Jobs in the United States

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Added 3 mins ago
Director, Client Services
Lighthouse Document Technologies Inc
Remote, United States
The Director of Client Services leads a project management team (“pod”) comprised of Senior Project Managers, Project Managers, and Discovery Analysts. The pod drives an exceptional client…
Added 5 mins ago
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Commercial Construction Project Manager
GPAC
Fort Lauderdale, FL
- $105,000 to $120,000 USD / year
Commercial construction project management experience.
Added 6 mins ago
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Architectural Project Manager
GPAC
Tulsa, OK
- $100,000 to $130,000 USD / year
Provide overall technical, design, and management leadership of project teams.
Added 6 mins ago
Senior Development Engineer - Innovation Center
Safety Components
Greenville, SC
Strong experimental reasoning, technical writing, communication, and project-management skills, supported by sound judgment and a commitment to safety and scientific integrity.
Added 6 mins ago
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Architectural Project Manager
GPAC
St Louis, MO
- $90,000 to $120,000 USD / year
Reviews project billing and fee management as applicable, coordinating with the Accounting team on payments and outstanding invoices.
Added 9 mins ago
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Senior Electrical Project Manager
GPAC
Pacific, WA
- $130,000 to $190,000 USD / year
A well-established local electrical contractor is looking to add an experienced Senior Electrical Project Manager to their team. The company has a strong backlog of local commercial and…
Added 9 mins ago
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Project Executive, Electrical Data Center Construction (Mission Critical)
GPAC
Phoenix, AZ
- $200,000 to $265,000 USD / year
This opportunity is located in Arizona. We're hiring a Project Executive with deep electrical construction experience and electrical data center experience to lead large programs on mission…
Added 10 mins ago
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Project Executive, Electrical Data Center Construction (Mission Critical)
GPAC
Mesa, AZ
- $200,000 to $265,000 USD / year
This opportunity is located in Arizona. We're hiring a Project Executive with deep electrical construction experience and electrical data center experience to lead large programs on mission…
Added 10 mins ago
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Project Executive, Electrical Data Center Construction (Mission Critical)
GPAC
Chandler, AZ
- $200,000 to $265,000 USD / year
This opportunity is located in Arizona. We're hiring a Project Executive with deep electrical construction experience and electrical data center experience to lead large programs on mission…
Added 10 mins ago
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Electrical Estimator
GPAC
Sacramento, CA
- $95,000 to $140,000 USD / year
Assist with transitioning awarded projects to the Project Management team
Added 11 mins ago
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Project Executive, Electrical Data Center Construction (Mission Critical)
GPAC
Little Rock, AR
- $200,000 to $265,000 USD / year
This opportunity is located in Arizona. We're hiring a Project Executive with deep electrical construction experience and electrical data center experience to lead large programs on mission…
Added 12 mins ago
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Project Executive, Electrical Data Center Construction (Mission Critical)
GPAC
Jonesboro, AR
- $200,000 to $265,000 USD / year
This opportunity is located in Arizona. We're hiring a Project Executive with deep electrical construction experience and electrical data center experience to lead large programs on mission…
Added 14 mins ago
DE
Service & Small Projects - Journeyman Electrician
Duro Electric Company
Englewood, CO
- $31,533 USD / year
Must be able to coordinate work amongst groups including, but not limited to, internal and external customers, service, accounting, project management, etc.
Added 14 mins ago
UO
Accounting Technician III
University of Colorado Denver
Boulder, CO
- $51,360 to $55,000 USD / year
…collaborating with Procurement Service Center personnel, Facilities Management program managers, and vendors. Work with Design & Construction leaders, project managers, and project…
Added 14 mins ago
TC
Traveling MEP Manager - MSG - Sports
Turner Construction
Denver, CO
- $40,123 USD / year
…familiarity with Microsoft Office Suite of programs. Knowledge of project management and scheduling software desirable. Ability to implement leading edge technologies to benefit the…
Added 14 mins ago
TC
Traveling Project Executive - MSG - Sports
Turner Construction
Denver, CO
- $190,000 to $265,000 USD / year
…report to our Sports Market Segment Group. Prior sports related project experience is strongly…
Added 14 mins ago
TC
Traveling General Superintendent - MSG - Sports
Turner Construction
Denver, CO
- $190,000 to $265,000 USD / year
Review project schedules with Superintendents/Foreman. Ensure that critical activities and decisions remain on task and that Required On Job (ROJ) dates are provided to the project…
Added 15 mins ago
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Preconstruction Executive - MSG - Aviation
Turner Construction
Denver, CO
- $190,000 to $285,000 USD / year
…to our Aviation Market Segment Group. Prior Aviation related project experience is strongly…
Added 15 mins ago
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Traveling Project Safety Manager - MSG - Sports
Turner Construction
Denver, CO
- $40,123 USD / year
Position Description:Partner with Environmental Health & Safety (EH&S) and project teams to enforce site compliance with company, EH&S programs, policies, procedures, and regulatory…
Added 15 mins ago
TC
Traveling MEP Project Executive - MSG - Sports
Turner Construction
Denver, CO
- $225,000 to $290,000 USD / year
…report to our Sports Market Segment Group. Prior sports related project experience is strongly…
Added 15 mins ago
TC
Traveling Project Executive - MSG - Aviation
Turner Construction
Denver, CO
- $220,000 to $290,000 USD / year
…Market Segment Group. Prior aviation or other airport related project experience is strongly…
Added 15 mins ago
TC
Traveling Quality Assurance - Quality Control Manager - MSG - Pharmaceutical
Turner Construction
Denver, CO
- $120,000 to $217,000 USD / year
…familiarity with Microsoft Office Suite. Knowledge of Turner's project management software and leadership skills. Very strong verbal and written communication skills are required. Proven…
Added 15 mins ago
UO
Temporary Researcher
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…therapist toolkit being developed through a CU Boulder research project in partnership with Rise Against Suicide. The toolkit will translate findings from therapist co-design interviews and…
Added 15 mins ago
UO
Laboratory and Facilities Coordinator
University of Colorado Denver
Aurora, CO
- $76,237 to $102,158 USD / year
…issues. Collaboration with, but not limited to, Facilities Management, Institutional Planning, Environmental Health and Safety, Security Badging, Information Technology, and Asset…
Added 15 mins ago
TC
Traveling Scheduling Engineer - MSG - Pharmaceutical
Turner Construction
Denver, CO
- $120,000 to $217,000 USD / year
Collaborate with project team to identify events and change order management and identify events that impact project schedule and to develop project schedule time impact analysis.

ADP

Manager, Implementation Small Business Services

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ADP Small Business Services is hiring an Implementation Team Manager.

Are you passionate about developing high-performing teams and creating exceptional client experiences?
Do you enjoy coaching associates, managing complex implementation work, and helping organizations achieve operational excellence?
Are you looking for an opportunity where you can combine leadership, client service, and operational expertise to make a meaningful impact?

If so, this may be the opportunity you've been searching for.

As an Implementation Team Manager , you will lead a team of implementation professionals responsible for delivering outstanding client experiences throughout the implementation journey. You will partner closely with leadership to drive operational excellence, support business objectives, develop talent, and ensure successful client outcomes.

In this role, you'll leverage your leadership, project management, and client service expertise to guide daily operations, remove obstacles, manage escalations, and create an environment where associates can thrive. Success requires strong communication skills, operational discipline, coaching capabilities, and a passion for developing people and delivering exceptional service.

What You'll Do

Here's what you can expect on a typical day:

Team Leadership & Talent Development

Lead, motivate, and develop a team of implementation professionals focused on delivering exceptional client outcomes.
Establish clear performance expectations and accountability measures aligned to business objectives.
Coach associates through performance management, career development, and ongoing feedback.
Conduct performance reviews, create development plans, and support succession planning efforts.
Identify skill gaps and partner with leadership to coordinate training and development opportunities.
Foster a culture of collaboration, engagement, accountability, and continuous improvement.

Operational Excellence & Service Delivery

Lead daily team operations to ensure work is completed accurately, efficiently, and within established service-level commitments.
Manage workloads, priorities, and resources to support business objectives and client needs.
Monitor productivity, quality, and performance metrics to ensure organizational standards are achieved.
Oversee the consistent execution of standard workflows, processes, and best practices.
Ensure successful delivery during high-volume and critical business periods.

Client Experience & Escalation Management

Serve as a trusted leader and escalation point for complex client and operational issues.
Partner with associates, clients, and internal stakeholders to identify solutions and drive successful outcomes.
Balance business needs and client expectations while maintaining a focus on service excellence.
Build strong relationships with internal partners to ensure a seamless client experience.

Strategic Partnership & Business Support

Serve as a consultant and business partner to leaders and teams across ADP.
Collaborate with peers and stakeholders to identify and implement operational improvements.
Participate in strategic initiatives, task forces, and cross-functional projects that support organizational goals.
Contribute to the execution of business unit strategies and operational priorities.
Support change management initiatives and drive adoption of new processes, programs, and technologies.

Performance & Workforce Management

Analyze team performance, productivity, and operational trends to identify opportunities for improvement.
Prepare and communicate performance reports and business insights to leadership.
Assist with workforce planning activities, including scheduling, resource allocation, and succession planning.
Support budget management and resource optimization efforts as needed.
Drive accountability for key business metrics and performance outcomes.

Leadership Continuity

Act as a backup to the Director by providing leadership, guidance, and decision-making support in their absence.
Support organizational priorities and ensure continuity of operations during periods of change or transition.
Partner with leadership to implement strategic initiatives and achieve business objectives.

TO SUCCEED IN THIS ROLE:

Required Qualifications

5+ years of client service, implementation, project management, or related experience.
3+ years of leadership experience with demonstrated success leading teams and developing talent.
Experience managing operational workflows, performance metrics, and service delivery results.
Proven ability to coach, develop, and motivate associates.
Strong problem-solving, decision-making, and conflict-resolution skills.
Experience managing escalated client or operational issues.
Strong organizational skills with the ability to balance multiple priorities in a fast-paced environment.
Excellent communication and relationship-management abilities.
Demonstrated ability to build partnerships across multiple teams and functions.

A college degree is great but not required. What's more important is having the skills needed to perform successfully in this role.

Other acceptable experiences could include:

Equivalent professional experience in Client Services, Implementation, Operations, Project Management, Customer Success, Business Operations, or a related field.
Military experience. We recognize and appreciate the leadership, accountability, problem-solving, adaptability, and teamwork skills developed through military service and welcome those experiences in our organization.

BONUS POINTS FOR THESE:

Experience leading implementation, client service, payroll, HCM, benefits, or retirement services teams.
Prior leadership development or formal management training.
Experience supporting workforce management, resource planning, or succession planning efforts.
Advanced degree such as an MBA or related graduate education.
CPP, FPC, or other relevant industry certifications.
Strong knowledge of ADP products, services, policies, and operational processes.
Experience leading organizational change initiatives and process improvement efforts.
Strong Microsoft Office and business technology proficiency.

You'll Love Working Here Because You Can:

Lead Great People. Develop and mentor talented associates while helping them achieve their professional goals.
Drive Client Success. Play a critical role in delivering exceptional implementation experiences and business outcomes.
Make an Impact. Influence operational performance, team effectiveness, and client satisfaction.
Grow Your Career. Build leadership capabilities and prepare for future advancement opportunities.
Collaborate Across ADP. Partner with leaders and teams throughout the organization to solve complex challenges.
Join a culture that values inclusion, collaboration, innovation, and continuous growth.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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