Jobs in the United States

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Added 1 min ago
Project Manager, Design and Construction
Breaking Ground
New York, NY
Reporting to the Senior Vice President of Housing Development, the Project Manager, Design and Construction is part of the Housing Development team guiding Breaking Ground’s portfolio of…
Added 1 min ago
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Scientist/Geoscientist
AECOM
Anchorage, AK
- $83,000 to $120,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 1 min ago
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Senior NEPA Compliance Project Manager
AECOM
Anchorage, AK
- $120,000 to $160,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 1 min ago
Manager, Social Media & Audience Growth
Simon & Schuster
New York, NY
Simon & Schuster is seeking a Manager, Social Media & Audience Growth to help grow our audiences by creating compelling social-first content, identifying emerging platform opportunities,…
Added 1 min ago
Manager / Senior Manager, Data Products & Programs
Simon & Schuster
New York, NY
…everyday work and enable faster, better-informed decisions. The Manager or Senior Manager, Data Products & Programs will lead a portfolio of data- and AI-enabled software initiatives from…
Added 1 min ago
General Sales Manager
Stanley Martin Homes, LLC
Greenville, SC
A day in the life of a General Sales Manager (GSM).
Added 1 min ago
Assistant Neighborhood Sales Manager
Stanley Martin Homes, LLC
Greensboro, NC
A day in the life of an Assistant Neighborhood Sales Manager
Added 1 min ago
Assistant Neighborhood Sales Manager - Wesley Chapel, FL
Stanley Martin Homes, LLC
Wesley Chapel, FL
A day in the life of an Assistant Neighborhood Sales Manager
Added 1 min ago
Neighborhood Sales Manager
Stanley Martin Homes, LLC
Greenbelt, MD
A day in the life of a Neighborhood Sales Manager (NSM)
Added 1 min ago
Total Rewards Manager
Stanley Martin Homes, LLC
Reston, VA
The Total Rewards Manager will lead the development, implementation, and management of comprehensive total rewards programs, including both compensation and benefits to attract, retain, and…
Added 1 min ago
Assistant Neighborhood Sales Manager
Stanley Martin Homes, LLC
Atlanta, GA · GA
A day in the life of an Assistant Neighborhood Sales Manager (ANSM).
Added 1 min ago
Assistant Neighborhood Sales Manager
Stanley Martin Homes, LLC
SC · Elgin, SC
A day in the life of an Assistant Neighborhood Sales Manager (ANSM).
Added 1 min ago
Assistant Neighborhood Sales Manager
Stanley Martin Homes, LLC
Florence, SC · Columbia, SC
A day in the life of an Assistant Neighborhood Sales Manager (ANSM).
Added 1 min ago
Instructional Designer
Stanley Martin Homes, LLC
Reston, VA
Design accessible learning solutions using adult learning principles and the ADDIE model that strengthen engagement, retention, application, and performance
Added 1 min ago
Assistant Neighborhood Sales Manager - Polk County
Stanley Martin Homes, LLC
Haines City, FL · Davenport, FL
A day in the life of an Assistant Neighborhood Sales Manager
Added 1 min ago
Business Technology Specialist
Stanley Martin Homes, LLC
Reston, VA
…administration. The position partners with the Business Technology Manager, corporate functional teams, and division team members to support day-to-day operations, process improvements,…
Added 1 min ago
Assistant Neighborhood Sales Manager
Stanley Martin Homes, LLC
Beaufort, SC
A day in the life of an Assistant Neighborhood Sales Manager.
Added 1 min ago
Assistant Neighborhood Sales Manager
Stanley Martin Homes, LLC
Suffolk, VA · Chesapeake, VA · Smithfield, VA
A day in the life of an Assistant Neighborhood Sales Manager
Added 1 min ago
Neighborhood Sales Manager - Anderson County
Stanley Martin Homes, LLC
SC
A day in the life of a Neighborhood Sales Manager (NSM).
Added 1 min ago
Assistant Neighborhood Sales Manager - Anderson County
Stanley Martin Homes, LLC
SC
A day in the life of an Assistant Neighborhood Sales Manager.
Added 1 min ago
Neighborhood Sales Manager - Spartanburg County
Stanley Martin Homes, LLC
SC · Spartanburg, SC
A day in the life of a Neighborhood Sales Manager (NSM).
Added 1 min ago
Assistant Neighborhood Sales Manager - Spartanburg County
Stanley Martin Homes, LLC
SC · Spartanburg, SC
A day in the life of an Assistant Neighborhood Sales Manager
Added 1 min ago
Assistant Neighborhood Sales Manager - Greenville County
Stanley Martin Homes, LLC
SC
A day in the life of an Assistant Neighborhood Sales Manager (ANSM).
Added 1 min ago
Neighborhood Sales Manager - Greenville County
Stanley Martin Homes, LLC
SC
A day in the life of a Neighborhood Sales Manager (NSM).
Added 1 min ago
Neighborhood Sales Manager
Stanley Martin Homes, LLC
Glen Allen, VA · Charlottesville, VA
A day in the life of a Neighborhood Sales Manager (NSM)

ADP

Manager, Conversational & Agentic AI

Roseland, NJ, United States

$86,600 to $161,600 USD / year

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Job details

Pay: $86,600 to $161,600 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Manager, Digital Marketing - Conversational & Agentic AI

The opportunity

ADP is looking for a Manager, Digital Marketing - Conversational & Agentic AI to shape how prospective customers discover, evaluate and buy from ADP through AI-powered conversations, demos and emerging digital experiences on ADP.com. You will own the roadmap for these experiences, starting with our AI chatbot and AI SDR demo pilots. Your goal is to help buyers explore the right solutions and take the next step, while improving conversion, lead quality and qualified sales opportunities.

This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership and Sales Operations to create and prioritize the roadmap and serve as the single point of contact for roadmap prioritization. You will partner with Global Product Technology (GPT), which owns technical implementation and delivery. You will also help ADP.com prepare for a world in which AI agents participate in research, comparison and purchasing decisions.

What you will own

Own buyer journey strategy and the roadmap for conversational and agentic experiences on ADP.com. Maintain a transparent, prioritized backlog and issue tracker; define requirements, milestones, dependencies and success measures with partner teams.
Lead the evolution of the AI chatbot experience, including its placement, prompts, content, handoffs and qualification flows. Improve the buyer experience while reducing misrouted client and employee support inquiries.
Drive the AI SDR demo pilot and its next iterations, from the product walkthrough and question handling through lead capture, qualification, personalized nurture and routing to the appropriate sales team.
Identify and test additional experiences across the buyer journey, such as conversational lead or quote forms, appointment scheduling, guided product selection and support for digital purchase where appropriate.
Partner with Sales Operations to define qualification criteria, routing rules, CRM handoffs, seller feedback loops and follow up processes so that promising conversations turn into usable sales opportunities.
Translate marketing and buyer needs into clear briefs and requirements for GPT and other partners. Work with analytics, product, content, privacy and legal teams to coordinate launch readiness, quality assurance, escalation, issue resolution and continuous improvement.
Lead conversion optimization and experimentation using buyer research, funnel analysis and conversation review. Measure engagement, conversation quality, lead capture, lead quality, sales acceptance and downstream opportunities; share clear recommendations with leadership.
Track emerging agentic shopping behaviors and recommend how ADP.com should support them, including trusted product information, discoverable content and potential agent accessible capabilities, in partnership with the teams that own those systems.

What you bring

6+ years of experience in digital marketing, growth marketing, conversion rate optimization, digital experience, digital product management or marketing technology, with a record of improving buyer journeys and delivering measurable business results.
Experience owning a roadmap and driving work across product, engineering and commercial teams without relying on direct authority; strong judgment on prioritization, scope and tradeoffs.
Hands-on experience with digital lead generation, marketing automation, conversational experiences or self-service buying journeys; curiosity about AI and the ability to evaluate new capabilities with appropriate rigor.
Strong grasp of conversion funnels and experimentation, including how to connect interaction metrics to lead quality, sales outcomes and business impact.
Ability to write clear requirements, map complex journeys, coordinate testing and QA, and turn ambiguous ideas into decisions and shipped improvements.
Excellent communication and stakeholder management skills; comfortable working with technical partners, Sales Operations and senior marketing leaders.

Especially valuable

Experience with conversational AI, chatbots, AI assistants or AI SDR platforms, including Salesforce Agentforce or Spara, is valuable; prior experience with these specific platforms is not required. Other valuable experience includes B2B SaaS, payroll, HR technology or other considered purchases; CRM and marketing automation integrations; privacy and responsible AI review; and buyer research or usability testing.

How success will be measured

A prioritized roadmap that moves into production; measurable improvements in relevant buyer engagement and experience quality; more qualified leads and opportunities attributable to conversational journeys; reliable sales handoffs; and evidence based decisions about which emerging experiences ADP should scale.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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