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Partner Services Senior Program Manager
Okta
San Francisco, CA
Demonstrated ability to lead complex, cross-functional program launches on tight timelines, aligning stakeholders across Partnerships, Professional Services, Customer Success, Enablement,…
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Category Manager, Technology Sourcing
Okta
Bellevue, WA · San Francisco, CA
Okta's Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Procurement/Category Manager (Technology Sourcing) to join our energetic Strategic Sourcing team to…
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Category Manager, Technology Sourcing
Okta
San Francisco, CA
Okta's Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Procurement/Category Manager (Technology Sourcing) to join our energetic Strategic Sourcing team to…
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Chief Development Officer
Monterey Bay Aquarium
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…corporate supporters while leveraging its robust membership program, consisting of 72,000 households, as a gateway to long-term philanthropic engagement. Working alongside Dr. Gray and the…
Added 1 min ago
T
AI Project Manager/Business Analyst (Copilot)
TEKsystems
Baltimore, MD
- $60 to $70 USD / hour
…preferred.DescriptionWe are seeking an experienced Senior Project Manager / Business Analyst to lead and coordinate strategic Microsoft AI and Copilot initiatives. This individual will…
Added 1 min ago
T
Service Desk Analyst
TEKsystems
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- $25 to $30 USD / hour
…Service Desk Analyst is expected to independently manage more complex support issues, take ownership through resolution, recognize recurring issues, contribute to knowledge documentation,…
Added 2 mins ago
Senior Manager, Retirement Programs
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Added 3 mins ago
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Sales Account Manager
Taylor Print & Visual Impressions Inc.
North Mankato, MN
- $70,000 to $90,000 USD / year
We are seeking a consultative, highly organized Sales Account Manager for Program Sales to join our team. You will serve as the primary bridge between our major contract program clients and…
Added 4 mins ago
LS
STEM Engager
Liberty Science Center
Jersey City, NJ
- $21.5 USD / hour
The STEM Engager reports to the Manager of Public Programs.
Added 5 mins ago
Relationship Banker II - Winter Haven Branch
Regions
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Refers customers to an internal team of experts when complex financial goals and needs are recognized
Added 5 mins ago
Relationship Banker I - Olive Branch Branch
Regions
Olive Branch, MS
Refers customers to an internal team of experts when more complex financial goals and needs are recognized
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Relationship Banker I - Ensley Branch - Pensacola FL
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Refers customers to an internal team of experts when more complex financial goals and needs are recognized
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Relationship Banker II - Cedar Falls
Regions
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Refers customers to an internal team of experts when complex financial goals and needs are recognized
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EH
Registered Dietitian
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- $31.5 to $41 USD / hour
…injury, spinal cord injury, orthopedic conditions, and other complex medical needs requiring intensive therapy. With an interdisciplinary care model and a strong focus on individualized…
Added 5 mins ago
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Registered Nurse Manager
Ernest Health
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- $47 to $56 USD / hour
Nurse Manager - Full Time - Englewood, Colorado
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Information Security Manager
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The Information Security Manager will help strengthen information security across Philips’ Integrated Supply Chain manufacturing sites, distribution centers and warehouses in the US.
Added 6 mins ago
Field Territory Manager - Las Vegas
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…products and services, including a portfolio of moderately complex accounts, within an assigned territory. This role is at the forefront of building premium growth through relationships…
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Executive Assistant
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…administrative duties often of a confidential, diversified, and complex nature. Serves as management delegate for email inbox and systems. Initiative and judgment are required in the…
Added 6 mins ago
Senior SBA Eligibility Coordinator
Fifth Third Bank, National Association
United States
Sr. SBA Eligibility Coordinator is responsible for coordinating the approval and closing of larger, more complex SBA and other government guaranteed loans, including SBA 7a, Express, & 504…
Added 6 mins ago
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Manager - Infrastructure Consulting & Advisory
Librium Group
Washington, DC
- $150,000 to $180,000 USD / year
Librium Group is seeking a motivated and analytically strong Manager to support federal, state, and municipal clients with complex infrastructure and energy programs. This role is ideal for…
Added 6 mins ago
Engineering Manager with Cathodic Protection
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Corrpro Companies is looking for an Engineering Manager for our Cathodic Protection Engineering Team. Corrpro is a corrosion engineering, cathodic protection, and corrosion monitoring…
Added 6 mins ago
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Senior Associate - Infrastructure Consulting & Advisory
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- $120,000 to $150,000 USD / year
…Associate to support federal, state, and municipal clients with complex infrastructure and energy programs. This role is ideal for a mid-career professional with exposure to public private…
Added 7 mins ago
Senior Manager, Provider Contract Negotiations (Georgia)
CVS Health
Remote, United States
Negotiates, executes, and conducts 'strategic' high-level review and analysis of contracts with larger and more complex group/system providers while ensuring contracts align with company…
Added 7 mins ago
Facility Project Manager
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Meta is seeking a data center Facility Project Manager to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet…
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Sr. Director Indirect Strategic Sourcing
MiniMed
Virtual, GA
Demonstrated success driving organizational change in complex, global, matrixed environments.

ADP

Manager, Conversational & Agentic AI

Alpharetta, GA, United States

$86,600 to $161,600 USD / year

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Job details

Pay: $86,600 to $161,600 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Manager, Digital Marketing - Conversational & Agentic AI

The opportunity

ADP is looking for a Manager, Digital Marketing - Conversational & Agentic AI to shape how prospective customers discover, evaluate and buy from ADP through AI-powered conversations, demos and emerging digital experiences on ADP.com. You will own the roadmap for these experiences, starting with our AI chatbot and AI SDR demo pilots. Your goal is to help buyers explore the right solutions and take the next step, while improving conversion, lead quality and qualified sales opportunities.

This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership and Sales Operations to create and prioritize the roadmap and serve as the single point of contact for roadmap prioritization. You will partner with Global Product Technology (GPT), which owns technical implementation and delivery. You will also help ADP.com prepare for a world in which AI agents participate in research, comparison and purchasing decisions.

What you will own

Own buyer journey strategy and the roadmap for conversational and agentic experiences on ADP.com. Maintain a transparent, prioritized backlog and issue tracker; define requirements, milestones, dependencies and success measures with partner teams.
Lead the evolution of the AI chatbot experience, including its placement, prompts, content, handoffs and qualification flows. Improve the buyer experience while reducing misrouted client and employee support inquiries.
Drive the AI SDR demo pilot and its next iterations, from the product walkthrough and question handling through lead capture, qualification, personalized nurture and routing to the appropriate sales team.
Identify and test additional experiences across the buyer journey, such as conversational lead or quote forms, appointment scheduling, guided product selection and support for digital purchase where appropriate.
Partner with Sales Operations to define qualification criteria, routing rules, CRM handoffs, seller feedback loops and follow up processes so that promising conversations turn into usable sales opportunities.
Translate marketing and buyer needs into clear briefs and requirements for GPT and other partners. Work with analytics, product, content, privacy and legal teams to coordinate launch readiness, quality assurance, escalation, issue resolution and continuous improvement.
Lead conversion optimization and experimentation using buyer research, funnel analysis and conversation review. Measure engagement, conversation quality, lead capture, lead quality, sales acceptance and downstream opportunities; share clear recommendations with leadership.
Track emerging agentic shopping behaviors and recommend how ADP.com should support them, including trusted product information, discoverable content and potential agent accessible capabilities, in partnership with the teams that own those systems.

What you bring

6+ years of experience in digital marketing, growth marketing, conversion rate optimization, digital experience, digital product management or marketing technology, with a record of improving buyer journeys and delivering measurable business results.
Experience owning a roadmap and driving work across product, engineering and commercial teams without relying on direct authority; strong judgment on prioritization, scope and tradeoffs.
Hands-on experience with digital lead generation, marketing automation, conversational experiences or self-service buying journeys; curiosity about AI and the ability to evaluate new capabilities with appropriate rigor.
Strong grasp of conversion funnels and experimentation, including how to connect interaction metrics to lead quality, sales outcomes and business impact.
Ability to write clear requirements, map complex journeys, coordinate testing and QA, and turn ambiguous ideas into decisions and shipped improvements.
Excellent communication and stakeholder management skills; comfortable working with technical partners, Sales Operations and senior marketing leaders.

Especially valuable

Experience with conversational AI, chatbots, AI assistants or AI SDR platforms, including Salesforce Agentforce or Spara, is valuable; prior experience with these specific platforms is not required. Other valuable experience includes B2B SaaS, payroll, HR technology or other considered purchases; CRM and marketing automation integrations; privacy and responsible AI review; and buyer research or usability testing.

How success will be measured

A prioritized roadmap that moves into production; measurable improvements in relevant buyer engagement and experience quality; more qualified leads and opportunities attributable to conversational journeys; reliable sales handoffs; and evidence based decisions about which emerging experiences ADP should scale.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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