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Warehouse Associate
Labcorp
Addison, IL
- $17.75 to $23 USD / hour
…decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s…
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Registered Behavior Technician (RBT)
Blue Gems ABA
Riverdale, GA
Collect accurate, real-time data on client progress using clinical software.
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Program Analyst
Veterans Affairs, Veterans Health Administration
Marion, IL
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Product Owner
Erie Insurance
Erie, PA
Utilizes customer and product data as well as input from product managers, stakeholders and team members to support product vision and key measures of product success.
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Performance Manager , Operational Excellence
Transdev
Lombard, IL
- $104,000 to $130,000 USD / year
Reviews operational performance using available reports in PowerBi and data exported in a CSV format, determines opportunities for enterprise-scale improvements and local performance…
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Regional Director of Human Resources
Transdev
Lombard, IL
…color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected…
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Performance Manager , Operational Excellence
Transdev
Lombard, IL
- $104,000 to $130,000 USD / year
Reviews operational performance using available reports in PowerBi and data exported in a CSV format, determines opportunities for enterprise-scale improvements and local performance…
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Mainframe Software Engineer I
FIS Global
Columbus, GA
…procedures and monitoring to ensure compliance and accuracy of…
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Public Health Program Associate (Exposomics Research) - Rollins School of Public Health
Emory University
Atlanta, GA
May work with clinical study sites on patient recruitment and data collection standards. Assists with data collection and data analysis.
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Remote, United States
…sustainability is at the core of our organizational development, data innovation, and change adoption expertise. We take a holistic approach, streamlining project management, optimizing…
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Medical Rep - Medical Representative
Apex Systems
Dekalb, IL
- $37 USD / hour
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Quality Outcomes Specialist
Jackson-Madison County General Hospital District
United States
…outcome indicators relating to DRG’s. Must be able to perform data collection pertinent to patient outcomes and rights and medical staff rights and ethics. Must have an understanding of the…
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Caterpillar, Inc.
East Peoria, IL
…capabilities and solutions. The role will span OneStream, financial data integration, transformation, business rules, and financial master data management solutions, and other financial…
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East Peoria, IL
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East Peoria, IL
Data Gathering & Analysis: Collects and organizes data from a variety of sources to support objective conclusions and decisions.
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Warehouse Associate I - 1st Shift - Onsite, Romeoville
Veralto
Romeoville, IL
- $22.5 USD / hour
Accurately perform required computer data entry and work order transactions.
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Arlington Heights, IL
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Arlington Heights, IL
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QC Chemist I
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Arlington Heights, IL
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Arlington Heights, IL
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Northbrook, IL
Concurrent Programs, APIs, Interfaces & Data Conversions
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Northbrook, IL
Profile, analyze, and validate source data to understand structure, quality, business meaning, and transformation requirements.
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Senior Director, Tax
Crate & Barrel
Northbrook, IL
…and B2B; oversee sales and use tax technology; automation and data-quality…
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Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

ADP

Payroll Solutions Specialist

Norfolk, VA, United States

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Job details

Posting language: English

Original job description

ADP is hiring a Payroll Solutions Specialist.

Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will join a high-performing team in ADP's Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators. You carry the weight of ADP's service reputation and client satisfaction in your hands. Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients' inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change -- your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Product Support. You will respond to client questions regarding our payroll and benefits products and provide application and product navigation support. Support activities can include: data maintenance, set up, configuration changes for multiple options (e.g., Vacation/Paid Time Off , Special Calculations, Time and Attendance schedule, 401k, and more) and new feature set up requests (e.g., Group Term Life, Health Savings Account, direct deposit calculations, Benefit Accruals, etc.).
Payroll Processing - Tax. You will assist clients with payroll processing and solve any issues that may arise. You will assist clients with tax changes for understanding, conduct research, and follow-up as needed. To ensure timely and accurate payroll and tax processing, you will provide timely communication to the correct parties for any updates, changes, or client issues. You will monitor Tax Registration Services via a report once the client is live and verify all jurisdictions are active. You will use online tools in your daily role to do your job.
Consultation. You will act as a trusted advisor to your clients and provide consultative support and recommendation on product optimization during status calls and other interactions.
Quarter and Year-End Support. During these periods, you will play a critical role where we resolve issues in partnership with our clients that surface in error prevention notices. Together, you will determine corrections and generate details on changes needed for processing additional payroll.
Reporting and Analysis. You will work on complex projects, including calculation updates, special reports, tax amendments, company set up, troubleshooting, and more. You will research historical data, determine adjustments, and use online tools to make corrections.
Collaborate and Communicate. You will collaborate with internal teams (401k, Flexible Spending Accounts, Tax, etc.) and possibly third-party vendors to identify and resolve issues and ensure that these services meet client expectations. You will escalate issues when necessary and communicate status and resolution to the client. You will also share upcoming changes with your clients that could impact them and address their concerns. You will create standard client documentation and update it regularly.

TO SUCCEED IN THIS ROLE: Required Qualifications

At least two years of experience, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
You will have occasional extended hours during peak seasons and may work 5 - 10 hours of overtime 6 - 8 weeks of the year.

BONUS POINTS FOR THESE: Preferred Qualifications

High-level payroll knowledge, including payroll skills for processing client payrolls.
Basic knowledge of payroll tax principles and wage and hour laws.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

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