Jobs in the United States

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Added 5 mins ago
Senior Manager, Business Transformation
WK Kellogg
Battle Creek, MI
As our Senior Manager, Business Transformation, you will report to the Director of Business Transformation and partner with senior leaders to turn strategy into action, leading both…
Added 6 mins ago
Technical Writer (Remote)
GovCIO
Montpelier, VT
Bachelor's degree in business administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 5+ years of experience (or commensurate…
Added 6 mins ago
O
Commercial Technical Program Manager
Oracle
Montpelier, VT
- $126,200 to $264,100 USD / year
8+ years of experience in technical program management, commercial operations, cloud infrastructure, enterprise technology, strategic customer management, or a related field.
Added 6 mins ago
PATIENT SERVICES MANAGER
Compass Group, North America
Montpelier, VT
Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.
Added 6 mins ago
Platform Engineer - Remote
SitusAMC
Montpelier, VT
…delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure DevOps governance committee and helps mature platform standards,…
Added 7 mins ago
Manager Database Administrator - Remote US
SitusAMC
Montpelier, VT
The Database Administration team is responsible for the management of SitusAMC database technology and associated systems and processes. This role is an experienced senior leader who will…
Added 7 mins ago
Manager, Partnership Management
Pearson
Montpelier, VT
Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans,…
Added 7 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Montpelier, VT
…Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child…
Added 7 mins ago
Manager - IT Service Management
Maximus
Montpelier, VT
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 7 mins ago
C
Product Manager – Retirement Services
Cognizant
Montpelier, VT
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 7 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Montpelier, VT
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 8 mins ago
Program Manager
Enerpac Tool Group Corp
Milwaukee, WI
The Program Manager leads strategic business programs that improve operational performance, portfolio effectiveness, and enterprise value creation. This role partners with Product…
Added 8 mins ago
Managed Services - Senior - IT Product Consultant
EY
Dallas, TX · Boston, MA · Hoboken, NJ · New York, NY · Chicago, IL · Cincinnati, OH · Baltimore, MD · Cleveland, OH · Atlanta, GA
…managed services engagements. Acting as an IT Product and Project Manager, you will support in executing service delivery commitments, managing client-facing initiatives, and ensuring…
Added 18 mins ago
ZT
Quality Control Laboratory Technician, Support I
Zebra Technologies
Morris Plains, NJ
- $23 USD / hour
Monitor and report test status of various production runs to QC Manager, Manufacturing Manager, QC Supervisor, Technology, or Process Engineer.
Added 18 mins ago
Manager, Partnership Management
Pearson
Trenton, NJ
Working closely with Program Delivery, Product, Technology, Measurement, Operations, and Customer Support teams, the Manager translates organizational priorities into actionable plans,…
Added 21 mins ago
Outreach Manager
TRC Companies, Inc.
Portland, OR
TRC is seeking an Outreach Manager to own customer engagement efforts and market engagement with commercial property managers, facilities managers, and business owners. The Outreach Manager…
Added 22 mins ago
Assistant Nurse Manager - Med Tele
Kaiser Permanente
Sacramento, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant…
Added 22 mins ago
Assistant Nurse Manager, Intermediate Cardiac Surgical Unit
Kaiser Permanente
Los Angeles, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant…
Added 22 mins ago
Assistant Nurse Manager, Med Surg
Kaiser Permanente
San Diego, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant…
Added 22 mins ago
RH
Veterinary Technician Supervisor (Specialty) - Shreiber School of Veterinary Medicine of Rowan University
Rowan HR
Glassboro, NJ
- $78,000 to $88,000 USD / year
…background in leadership, to join our team and support clinical operations and management of Specialty Technicians and Assistants within our small animal teaching hospital located 1.5 miles…
Added 22 mins ago
WS
(USA) Senior Manager, Automation Reliability Engineering
Wal-Mart Stores East, LP
United States
- $90,000 to $180,000 USD / year
Role summary: The Senior Manager, Automation Reliability Engineering, provides advanced controls expertise and drives process optimization across Walmart’s automated supply chain network.…
Added 34 mins ago
Director, AI Product Delivery Owner
Vertex Pharmaceuticals Inc (US)
Boston, MA
Establish decision rights and operating rhythms across business, product, technology, governance, and operations stakeholders.
Added 40 mins ago
R&D Engineer 4 (Welding Engineer)
Los Alamos National Laboratory
Los Alamos, NM
…testing, analysis, verification, and validation of engineering and technology solutions in support of manufacturing operation initiatives. Develops a technical approach, using judgment…
Added 41 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Santa Fe, NM
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 43 mins ago
CO
Public Works Director
City of Kilgore
Kilgore, TX
- $114,664 to $159,768 USD / year
…guidance in operational strategies and priorities; coordinates PWD operations within the City, and assures program objectives and standards meet City…

ADP

Manager, Conversational & Agentic AI

Roseland, NJ, United States

$86,600 to $161,600 USD / year

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Job details

Pay: $86,600 to $161,600 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Manager, Digital Marketing - Conversational & Agentic AI

The opportunity

ADP is looking for a Manager, Digital Marketing - Conversational & Agentic AI to shape how prospective customers discover, evaluate and buy from ADP through AI-powered conversations, demos and emerging digital experiences on ADP.com. You will own the roadmap for these experiences, starting with our AI chatbot and AI SDR demo pilots. Your goal is to help buyers explore the right solutions and take the next step, while improving conversion, lead quality and qualified sales opportunities.

This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership and Sales Operations to create and prioritize the roadmap and serve as the single point of contact for roadmap prioritization. You will partner with Global Product Technology (GPT), which owns technical implementation and delivery. You will also help ADP.com prepare for a world in which AI agents participate in research, comparison and purchasing decisions.

What you will own

Own buyer journey strategy and the roadmap for conversational and agentic experiences on ADP.com. Maintain a transparent, prioritized backlog and issue tracker; define requirements, milestones, dependencies and success measures with partner teams.
Lead the evolution of the AI chatbot experience, including its placement, prompts, content, handoffs and qualification flows. Improve the buyer experience while reducing misrouted client and employee support inquiries.
Drive the AI SDR demo pilot and its next iterations, from the product walkthrough and question handling through lead capture, qualification, personalized nurture and routing to the appropriate sales team.
Identify and test additional experiences across the buyer journey, such as conversational lead or quote forms, appointment scheduling, guided product selection and support for digital purchase where appropriate.
Partner with Sales Operations to define qualification criteria, routing rules, CRM handoffs, seller feedback loops and follow up processes so that promising conversations turn into usable sales opportunities.
Translate marketing and buyer needs into clear briefs and requirements for GPT and other partners. Work with analytics, product, content, privacy and legal teams to coordinate launch readiness, quality assurance, escalation, issue resolution and continuous improvement.
Lead conversion optimization and experimentation using buyer research, funnel analysis and conversation review. Measure engagement, conversation quality, lead capture, lead quality, sales acceptance and downstream opportunities; share clear recommendations with leadership.
Track emerging agentic shopping behaviors and recommend how ADP.com should support them, including trusted product information, discoverable content and potential agent accessible capabilities, in partnership with the teams that own those systems.

What you bring

6+ years of experience in digital marketing, growth marketing, conversion rate optimization, digital experience, digital product management or marketing technology, with a record of improving buyer journeys and delivering measurable business results.
Experience owning a roadmap and driving work across product, engineering and commercial teams without relying on direct authority; strong judgment on prioritization, scope and tradeoffs.
Hands-on experience with digital lead generation, marketing automation, conversational experiences or self-service buying journeys; curiosity about AI and the ability to evaluate new capabilities with appropriate rigor.
Strong grasp of conversion funnels and experimentation, including how to connect interaction metrics to lead quality, sales outcomes and business impact.
Ability to write clear requirements, map complex journeys, coordinate testing and QA, and turn ambiguous ideas into decisions and shipped improvements.
Excellent communication and stakeholder management skills; comfortable working with technical partners, Sales Operations and senior marketing leaders.

Especially valuable

Experience with conversational AI, chatbots, AI assistants or AI SDR platforms, including Salesforce Agentforce or Spara, is valuable; prior experience with these specific platforms is not required. Other valuable experience includes B2B SaaS, payroll, HR technology or other considered purchases; CRM and marketing automation integrations; privacy and responsible AI review; and buyer research or usability testing.

How success will be measured

A prioritized roadmap that moves into production; measurable improvements in relevant buyer engagement and experience quality; more qualified leads and opportunities attributable to conversational journeys; reliable sales handoffs; and evidence based decisions about which emerging experiences ADP should scale.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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