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Technical Program Manager, Knowledge Systems
Coinbase
Des Moines, IA
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
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Manager Strategic Risk Adjustment Programs
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Des Moines, IA
…incentive model design; governance and decision rights; process engineering, and metrics design. The incumbent works closely with senior/executive leadership, Physicians and technical staff…
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Entegral Data Analyst Sr.
Enterprise Mobility
Des Moines, IA
- $101,500 to $124,400 USD / year
Collaborate with product and engineering teams to optimize data structures and standards for data ingestion
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Delivery Manager, Healthcare Payer
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Des Moines, IA
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
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Construction Manager, Retail
Meta
Des Moines, IA
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
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Program Manager, EBMS
CBRE
Des Moines, IA
- $105,000 to $115,000 USD / year
…(EBMS) to support our client’s Global Realty Building Design &Engineering. The candidate will be responsible for managing several workstreamsto improve BMS Delivery and align with our…
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Manager, GQO – Business Process Continuous Improvement
Otsuka America Pharmaceutical Inc.
Des Moines, IA
The Manager, GQO – Business Process Continuous Improvement is an important member of Global Quality Operations. This role will play a pivotal role in driving operational excellence through…
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Principal Technical Product Manager, Data & Platform
GE Aerospace
Des Moines, IA
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
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AI Operations Administrator - Gravitee - Remote US
SitusAMC
Des Moines, IA
The AI Operations Administrator is a member of the IT Engineering & Operations function, responsible for the administration, configuration, and day-to-day operation of SitusAMC’s enterprise…
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Data Center Facility Operations Area Director
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Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
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Chemical Development, Senior Scientist I
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…multistep chemical synthesis and product isolation/purification operations in the laboratory, independently or as part of an integrated team. Chemist utilizes modern analytical tools to…
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Product Manager, Team Digital Products
Eliassen Group
Des Moines, IA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 2 mins ago
Operations Performance Specialist or Lead, Financial Lines
Zurich Insurance Company Ltd.
New York, NY
We are currently seeking an Operations Performance Specialist or Lead to join the Financial Lines Team. This role will report to the Financial Lines Operations Leader and will be based out…
Added 3 mins ago
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Service Account Manager
GPAC
Santa Barbara, CA
- $95,000 to $120,000 USD / year
This Mechanical Account Manager position will be responsible to develop, estimate, sell HVAC Service Projects and Maintenence. This is a role that heavily focuses on building relationships…
Added 11 mins ago
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Solution Architect
Banner Health
Remote, United States
- $51.13 to $85.21 USD / hour
…issues within an AWS environment. You will collaborate with engineering and business teams to design, build, and optimize enterprise data solutions, providing architectural guidance…
Added 11 mins ago
HFC Engineer I
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Added 12 mins ago
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Construction Quality Manager
ManpowerGroup
Goodyear, AZ
- $62.27 to $67.09 USD / hour
…mission-critical construction projects, is seeking a Construction Quality Manager to join their team. As a Construction Quality Manager, you will be part of the Data Center Development…
Added 12 mins ago
Infrastructure Engineering Manager (Mainframe Database)
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking an Infrastructure Engineering Manager (Mainframe Database) to lead teams responsible for Db2 and IMS database engineering, infrastructure, administration, and…
Added 12 mins ago
Systems Operations Manager - Platform Front Line
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CHANDLER, AZ
Wells Fargo is seeking a Systems Operations Manager to lead a Platform Front Line team responsible for the support and delivery of File Transmission technology services.
Added 12 mins ago
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Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is…
Added 12 mins ago
Boiler Service Development Manager
EMCOR Group
Phoenix, AZ
…turnkey in-house capabilities with design assistance, as well as engineering applications and automated control…
Added 13 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Phoenix, AZ
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 15 mins ago
Associate Manager, Integration and Test Engineering 1
L3Harris Technologies
Fort Wayne, IN
Job Title: Associate Manager, Integration and Test Engineering
Added 18 mins ago
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Commercial Roof Service Manager
GPAC
Baltimore, MD
- $100,000 to $180,000 USD / year
As Service Manager, you will take ownership of the day-to-day operations of the service division, overseeing office staff, service representatives, and field roofing installers. You will be…
Added 18 mins ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
As our Customer Success Manager, you will own the full post-sale relationship with MCP Manager customers: onboarding, adoption, support, renewals, and expansion. Our customers are typically…

ADP

Manager, Conversational & Agentic AI

Tucson, AZ, United States

$86,600 to $161,600 USD / year

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Job details

Pay: $86,600 to $161,600 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Manager, Digital Marketing - Conversational & Agentic AI

The opportunity

ADP is looking for a Manager, Digital Marketing - Conversational & Agentic AI to shape how prospective customers discover, evaluate and buy from ADP through AI-powered conversations, demos and emerging digital experiences on ADP.com. You will own the roadmap for these experiences, starting with our AI chatbot and AI SDR demo pilots. Your goal is to help buyers explore the right solutions and take the next step, while improving conversion, lead quality and qualified sales opportunities.

This is a marketing strategy and delivery role on the Digital Marketing team. You will apply buyer insight, journey design and experimentation to turn business goals into better digital experiences. As the single product owner, you will work with Digital Marketing leadership and Sales Operations to create and prioritize the roadmap and serve as the single point of contact for roadmap prioritization. You will partner with Global Product Technology (GPT), which owns technical implementation and delivery. You will also help ADP.com prepare for a world in which AI agents participate in research, comparison and purchasing decisions.

What you will own

Own buyer journey strategy and the roadmap for conversational and agentic experiences on ADP.com. Maintain a transparent, prioritized backlog and issue tracker; define requirements, milestones, dependencies and success measures with partner teams.
Lead the evolution of the AI chatbot experience, including its placement, prompts, content, handoffs and qualification flows. Improve the buyer experience while reducing misrouted client and employee support inquiries.
Drive the AI SDR demo pilot and its next iterations, from the product walkthrough and question handling through lead capture, qualification, personalized nurture and routing to the appropriate sales team.
Identify and test additional experiences across the buyer journey, such as conversational lead or quote forms, appointment scheduling, guided product selection and support for digital purchase where appropriate.
Partner with Sales Operations to define qualification criteria, routing rules, CRM handoffs, seller feedback loops and follow up processes so that promising conversations turn into usable sales opportunities.
Translate marketing and buyer needs into clear briefs and requirements for GPT and other partners. Work with analytics, product, content, privacy and legal teams to coordinate launch readiness, quality assurance, escalation, issue resolution and continuous improvement.
Lead conversion optimization and experimentation using buyer research, funnel analysis and conversation review. Measure engagement, conversation quality, lead capture, lead quality, sales acceptance and downstream opportunities; share clear recommendations with leadership.
Track emerging agentic shopping behaviors and recommend how ADP.com should support them, including trusted product information, discoverable content and potential agent accessible capabilities, in partnership with the teams that own those systems.

What you bring

6+ years of experience in digital marketing, growth marketing, conversion rate optimization, digital experience, digital product management or marketing technology, with a record of improving buyer journeys and delivering measurable business results.
Experience owning a roadmap and driving work across product, engineering and commercial teams without relying on direct authority; strong judgment on prioritization, scope and tradeoffs.
Hands-on experience with digital lead generation, marketing automation, conversational experiences or self-service buying journeys; curiosity about AI and the ability to evaluate new capabilities with appropriate rigor.
Strong grasp of conversion funnels and experimentation, including how to connect interaction metrics to lead quality, sales outcomes and business impact.
Ability to write clear requirements, map complex journeys, coordinate testing and QA, and turn ambiguous ideas into decisions and shipped improvements.
Excellent communication and stakeholder management skills; comfortable working with technical partners, Sales Operations and senior marketing leaders.

Especially valuable

Experience with conversational AI, chatbots, AI assistants or AI SDR platforms, including Salesforce Agentforce or Spara, is valuable; prior experience with these specific platforms is not required. Other valuable experience includes B2B SaaS, payroll, HR technology or other considered purchases; CRM and marketing automation integrations; privacy and responsible AI review; and buyer research or usability testing.

How success will be measured

A prioritized roadmap that moves into production; measurable improvements in relevant buyer engagement and experience quality; more qualified leads and opportunities attributable to conversational journeys; reliable sales handoffs; and evidence based decisions about which emerging experiences ADP should scale.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $86,600.00 - USD $161,600.00 / Year*

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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Skills

ADP
Digital marketing
Chatbot
Sales
Leadership
Prioritization
Research
Procurement
Scheduling
Lead generation
Communication skills
Stakeholder management
Salesforce
Payroll
Regulatory compliance

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