Jobs in the United States

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Community Services Representative (District 2)
City of Wichita
Wichita, KS
- $50,778 to $90,287 USD / year
…Services Representative (CSR) for District 2. Based in the City Manager’s Office, this position connects residents, neighborhoods, and community organizations with City services and…
Added 2 mins ago
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Regional Sales Manager, AD Systems & Unicel Architectural - Greater Boston, MA or Greater New York, NY
Allegion
South Boston, MA
- $85,000 to $120,000 USD / year
Regional Sales Manager, AD Systems & Unicel Architectural – Greater Boston, MA or Greater New York, NY
Added 3 mins ago
Marketing Program Manager (Events)
Insight Global
Boxborough, MA
Insight Global is looking for an Event Content Program Manager for one of our large enterprise technology clients. This person will manage the content and communications that support…
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Registered Nurse - Interventional Radiology
Veterans Affairs, Veterans Health Administration
West Roxbury, MA
Added 3 mins ago
Project Controller 4 (Program Cost Control Analyst 4) - 31035
Huntington Ingalls Industries
Pocasset, MA
HII Unmanned Systems is seeking a Project Controller with Earned Value Management System (EVMS) experience to support the planning, execution, and financial performance of complex…
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Digital Solutions Delivery Manager
Saint-Gobain
NORTHBORO, MA
- $102,000 to $158,000 USD / year
The Digital Solutions Delivery Manager will lead the delivery of digital applications and technical implementations within the R&D organization and CertainTeed Business Units turning…
Added 3 mins ago
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Receptionist
Hub International
East Longmeadow, MA
- $19.54 to $23 USD / hour
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
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Office Manager
Tyson & Mendes LLP
Seattle, WA
- $85,000 to $100,000 USD / year
Tyson & Mendes, a nationally recognized insurance defense litigation firm, is seeking an experienced, proactive Office Manager to join our Seattle team!
Added 3 mins ago
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Diagnostic Success Partner-New England
Antech Diagnostics
Remote, United States
- $64,000 to $79,000 USD / year
…lab products). This position is poised to provide excellent support to Antech’s current customers and will be aligned with an assigned region. The DSP is responsible for identifying…
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Litigation Paralegal (Complex Trial)
Tyson & Mendes LLP
San Diego, CA
- $35 to $48 USD / hour
…experienced and detail-oriented Complex Trial Paralegal to support our attorneys in multi-party civil litigation, catastrophic personal injury, and construction defect matters. If you…
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Hood Cleaning Technician
Impact Fire
MA
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Fire Sprinkler Assistant Project Manager
Impact Fire
MA · Southborough, MA
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Added 3 mins ago
Rooming Team Nurse Middleboro Primary Care
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Senior Contract Procurement Specialist
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MA · Southborough, MA
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Per Diem Urgent Care RN
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Graduate from an accredited Nursing Program required.
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Rehabilitation Manager
Erickson Living
Hingham, MA
…recognized Erickson Senior Living community , as our Rehabilitation Manager! This is an exciting opportunity to lead an experienced, tenured team of Physical, Occupational, and Speech…
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Director, Internal Audit
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Raynham, MA
…strengthen internal controls, enhance risk management practices, and support the organization’s transformation as DePuy Synthes prepares to operate as a standalone company. The role offers…
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Clinical Regulatory Compliance Manager
Dana-Farber Cancer Institute
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The Regulatory Compliance Manager at Dana-Farber is responsible for coordinating and leading regulatory compliance activities across all sites. This role is crucial in managing…
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GMP Cleaned, Full Time 2nd Shift
C&W Services
Mansfield, MA
- $25.7 USD / hour
- Full-time
…performed in office areas, cafeterias, restrooms, and other support spaces throughout the…
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Manager, Nursing Operations
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Charlestown, MA
The Manager, Nursing Operations is a member of BILH’s System Nursing Team that provides advisory and project management support to high-priority initiatives across both clinical and…
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Specialty Pharmacy Liaison
Beth Israel Lahey Health
Westwood, MA
Serves as the direct patient and provider contact for pharmacy benefit information, clinical and program information.
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Team Nurse Quincy Square Family Medicine
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Quincy, MA
Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse RN position is responsible for performing the duties of a RN in an outpatient primary care or…
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Senior Financial Analyst, Commercial Finance Global Consolidation
J&J Family of Companies
Danvers, MA
We are looking for a highly motivated individual to support the Heart Recovery Commercial Finance team. He/She will have exposure to senior leaders across the organization, supporting them…
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Finance Manager Global Franchise FP&A
J&J Family of Companies
Danvers, MA
Johnson & Johnson is currently seeking a Finance Manager Global Franchise FP&A to join our Heart Recovery business located in Danvers, Massachusetts.
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General Manager 4 - Food
Sodexo
SOMERVILLE, MA
- $89,250 to $115,500 USD / year
Sodexo Corporate Services is seeking a dynamic General Manager 4 to lead our premier account in Somerville, MA. As the senior leader on-site, you'll drive operations, build client…

ADP

Manager, Conversational & Agentic AI

Tucson, AZ, United States

$86,600 to $161,600 USD / year

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Job details

Pay: $86,600 to $161,600 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Manager, Digital Marketing - Conversational & Agentic AI

The opportunity

ADP is looking for a Manager, Digital Marketing - Conversational & Agentic AI to shape how prospective customers discover, evaluate and buy from ADP through AI-powered conversations, demos and emerging digital experiences on ADP.com. You will own the roadmap for these experiences, starting with our AI chatbot and AI SDR demo pilots. Your goal is to help buyers explore the right solutions and take the next step, while improving conversion, lead quality and qualified sales opportunities.

This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership and Sales Operations to create and prioritize the roadmap and serve as the single point of contact for roadmap prioritization. You will partner with Global Product Technology (GPT), which owns technical implementation and delivery. You will also help ADP.com prepare for a world in which AI agents participate in research, comparison and purchasing decisions.

What you will own

Own buyer journey strategy and the roadmap for conversational and agentic experiences on ADP.com. Maintain a transparent, prioritized backlog and issue tracker; define requirements, milestones, dependencies and success measures with partner teams.
Lead the evolution of the AI chatbot experience, including its placement, prompts, content, handoffs and qualification flows. Improve the buyer experience while reducing misrouted client and employee support inquiries.
Drive the AI SDR demo pilot and its next iterations, from the product walkthrough and question handling through lead capture, qualification, personalized nurture and routing to the appropriate sales team.
Identify and test additional experiences across the buyer journey, such as conversational lead or quote forms, appointment scheduling, guided product selection and support for digital purchase where appropriate.
Partner with Sales Operations to define qualification criteria, routing rules, CRM handoffs, seller feedback loops and follow up processes so that promising conversations turn into usable sales opportunities.
Translate marketing and buyer needs into clear briefs and requirements for GPT and other partners. Work with analytics, product, content, privacy and legal teams to coordinate launch readiness, quality assurance, escalation, issue resolution and continuous improvement.
Lead conversion optimization and experimentation using buyer research, funnel analysis and conversation review. Measure engagement, conversation quality, lead capture, lead quality, sales acceptance and downstream opportunities; share clear recommendations with leadership.
Track emerging agentic shopping behaviors and recommend how ADP.com should support them, including trusted product information, discoverable content and potential agent accessible capabilities, in partnership with the teams that own those systems.

What you bring

6+ years of experience in digital marketing, growth marketing, conversion rate optimization, digital experience, digital product management or marketing technology, with a record of improving buyer journeys and delivering measurable business results.
Experience owning a roadmap and driving work across product, engineering and commercial teams without relying on direct authority; strong judgment on prioritization, scope and tradeoffs.
Hands-on experience with digital lead generation, marketing automation, conversational experiences or self-service buying journeys; curiosity about AI and the ability to evaluate new capabilities with appropriate rigor.
Strong grasp of conversion funnels and experimentation, including how to connect interaction metrics to lead quality, sales outcomes and business impact.
Ability to write clear requirements, map complex journeys, coordinate testing and QA, and turn ambiguous ideas into decisions and shipped improvements.
Excellent communication and stakeholder management skills; comfortable working with technical partners, Sales Operations and senior marketing leaders.

Especially valuable

Experience with conversational AI, chatbots, AI assistants or AI SDR platforms, including Salesforce Agentforce or Spara, is valuable; prior experience with these specific platforms is not required. Other valuable experience includes B2B SaaS, payroll, HR technology or other considered purchases; CRM and marketing automation integrations; privacy and responsible AI review; and buyer research or usability testing.

How success will be measured

A prioritized roadmap that moves into production; measurable improvements in relevant buyer engagement and experience quality; more qualified leads and opportunities attributable to conversational journeys; reliable sales handoffs; and evidence based decisions about which emerging experiences ADP should scale.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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More about this job

Skills

ADP
Digital marketing
Chatbot
Sales
Leadership
Prioritization
Research
Procurement
Scheduling
Lead generation
Communication skills
Stakeholder management
Salesforce
Payroll
Regulatory compliance

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