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Added just now
Product Designer
Cisco Systems, Inc.
San Francisco, CA · San Jose, CA
The application window is expected to close on: 01/28/2027Must include a link to your online portfolio. Only those applications that include portfolios will be considered.
Added just now
Ground Software DevOps Release Engineer III (TS/SCI Required) - Blue Ring
Blue Origin Personnel, LLC
Denver, CO · Reston, VA
Applications will be accepted on an ongoing basis until the requisition is closed.
Added 1 min ago
CD
Tax Representative
CA Department of Tax and Fee Administration
CA
- $4,470 to $6,924 USD / month
Added 1 min ago
CD
Senior Tax Auditor
CA Department of Tax and Fee Administration
CA
- $6,646 to $8,740 USD / month
Added 5 mins ago
J
Student Assistant - Information Technology Assistant (West Sacramento, CA)
West Sacramento, CA
- $21.49 to $33.52 USD / hour
…with the development, maintenance, and enhancement of internal applications. This role is ideal for a student who is building foundational programming skills and is eager to gain hands-on…
Added 6 mins ago
Senior Manager, Software Development, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA
…planning, routing and forwarding, device agents, and observability applications. These critical functions allow Leo to provide a high-performance telecom service comprised of Low Earth…
Added 6 mins ago
PS
Family Services Advocate
Palmdale School District
Palmdale, CA
- $3,658.44 to $4,446.83 USD / month
Review all applications in data entry system for potential applicants.
Added 6 mins ago
Process Control Engineer
Chevron Products Company (a Chevron U.S.A. Inc. division)
Richmond, CA
Chevron is accepting online applications for the position Process Control Engineer through November 23, 2026 at 11:59 p.m. (Pacific Time).
Added 10 mins ago
Executive Underwriter, Property
Allianz Insurance
Chicago, IL
Proficiency in standard office applications (PowerPoint, Excel, Word)
Added 10 mins ago
Health Care Technician II
Health & Human Services
Granville County, NC
…critical to our screening and salary determination process that applications contain comprehensive candidate…
Added 10 mins ago
Executive Assistant I
State Treasurer
Wake County, NC
Skill in using Microsoft Office 365 applications, including Outlook, Word, Excel, and PowerPoint.
Added 10 mins ago
Administrative Specialist II
Adult Correction
Wake County, NC
Use departmental web applications (ex. OPUS and CJLEADS) to gain offender, officer, and staff information in order to provide assistance to Director or other internal customers
Added 18 mins ago
EP
Executive Director - Facilities
El Paso County (CO)
Colorado Springs, CO
- $145,120 to $217,670 USD / year
Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.
Added 23 mins ago
EHS Analyst
United States - Therapak LLC
Oakwood, GA
Proficiency with Microsoft Office, Quality/EHS tracking software, and other software applications
Added 25 mins ago
Electrical Hardware Engineer Intern
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
Senior Principal, Product Manager - Data Center and AI Networking Hardware Architecture
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
Senior Product Manager, Data Center & AI Networking Hardware
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
DoD Regional Sales Manager - US Navy & Marine Corps
HPE
All, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
Inside Presales System Engineer
HPE
Durham, NC
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
Senior Manager, Hardware Engineering
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
Commercial Account Manager IV, Networking
HPE
All, TX
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
Inside Presales Systems Engineer
HPE
Durham, NC
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 25 mins ago
Senior Account Manager - Cloud Service Providers
HPE
All, TX
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 26 mins ago
Professor of Practice in Education (OME)
Linfield University
Remote, United States
The Education Department at Linfield University invites applications for a non-tenure-track Professor of Practice in Education who will serve as the Online Master’s in Education Program…
Added 28 mins ago
DN
AWS Cloud Data Engineer 3065-18
Delaware Nation Industries
Dahlgren, VA
- $150,000 to $170,000 USD / year
Create REST APIs and web services to expose data to JWAC-developed applications and analytical systems.

ADP

Payroll Specialist

Alpharetta, GA, United States

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Job details

Experience: Minimum 2 years of payroll processing experience.
Posting language: English

Original job description

ADP is hiring a Payroll Support Representative -- Level I. The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators. The person in this role will use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations as well as third party vendors that provide services to our Clients. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group of Clients for the purpose of providing proactive updates and information.

Client Facing with Assigned Non-Comp Payroll Client Base
Works in an inbound phone support model
Provides WFN/AutoPay Payroll Technology Support
Supports General PR, HR - Benefit Questions
Supports Payroll Processing Questions and Issues
Conducts Initial Issue Troubleshooting
Works with internal teams to resolve complex issues

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

RESPONSIBILITIES:

Respond to questions from Clients regarding the use of the WFN, PayX, ezLM, Portal, and HRB applications. Provides application/navigation support.
Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.
Performs new feature setup requests (e.g. Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add'l locations, etc.).
Assists and supports Clients with Payroll processing questions and issues.
Use on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.
Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate. Communicates status and resolution to Client.

Completes complex projects including:

Calculation updates, special reports, tax amendments, company setup, troubleshooting
PTO, OT, Double Time, etc. researches historical data for adjustments needed
Researches Benefit Accruals recalculates and imports corrections.

Assists Client with tax changes for understanding, conducts research and follow-ups as needed.
Performs other related duties as assigned.
Occasional extended hours during peak seasons. May work 5 - 10 hours of OT 6 - 8 weeks of the year.

Functional Responsibility:

Provides WFN/AutoPay Payroll Technology Support
Supports General PR, HR - Benefit Questions
Supports Payroll Processing Questions and Issues

Typical Assignments:

Typically will focus on smaller and/or less complex clients.
Complexity may be measured by one or more of the following: # of employee, structure of client's PR Department, utilization of PR functionality, complexity of PR configuration, unique workflows, etc.

Decision Making/Judgment:

Decisions made are based on established processes and procedures. Exceptions are referred to manager or senior team members

Contact (Internal - External):

Internal: work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with other service areas
External: ADP Client Contact

QUALIFICATIONS REQUIRED:

Education:

Bachelors Preferred. Completion of FPC (Fundamental Payroll Certification).

Experience:

Minimum 2 years of payroll processing experience. Basic knowledge of payroll tax deposit, filings, principles and wage and hour laws.

Expected to achieve a working knowledge of the following applications:

WFN ( Portal)
PR Module, HR Module, TA Module
Wage Garnishments
Tax Registration
Total Tax Plus
ADP Reporting
GLI

ADP Tools

SharePoint
AutoPay Mainframe
LUMIN
All internal tools to support the offering

Exposure to additional offerings:

Comp Benefits, Comp HR
COBRA
FSA
401k

Preference will be given to candidates who have the following:

High-level payroll knowledge including payroll skills for processing Client payrolls. Accuracy and dependability important since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
Basic knowledge of payroll tax principles and wage and hour laws.
Strong verbal and written communication skills.
Ability to analyze and resolve problems through effective customer interface and communication.
Must be able to work under time constraints to ensure that deadlines are met.
Excellent Professional Customer Service Skills.
Strong Organizational Skills.
Strong Process and documentation skills.
Strong Research Skills.
Proficient in MS Office applications, especially Word and Excel Proficiency in using PC

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More about this job

Skills

Payroll
ADP
Research
Troubleshooting
Decision making
Microsoft Teams
Reporting
Microsoft SharePoint
Communication skills
Customer service
Organizational skills
Documentation
Microsoft Office
Microsoft Word
Microsoft Excel

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