Jobs in the United States

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Added 4 mins ago
Technical Support Engineer
LumApps
Austin
Experience in a Technical Support, Customer Support, or similar client-facing role
Added 7 mins ago
Manufacturing Engineer I - Plant 3
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Support current process technology and implement improvements to department/plant operations based upon manufacturing engineering analysis of existing operations compared to future…
Added 8 mins ago
Senior Software Engineer - US
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SkillBridge Aviation Maintenance Internship
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Senior Structural Engineer
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Our client, an engineering firm specializing in renewable energy, water, and environmental solutions, is seeking a Senior Structural Engineer to manage projects, lead multidisciplinary…
Added 11 mins ago
Electrical maintenance Technician, 12 hour Nights - Peachtree City, GA
Military Spouse Jobs & VetJobs
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Added 13 mins ago
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Senior Staff Applications Engineer
Elevate Semiconductor
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- $150,000 to $180,000 USD / year
Applications Engineering is a role that sits between those customers and our Design, Product and Quality engineers. We write the guides customers rely on, build the EVMs and software they…
Added 13 mins ago
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Senior Applications Engineer
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San Diego, CA
- $110,000 to $130,000 USD / year
Applications Engineering is a role that sits between those customers and our Design, Product and Quality engineers. We write the guides customers rely on, build the EVMs and software they…
Added 13 mins ago
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Applications Engineer
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San Diego, CA
- $85,000 to $100,000 USD / year
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Added 14 mins ago
Design Technician - Laser Engraving
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· Associate’s Degree in Electrical Engineering Technology, Mechanical Engineering Technology, Mechatronics, or equivalent technical experience.
Added 17 mins ago
Principal Engineer, Electrical
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Reporting to the Senior Director of Electrical Engineering, the Principal Design Engineer, Electrical serves as a technical authority for vehicle electrical/electronic architecture,…
Added 17 mins ago
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IT Architect
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- $70 to $80 USD / hour
Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related technical discipline, or equivalent practical experience.
Added 19 mins ago
Senior Mechanical Engineer - Marlborough
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Added 20 mins ago
Talent Acquisition Partner
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Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement.…
Added 26 mins ago
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Staff Client Support Engineer
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Remote, United States
- $120,000 to $140,000 USD / year
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Added 26 mins ago
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Sr. Model Governance Manager
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- $160,000 to $200,000 USD / year
…and aligned with established controls. Working closely with engineering, data science, risk, compliance, and product teams, you will help ensure model risks are clearly understood and…
Added 26 mins ago
Sr. Identity Engineer, Google Cloud and DevOps
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Develop operational runbooks, reusable technical patterns, and comprehensive documentation to support consistent platform management.
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Senior Production Support Engineer
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Remote, United States
- $90,000 to $110,000 USD / year
At least 7 years of experience in Production Support, Application Support, Technical Support Engineering, or a related field.
Added 26 mins ago
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Middleware Engineer – Software AG Stack
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- $48 to $52 USD / hour
…configuration, and production troubleshooting. You will also support automation, deployment processes, and infrastructure improvements to enhance operational efficiency and system…
Added 26 mins ago
Mechanical Engineer - PE (HVAC)
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…the opportunity to take ownership of projects from initial engineering calculations through construction documentation and administration. You will apply your technical expertise across a…
Added 26 mins ago
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Lead Technical Program Manager
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Remote, United States
- $116,000 to $125,000 USD / year
As Lead Technical Program Manager, you will drive the successful delivery of complex customer software implementations across Product, Design, Data, and Engineering teams.
Added 26 mins ago
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Lead Software Engineer
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- $80,000 to $100,000 USD / year
…cybersecurity and manage risk. This role combines hands-on software engineering with technical leadership, team mentorship, and project oversight. You will lead the development of primarily…
Added 26 mins ago
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Engineering Project Manager - Developer Services
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- $113,500 to $140,700 USD / year
This role offers the opportunity to lead renewable energy engineering projects that support the development of large-scale clean energy infrastructure. You will take ownership of project…
Added 26 mins ago
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Backend Software Engineer (Node.js) | LabArchives
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- $103,000 to $140,000 USD / year
…researchers and institutions worldwide. You will join a dedicated engineering team responsible for building and maintaining the backend systems powering Electronic Laboratory Notebook…
Added 35 mins ago
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Project Engineer
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Santa Barbara, CA
- $70,700 to $95,600 USD / year
We are looking for a motivated and detail-oriented Project Engineer to support the successful delivery of commercial construction projects from preconstruction through closeout. Working…

ADP

Manager, Conversational & Agentic AI

Allentown, PA, United States

$86,600 to $161,600 USD / year

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Job details

Pay: $86,600 to $161,600 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Manager, Digital Marketing - Conversational & Agentic AI

The opportunity

ADP is looking for a Manager, Digital Marketing - Conversational & Agentic AI to shape how prospective customers discover, evaluate and buy from ADP through AI-powered conversations, demos and emerging digital experiences on ADP.com. You will own the roadmap for these experiences, starting with our AI chatbot and AI SDR demo pilots. Your goal is to help buyers explore the right solutions and take the next step, while improving conversion, lead quality and qualified sales opportunities.

This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership and Sales Operations to create and prioritize the roadmap and serve as the single point of contact for roadmap prioritization. You will partner with Global Product Technology (GPT), which owns technical implementation and delivery. You will also help ADP.com prepare for a world in which AI agents participate in research, comparison and purchasing decisions.

What you will own

Own buyer journey strategy and the roadmap for conversational and agentic experiences on ADP.com. Maintain a transparent, prioritized backlog and issue tracker; define requirements, milestones, dependencies and success measures with partner teams.
Lead the evolution of the AI chatbot experience, including its placement, prompts, content, handoffs and qualification flows. Improve the buyer experience while reducing misrouted client and employee support inquiries.
Drive the AI SDR demo pilot and its next iterations, from the product walkthrough and question handling through lead capture, qualification, personalized nurture and routing to the appropriate sales team.
Identify and test additional experiences across the buyer journey, such as conversational lead or quote forms, appointment scheduling, guided product selection and support for digital purchase where appropriate.
Partner with Sales Operations to define qualification criteria, routing rules, CRM handoffs, seller feedback loops and follow up processes so that promising conversations turn into usable sales opportunities.
Translate marketing and buyer needs into clear briefs and requirements for GPT and other partners. Work with analytics, product, content, privacy and legal teams to coordinate launch readiness, quality assurance, escalation, issue resolution and continuous improvement.
Lead conversion optimization and experimentation using buyer research, funnel analysis and conversation review. Measure engagement, conversation quality, lead capture, lead quality, sales acceptance and downstream opportunities; share clear recommendations with leadership.
Track emerging agentic shopping behaviors and recommend how ADP.com should support them, including trusted product information, discoverable content and potential agent accessible capabilities, in partnership with the teams that own those systems.

What you bring

6+ years of experience in digital marketing, growth marketing, conversion rate optimization, digital experience, digital product management or marketing technology, with a record of improving buyer journeys and delivering measurable business results.
Experience owning a roadmap and driving work across product, engineering and commercial teams without relying on direct authority; strong judgment on prioritization, scope and tradeoffs.
Hands-on experience with digital lead generation, marketing automation, conversational experiences or self-service buying journeys; curiosity about AI and the ability to evaluate new capabilities with appropriate rigor.
Strong grasp of conversion funnels and experimentation, including how to connect interaction metrics to lead quality, sales outcomes and business impact.
Ability to write clear requirements, map complex journeys, coordinate testing and QA, and turn ambiguous ideas into decisions and shipped improvements.
Excellent communication and stakeholder management skills; comfortable working with technical partners, Sales Operations and senior marketing leaders.

Especially valuable

Experience with conversational AI, chatbots, AI assistants or AI SDR platforms, including Salesforce Agentforce or Spara, is valuable; prior experience with these specific platforms is not required. Other valuable experience includes B2B SaaS, payroll, HR technology or other considered purchases; CRM and marketing automation integrations; privacy and responsible AI review; and buyer research or usability testing.

How success will be measured

A prioritized roadmap that moves into production; measurable improvements in relevant buyer engagement and experience quality; more qualified leads and opportunities attributable to conversational journeys; reliable sales handoffs; and evidence based decisions about which emerging experiences ADP should scale.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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