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Added 2 mins ago
AI LLM SME Portfolio Intake Project Manager
Koniag Government Services
Arlington, VA
Koniag IT Systems, LLC is seeking is seeking an AI LLM SME Portfolio Intake Project Manager to support enterprise cybersecurity modernization and Zero Trust initiatives within a senior DoW…
Added 2 mins ago
Service Level/Capacity Manager
Koniag Government Services
Washington, DC
The Service Level & Capacity Manager operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice and works in close coordination with the Program Manager, Incident…
Added 3 mins ago
NPE Governance Study Lead Engineer (Study 2) (REMOTE)
Koniag Government Services
Washington, DC
…Order award. The Lead Engineer will coordinate closely with the Program Manager, Identity Architects, Licensing/Cost Analyst, and Government stakeholders to ensure all study outputs are…
Added 3 mins ago
VP, Asset Management Debt & Alternative Investments
Harbor Group Management Company
New York, NY · Richardson, TX
Harbor Group International (HGI) is a leading global private equity real estate investment manager, with $21 billion in assets under management. HGI's vertically integrated platform offers…
Added 9 mins ago
Technical Delivery Manager - Digital Engineering
CVS Shared Services Resources LLC
Remote, United States
…helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have…
Added 9 mins ago
Marketing Manager - Early Detection
Caris MPI, Inc.
Irving, TX · Tempe, AZ
The Marketing Manager, Early Detection will support the commercialization and growth of Caris Life Sciences’ emerging early cancer detection portfolio. Reporting to the Senior Director of…
Added 9 mins ago
Finance Manager, IM R&D Portfolio Decision & Analysis
J&J Family of Companies
Spring House, PA
J&J Innovative Medicine R&D, a member of Johnson & Johnson's Family of Companies, is recruiting for a Finance Manager, IM R&D Portfolio Decision & Analysis supporting the Portfolio Decision…
Added 10 mins ago
Lead java engineer with aws
TransUnion LLC
Crum Lynne, PA
Added 10 mins ago
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Manager, PX, GWE, North America Commercial Site Works
Pfizer
Collegeville, PA
- $99,200 to $165,400 USD / year
Based in Collegeville, Pennsylvania, the Manager, PX, GWE, North America Commercial Site Works is accountable for the long-term performance, reliability and investment strategy of assigned…
Added 10 mins ago
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Manager, Conversational & Agentic AI
ADP
Coraopolis, PA
- $86,600 to $161,600 USD / year
Manager, Digital Marketing - Conversational & Agentic AI
Added 11 mins ago
Senior Product Manager - Resident Journey
Morgan Properties
King of Prussia, PA
The Senior Product Manager owns the product strategy and roadmap for the technology that supports the resident journey at Morgan Properties. Reporting to the Head of Technology, this role…
Added 11 mins ago
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Manager, Conversational & Agentic AI
ADP
Allentown, PA
- $86,600 to $161,600 USD / year
Manager, Digital Marketing - Conversational & Agentic AI
Added 11 mins ago
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Commercial Technical Program Manager
Oracle
Harrisburg, PA
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.
Added 11 mins ago
Marketing Manager
Wolters Kluwer
Harrisburg, PA
…developing marketing forecasts, estimating costs, and/or managing program/project…
Added 12 mins ago
Sr Manager - Proj/Prog
Maximus
Harrisburg, PA
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 12 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Harrisburg, PA
…Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child…
Added 12 mins ago
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Senior Technical Program Manager
Akamai Technologies, Inc.
Harrisburg, PA
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 12 mins ago
TBO - CTO Functional Strategy Manager
GlaxoSmithKline LLC
Philadelphia, PA
The CTO Functional Strategy Manager develops and maintains the functional and operating model strategy for DPTF. The role takes GSK's strategy and its digital and technology priorities and…
Added 12 mins ago
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Paid Media Manager, Hybrid
EAB
Philadelphia, PA
- $70,000 to $80,000 USD / year
Hybrid is seeking an experienced, strategic, and results-driven Paid Media Manager to join our growing Digital team. This role is ideal for a paid media professional who enjoys balancing…
Added 13 mins ago
Senior Partner Sales Manager - OpenAI & xAI Partnerships
EPAM Systems
Newtown, PA · Philadelphia, PA · Conshohocken, PA
We’re looking for a Senior Partner Sales Manager to drive growth through our AI partner ecosystem, with a focus on OpenAI and xAI. You’ll combine an entrepreneurial sales mindset with…
Added 13 mins ago
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Operations - Process Manager - Sr
Eliassen Group
Harrisburg, PA
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 15 mins ago
Sr. CyberArk Implementation Engineer or Architect
Capgemini
Atlanta, GA, GA
We are seeking an experienced Senior CyberArk PAM Implementation Engineer to assess, optimize, and enhance our existing CyberArk Privileged Access Management environment. The ideal…
Added 17 mins ago
Lead Technical Product Manager
Nike
Beaverton, OR
- You will mentor and develop TPMs and senior engineers on delivery execution, stakeholder engagement, and program governance
Added 17 mins ago
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Senior Software Engineer - IMS TM/DB Application Programmer
Rocket Software
Jefferson City, MO
- $120,500 to $162,675 USD / year
We are seeking an accomplished Senior Software Engineer with deep expertise in IBM IMS Transaction Manager (TM) and Database (DB) application programming to drive the evolution of our IMS…
Added 25 mins ago
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VP / Executive Construction Project Manager
TEKsystems
Honolulu, HI
- $170,000 to $200,000 USD / year
Minimum 7 - 10 years experience as a Senior Project Manager with a major general contractor

ADP

Manager, Conversational & Agentic AI

Allentown, PA, United States

$86,600 to $161,600 USD / year

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Job details

Pay: $86,600 to $161,600 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Manager, Digital Marketing - Conversational & Agentic AI

The opportunity

ADP is looking for a Manager, Digital Marketing - Conversational & Agentic AI to shape how prospective customers discover, evaluate and buy from ADP through AI-powered conversations, demos and emerging digital experiences on ADP.com. You will own the roadmap for these experiences, starting with our AI chatbot and AI SDR demo pilots. Your goal is to help buyers explore the right solutions and take the next step, while improving conversion, lead quality and qualified sales opportunities.

This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership and Sales Operations to create and prioritize the roadmap and serve as the single point of contact for roadmap prioritization. You will partner with Global Product Technology (GPT), which owns technical implementation and delivery. You will also help ADP.com prepare for a world in which AI agents participate in research, comparison and purchasing decisions.

What you will own

Own buyer journey strategy and the roadmap for conversational and agentic experiences on ADP.com. Maintain a transparent, prioritized backlog and issue tracker; define requirements, milestones, dependencies and success measures with partner teams.
Lead the evolution of the AI chatbot experience, including its placement, prompts, content, handoffs and qualification flows. Improve the buyer experience while reducing misrouted client and employee support inquiries.
Drive the AI SDR demo pilot and its next iterations, from the product walkthrough and question handling through lead capture, qualification, personalized nurture and routing to the appropriate sales team.
Identify and test additional experiences across the buyer journey, such as conversational lead or quote forms, appointment scheduling, guided product selection and support for digital purchase where appropriate.
Partner with Sales Operations to define qualification criteria, routing rules, CRM handoffs, seller feedback loops and follow up processes so that promising conversations turn into usable sales opportunities.
Translate marketing and buyer needs into clear briefs and requirements for GPT and other partners. Work with analytics, product, content, privacy and legal teams to coordinate launch readiness, quality assurance, escalation, issue resolution and continuous improvement.
Lead conversion optimization and experimentation using buyer research, funnel analysis and conversation review. Measure engagement, conversation quality, lead capture, lead quality, sales acceptance and downstream opportunities; share clear recommendations with leadership.
Track emerging agentic shopping behaviors and recommend how ADP.com should support them, including trusted product information, discoverable content and potential agent accessible capabilities, in partnership with the teams that own those systems.

What you bring

6+ years of experience in digital marketing, growth marketing, conversion rate optimization, digital experience, digital product management or marketing technology, with a record of improving buyer journeys and delivering measurable business results.
Experience owning a roadmap and driving work across product, engineering and commercial teams without relying on direct authority; strong judgment on prioritization, scope and tradeoffs.
Hands-on experience with digital lead generation, marketing automation, conversational experiences or self-service buying journeys; curiosity about AI and the ability to evaluate new capabilities with appropriate rigor.
Strong grasp of conversion funnels and experimentation, including how to connect interaction metrics to lead quality, sales outcomes and business impact.
Ability to write clear requirements, map complex journeys, coordinate testing and QA, and turn ambiguous ideas into decisions and shipped improvements.
Excellent communication and stakeholder management skills; comfortable working with technical partners, Sales Operations and senior marketing leaders.

Especially valuable

Experience with conversational AI, chatbots, AI assistants or AI SDR platforms, including Salesforce Agentforce or Spara, is valuable; prior experience with these specific platforms is not required. Other valuable experience includes B2B SaaS, payroll, HR technology or other considered purchases; CRM and marketing automation integrations; privacy and responsible AI review; and buyer research or usability testing.

How success will be measured

A prioritized roadmap that moves into production; measurable improvements in relevant buyer engagement and experience quality; more qualified leads and opportunities attributable to conversational journeys; reliable sales handoffs; and evidence based decisions about which emerging experiences ADP should scale.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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