Jobs in the United States

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Added 8 mins ago
Associate, Out of Home
OMDUS OMD USA LLC
NY
Outdoor Media Group (OMG), the Out-of-Home (OOH) media division of Omnicom Media Group, is seeking an Associate to support the planning, execution, and management of integrated Out-of-Home…
Added 11 mins ago
AF
Senior GenAI Developer
Accenture Flex LLC Company
United States
- $50 to $60 USD / hour
Must be willing to be onsite up to 4 days per week onsite with the client in Charlotte, NC, Plano, TX or Jersey City, NJ. 5 days away per quarter is also required by the client.
Added 11 mins ago
AF
Senior AI System Architect
Accenture Flex LLC Company
United States
- $50 to $60 USD / hour
Must be willing to be onsite up to 4 days per week onsite with the client in Charlotte, NC, Jersey City, NJ or Plano, TX. 5 days away per quarter is also required by the client.
Added 11 mins ago
Software Sales Associate Director - Procurement Software/Tech
Accenture LLP Company
NY
As Associate Director, Software Sales you own end-to-end revenue accountability for an assigned product cluster and geography. You will lead complex enterprise sales cycles from origination…
Added 11 mins ago
Oracle Supply Chain Management Solution Architect, Senior Manager
Accenture LLP Company
NY
A client-focused, Oracle Supply Chain Solution Architect who combines Oracle product knowledge with consulting, communication, and leadership skills. You translate requirements into Oracle…
Added 15 mins ago
OTC/FX Associate Specialist, Integrated Portfolio Services
The Northern Trust Company
Remote, United States
The OTC and FX Associate Specialist is responsible for the drive, implementation and execution of our project initiatives. They will translate strategy into actionable plans, drive…
Added 15 mins ago
Associate Relationship Advisor
The Northern Trust Company
Chicago, IL
The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to Relationship Advisor and encompasses responsibilities for both. Under general supervision…
Added 20 mins ago
UU
Senior HR Partner, USC Athletics
USC University of Southern California
Los Angeles, CA
- $120,000 to $130,000 USD / year
The Senior HR Partner will join a complex, hands-on client environment where responsiveness, sound judgment, and understanding how decisions impact the broader organization will be…
Added 27 mins ago
Senior Associate - State and Local Tax - Asset Management
RSM US LLP
United States
RSM is seeking an experienced State and Local Tax Senior Associate to join our growing Asset Management and Financial Services practice, serving private equity, private credit, hedge funds,…
Added 30 mins ago
O
Senior Facilities Service Manager - Mechanical (Abilene, TX)
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
As Senior Facilities Service Manager – Mechanical, you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of…
Added 30 mins ago
Insurance Client Coordinator
Compeer Financial
Janesville, WI
The contributions you will make: This position is responsible for delivering exceptional client service and supporting crop insurance sales. The incumbent maintains a portfolio of smaller…
Added 41 mins ago
Productivity Platform Engineer
Department of Administrative Services
United States
DAS IT is the service delivery organization charged with providing application and desktop support to all DAS divisions and many client agencies of DAS including the Governor’s Office. This…
Added 45 mins ago
Senior Associate, Tax Shared Services - Asset Management
KPMG LLP
Salt Lake City, UT
KPMG is currently seeking a Senior Associate to join our Business Tax Services practice.
Added 47 mins ago
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Senior PCB Layout Engineer
Actalent
Waukesha, WI
- $50 to $75 USD / hour
Job Title: Senior PCB Layout EngineerJob DescriptionThis role focuses on owning the high-speed printed circuit board layout for an Intel-based compute platform, taking complex designs from…
Added 48 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Jacksonville, FL
…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 48 mins ago
Business Intelligence Systems Management #12
Delan Associates, Inc
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…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 50 mins ago
Senior Counsel - Real Estate
Quality Technology Services, LLC
Ashburn, VA · Duluth, GA · Denver, CO · Irving, TX · Atlanta, GA
The Senior Counsel, Real Estate is a member of the Legal team and reports to the Associate General Counsel, Real Estate. This attorney supports the company’s real estate and development…
Added 54 mins ago
Partnership/Private Wealth Services (PWS) Senior Associate
Grant Thornton
Philadelphia, PA
As the Private Wealth Services Tax Senior Associate, you’ll perform compliance services for complex tax returns and provide income, estate, and gift tax planning strategies for your high…
Added 55 mins ago
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SUD Counselor/LPHA
Special Service for Groups, Inc- HOPICS
Los Angeles, CA
- $34 to $40 USD / hour
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Added 1 hour ago
Commercial Real Estate Relationship Manager
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Wilmington, DE · Berwyn, PA · Philadelphia, PA
…people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our…
Added 1 hour ago
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…information required to operate the portfolio in order to meet the client’s and company objectives. Act as a point of contact for integrating service platform for the client, as well as…
Added 1 hour ago
Summer 2027 Undergraduate Internship - Client Relations, Albuquerque
FMR LLC
Albuquerque, NM
…skills and experiences. In this role, you will be a front facing-client intern. You'll be job shadowing other associates listening on phone calls and start taking calls on your own as we…
Added 1 hour ago
Entry Level Medical Sales Representative
Skilled Wound Care
Baltimore, MD
Skilled Wound Care is hiring an Entry Level Medical Sales Representative (Business Development Associate) for a nationwide, field-based travel role. If you’re a recent college graduate or…
Added 1 hour ago
Entry Level Medical Sales Representative
Skilled Wound Care
Miami, FL
Skilled Wound Care is hiring an Entry Level Medical Sales Representative (Business Development Associate) for a nationwide, field-based travel role. If you’re a recent college graduate or…
Added 1 hour ago
Entry Level Medical Sales Representative
Skilled Wound Care
Brooklyn, NY
Skilled Wound Care is hiring an Entry Level Medical Sales Representative (Business Development Associate) for a nationwide, field-based travel role. If you’re a recent college graduate or…

ADP

Implementation Project Manager

Alpharetta, GA, United States
Augusta, GA, United States

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Job details

Experience: 3-5 years of client service, customer service, or consulting experience.
Posting language: English

Original job description

ADP is hiring an Implementation Project Manager.

Well, this may be the role for you. Ready to make your mark?

As an Implementation Project Manager, you will be responsible for executing the OneADP project management methodology for all assigned projects spanning multiple products and business units. Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation.

Oversee development, communication, control and execution of project plans in a manner consistent with the framework of the OneADP solution delivery and ensures client needs are satisfied by delivering projects with a high degree of quality. Ensures goals are met by client and ADP Project Team Members who may represent multiple business units including Implementation Specialists, Trainers, Sales Representatives, Client Services Representatives, vendors and others by ensuring they understand and adhere to key timeframes and quality goals.

As directed by the Implementation Executive, drives associate mentorship, and participates in stretch assignments/projects in support a virtual Resource Management Team.

Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, Develops and executes appropriate client conversion strategies.
Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions.
Gains commitment, alignment and engagement from all Project Team Members in pursuit of Resource Services' mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that includes Implementation Consultants and may span multiple business units (i.e. Retirement Services, FSA/COBRA, Concur, TLM, 3rd-party vendors, etc.)
Internal and external relationships: Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members. Maintains the Project Team's focus on exceeding client expectations.
Participates in departmental or Implementation Center task force teams and councils that focus on improving processes, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other BU's. Results oriented with proven statistical success and seasoned leadership and mentorship skills and abilities.
Sales Partnership/Alignment: Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients' integrated solution and value proposition objectives. *Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations.
Product Support: Assists Regional product groups in development of new processes, tools and collateral. Participates in task forces and stretch assignments.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Implement Clients. You'll create exceptional Implementation experiences for each product or service. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
Implement ADP Technologies and Products. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
Multi-Task - Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internal teams.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of calls, emails, etc.

TO SUCCEED IN THIS ROLE: Requirements

3-5 years of client service, customer service, or consulting experience.
Prior project management experience is not required; we will train you to be successful.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

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More about this job

Skills

ADP
Project management
Microsoft Teams
Communication skills
Sales
Documentation
Leadership
Relationship building
Business processes
Customer service
Problem solving
Mental health

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