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Added 1 min ago
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Accounts Payable Specialist
Jobot
Dallas, TX
- $24 to $28 USD / hour
Bring your accounts payable expertise to a consulting opportunity in the engineering industry! Help keep complex projects moving by ensuring accurate payments, strengthening financial…
Added 7 mins ago
CLIENT TECHNICAL SUPPORT ADVISOR
Leixir Dental Group
Spring, TX
Job Title: Client Technical Support Advisor Job Summary:
Added 8 mins ago
Blackstone Technology & Innovations - Data Engineering & Visualization - Associate
Blackstone Administrative Services Partnership
NY
Job Title: Blackstone Technology & Innovations - Data Engineering & Visualization - Associate
Added 10 mins ago
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Sales Support Coordinator- Southeast/Tampa
LCA Lab. Corp. of America
Tampa, FL
- $19 to $28 USD / hour
Process Client Concerns through research with internal departments and communicate resolution to sales contact
Added 11 mins ago
Project Finance Associate I
HNTB Corporation
Bellevue, WA
…project management system, ensuring alignment with current client contracts, including change orders, subconsultant agreements, and approved unauthorized work. The Project Finance Associate…
Added 11 mins ago
Project Finance Associate II
HNTB Corporation
Bellevue, WA
…project management system, ensuring alignment with current client contracts, including change orders, subconsultant agreements, and approved unauthorized work. The Project Finance Associate…
Added 15 mins ago
Associate Director, Customer Success
ZMC-US ITMR Itamar Medical
Remote, United States
The Associate Director, Customer Success is responsible for leading the post-sale customer experience for ZOLL Itamar solutions, with a primary focus on WatchPAT programs and IDTF-related…
Added 18 mins ago
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Retail Scan Associate (Emerson, NJ 07630)
Scanscape
Emerson, NJ
- $16 to $17 USD / hour
…hours per week per store) are frequently assigned for special projects throughout the year, with higher demand from January through June. Full scheduling details will be reviewed during the…
Added 18 mins ago
S
Retail Scan Associate (Clark, NJ 07066)
Scanscape
Clark, NJ
- $16 to $17 USD / hour
…hours per week per store) are frequently assigned for special projects throughout the year, with higher demand from January through June. Full scheduling details will be reviewed during the…
Added 21 mins ago
Heating & Refrigeration Mechanic II - Austin Facilities Management
City of Austin
United States
Occasional kneeling, crawling, carrying and lifting up to 50 lbs., client/customer contact, indoor activity, exposure to electrical hazards, explosive hazards, biological hazards,…
Added 21 mins ago
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Fire Sprinkler Designer
Actalent
Odenton, MD
- $35 to $45 USD / hour
…alarm systems for commercial, industrial, and multi-family projects, ensuring compliance with NFPA, IBC, IFC, local AHJ requirements, and project…
Added 21 mins ago
Security Awareness & Learning Content Developer
The Vanguard Group, Inc.
Malvern, PA · Charlotte, NC · Dallas/Ft. Worth, TX · Scottsdale, AZ
Participate in special projects and perform other duties as assigned.
Added 24 mins ago
PC
Regional Property Manager (Newark, NJ) Multi-Family Affordable Housing)
Pratum Companies
Newark, NJ
- $105,005 to $125,000 USD / year
…affordable (LIHTC, HUD Section 8, etc.) apartment communities. An associate in this position will be assigned by the VP/SVP to manage multiple properties in a region; this region will be…
Added 25 mins ago
Associate Product Manager
Navitus
Montpelier, VT
Added 28 mins ago
General Manager (CRE)
Cushman & Wakefield U.S., Inc.
GA
…information required to operate the portfolio in order to meet the client’s and company objectives. Act as a point of contact for integrating service platform for the client, as well as…
Added 28 mins ago
Asst Store Mgr - Service
Williams-Sonoma
West University Place, TX · Houston, TX
…development, implementing Design Crew principles, overseeing client projects, and growing business-to-business…
Added 31 mins ago
Controls Project Manager
Johnson Controls Inc.
United States
Minimum Qualifications: Associate degree in Construction Management, Engineering Technology, HVAC Technology, Building Automation Systems, or a related field, with a minimum of four years…
Added 31 mins ago
Summer 2027 Undergraduate Internship - Client Relations, Albuquerque
FMR LLC
Albuquerque, NM
…skills and experiences. In this role, you will be a front facing-client intern. You'll be job shadowing other associates listening on phone calls and start taking calls on your own as we…
Added 32 mins ago
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Sales & Service Lead (Full-Time) - The Summit Birmingham
ALO
Birmingham, AL
- $15 to $17 USD / hour
- Full-time
Continue to build the client relationship daily with our customers
Added 32 mins ago
A
Operations Associate (Full-Time) - Plaza Frontenac
ALO
St. Louis, MO
- $15 to $17 USD / hour
- Full-time
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual…
Added 34 mins ago
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Client Service Associate - NR
Stifel
Chicago, IL
- $41,900 to $62,700 USD / year
The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of…
Added 37 mins ago
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Associate, Client Advisory
Pathstone
Boston, MA
- $72,500 to $82,500 USD / year
Job Description: Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include…
Added 39 mins ago
Chemical or Materials Engineer/Scientist
Exponent Inc.
Seattle, WA
…an interdisciplinary team contributing to a diverse range of projects from industries such as construction materials, consumer products, energy, and infrastructure. Projects will range from…
Added 39 mins ago
Senior Associate
Exponent Inc.
Oakland, CA
We are currently seeking a Senior Associate specializing in Project Controls for our Construction Consulting Practice in Oakland, CA. In this role, you will perform cost and schedule…
Added 39 mins ago
LC
PT Sales Associate
LOVESAC COMPANY
Shrewbury, NJ
- $17.51 to $20.14 USD / hour
As a Lovesac Sales Associate, you are energized by connecting with customers, delivering remark able results, and helping people design products that fit their lifestyle and space. You’re…

ADP

Implementation Project Manager

Alpharetta, GA, United States
Augusta, GA, United States

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Job details

Experience: 3-5 years of client service, customer service, or consulting experience.
Posting language: English

Original job description

ADP is hiring an Implementation Project Manager.

Well, this may be the role for you. Ready to make your mark?

As an Implementation Project Manager, you will be responsible for executing the OneADP project management methodology for all assigned projects spanning multiple products and business units. Collaborates and consults with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation.

Oversee development, communication, control and execution of project plans in a manner consistent with the framework of the OneADP solution delivery and ensures client needs are satisfied by delivering projects with a high degree of quality. Ensures goals are met by client and ADP Project Team Members who may represent multiple business units including Implementation Specialists, Trainers, Sales Representatives, Client Services Representatives, vendors and others by ensuring they understand and adhere to key timeframes and quality goals.

As directed by the Implementation Executive, drives associate mentorship, and participates in stretch assignments/projects in support a virtual Resource Management Team.

Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, Develops and executes appropriate client conversion strategies.
Determines the appropriate analysis and data conversion methods to ensure correct and timely set up of products and features. Adheres to project management standards of overall methodology, tools and implementation processes.
Collaborates and maintains project control: Oversees development, communication and execution of the goals and project timeline by consulting and collaborating with other Implementation, Sales and business unit associates to ensure delivery of the highest level of performance for the attainment of the overall project goals. Plans, schedules and controls the activities of complex business projects. Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents including project plans, status reports, and issue and resolution logs to ensure processes are followed and goals achieved, including the timely completion of milestones. Coordinates the new client transition process at the conclusion of the implementation for each product purchased. Ensures that all necessary documentation is properly distributed to facilitate the ongoing support of complex client solutions.
Gains commitment, alignment and engagement from all Project Team Members in pursuit of Resource Services' mission, vision and values of providing integrated solutions and World Class Service. Accountable for influencing and managing the collective performance of an Implementation Project Team that includes Implementation Consultants and may span multiple business units (i.e. Retirement Services, FSA/COBRA, Concur, TLM, 3rd-party vendors, etc.)
Internal and external relationships: Manages the client relationship at the most senior level within the client organization and acts as single point of contact and escalation for all key project stakeholders: clients, Sales and ADP Project Team Members. Maintains the Project Team's focus on exceeding client expectations.
Participates in departmental or Implementation Center task force teams and councils that focus on improving processes, strategic initiatives, acquisitions, stretch assignments and collaboration opportunities with other BU's. Results oriented with proven statistical success and seasoned leadership and mentorship skills and abilities.
Sales Partnership/Alignment: Aligns with and supports expectations and communications established by Sales. Accurately assesses and monitors client expectations to ensure positive outcomes. Identifies and overcomes objections, clarifies expectations, confirms client understanding of both deliverables and timeframes and involves Sales as necessary to reset expectations. Incorporates and prioritizes the ADP Value Proposition in project strategy. Leads and gains commitment from client and ADP Project Teams to implement with a concurrent approach, meeting and exceeding clients' integrated solution and value proposition objectives. *Meets with prospects to discuss the implementation process. Serves as a liaison with Sales/System Consultants to set proper expectations.
Product Support: Assists Regional product groups in development of new processes, tools and collateral. Participates in task forces and stretch assignments.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Implement Clients. You'll create exceptional Implementation experiences for each product or service. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
Implement ADP Technologies and Products. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
Multi-Task - Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internal teams.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of calls, emails, etc.

TO SUCCEED IN THIS ROLE: Requirements

3-5 years of client service, customer service, or consulting experience.
Prior project management experience is not required; we will train you to be successful.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

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More about this job

Skills

ADP
Project management
Microsoft Teams
Communication skills
Sales
Documentation
Leadership
Relationship building
Business processes
Customer service
Problem solving
Mental health

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