows what’s expected of them, while helping to remove obstacles and provide opportunities to grow each team members’ strengths. You will motivate associates while providing continuous feedback on performance and coaching. You will help develop your team members' careers and coordinate any additional training as needed with leadership support. You will work with your team directly to impact engagement and drive results.

Support our Clients. You will represent ADP in engaging with clients both in the day to day as well as to address escalated issues, obstacles or complex requests. You will inspect process, output, and timeframes while ensuring that action plans are in place, and results are being monitored and communicated. You’ll partner with counterparts in other ADP product areas to provide coordinated service to clients and to participate in the decision making process in regard to how to best resolve client support issues and create best practices.

Flex and Adapt. You thrive in a structured environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You're a problem solver who can find an answer, or a solution, for time-sensitive issues and meet deadlines. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You have a pulse on what is going on with the team and clients and are forward thinking as you recommend and launch initiatives that will create opportunities to automate and/or streamline work.

TO SUCCEED IN THIS ROLE:

Eight to ten years of related implementation, account management, or operational experience with benefits, human resources information system and/or system implementation.
Ability to manage client service of high complexity with multiple applications.
Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues and identifying department needs.A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE:

Prior experience with data transformation Extract, Transform, and Load (ETL) tools.
Proven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues and identifying department needs.
Management skills with supervision and HR related skills.
Ability to manage client service of high complexity with multiple applications.
Ability to identify, diagnose and resolve issues affecting Benefits Operations.
Ability to develop and maintain effective working relationships.
Ability to coordinate the work of others to accomplish general objectives.
Ability to manage both time and client conflict resolution.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $99,600.00 - USD $185,800.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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