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Weekend Registered Nurse (RN)
Signature Healthcare
Calhoun, KY
- Up to $40.71 USD / hour
…abilities to solve problems. Our culture is built on three pillars: Learning, Spirituality, and…
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Quantitative Enterprise Risk Management Analyst
CVS Health
Remote, United States
Partner with subject matter experts and cross-functional teams to collect and interpret data, understand source-system and business definitions, develop or validate assumptions, and…
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Licensing Specialist
Gallagher
Chicago, IL · Orlando, FL · Atlanta, GA · Dallas, TX
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Product Manager
Gallagher
Rolling Meadows, IL
…guide work through planning, delivery, release and adoption. Partner with Product Owners, UX, Engineering, Architecture, Data, QA, Security, Marketing and business leaders. Create reusable,…
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Unit Manager (LPN)
Signature Healthcare
Winchester, KY
…abilities to solve problems. Our culture is built on three pillars: Learning, Spirituality, and…
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AF
Product Development Engineer Principal
Amcor Flexibles, LLC
Shelbyville, KY
- $7.25 USD / hour
Partner on developing business cases for new market spaces or technologies in alignment with direction of Amcor
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Transformation Operations Lead - Erlanger, KY
ADM
Erlanger, KY
Partner with each Tower Operations Lead on C1–C5 data, operating model adoption, and executive review inputs
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Director - Applied AI Engineering - Erlanger, KY
ADM
Erlanger, KY
Partner with business leaders, product owners, and cross-functional stakeholders to build a prioritized pipeline of high-value AI use cases, maintaining clear alignment between engineering…
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ST
Advisor, Finance Management (P3)
Save the Children
Lexington, KY
- $7.25 USD / hour
Serve as business partner for subaward recipients and program staff by providing strategic input, being a sounding board for SCUS compliance with policies and processes.
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J
Building Engineer
JLL
Lexington, KY
- $7.25 USD / hour
Has a strong aptitude and positive attitude for learning new skills. Candidate should be able to take direction and mentoring from the professional/leadership site team.
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Project Specialist
Parexel
Frankfort, KY
Parexel is a leading global clinical development partner delivering insights‑driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we…
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VP, Finance Excellence and Transformation
Amentum
Frankfort, KY
Change Management: Partner closely with Finance, Contracts, IT, HR, and Operations leaders on effective change management while harmonizing processes and ensuring alignment and adoption of…
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AT
Senior Product Marketing Manager, Field
Akamai Technologies, Inc.
Frankfort, KY
- $132,100 to $237,900 USD / year
…knowledge to effectively position our cloud portfolio. You will partner with core Product Marketing, Sales Enablement, Field Marketing and Events to bring our product stories to market,…
Added 1 min ago
Sales Development Representative
Akamai Technologies, Inc.
Frankfort, KY
…internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience…
Added 1 min ago
C
GCP data Engineer
Cognizant
Frankfort, KY
- $100,000 to $120,000 USD / year
Partner with architecture and governance teams to ensure compliance with enterprise standards.
Added 1 min ago
Specialized Account Executive Intelligence Center X - ESIB
Siemens
Frankfort, KY
…its value to customers, or bringing it to market through our partner ecosystem, your work directly drives those outcomes for some of the most complex organizations in the…
Added 1 min ago
Production Network Manager, Backbone Engineering
Meta
Frankfort, KY
Help define and drive regular development of the technical roadmap to meet the needs of the team, and partner teams
Added 1 min ago
FN
Sr. Director, Advanced Data Scientist
First National Bank of Omaha
Louisville, KY
- $7.25 USD / hour
…overseeing the development and implementation of advanced machine learning models that support credit decisioning and portfolio management. The successful candidate will combine deep…
Added 1 min ago
BH
Bamboo Bridge Strategic Account Manager
Bamboo Health Inc
Louisville, KY
- $7.25 USD / hour
The Bamboo Bridge Strategic Account Manager serves as a client partner and liaison across assigned regions, responsible for growth, retention, and strategic alignment of the Bamboo Bridge…
Added 1 min ago
eMar Implementation Consultant
BrightSpring Health Services
LOUISVILLE, KY
Consult with internal teams, partner companies, new / existing customers, and third party system vendors.
Added 1 min ago
Clinical Applications Analyst
Apex Systems, Inc
Louisville, KY
Partner with business and technical teams to deliver reliable application solutions.
Added 1 min ago
Workforce Intelligence Sales Executive
Cornerstone OnDemand
Louisville, KY
This role sits at the intersection of skills intelligence, workforce transformation, AI, learning, talent, and workforce planning . You will help organizations understand their workforce in…
Added 1 min ago
Software Engineer - DevOps (System Test, North Reading
Teradyne
North Reading, MA
Partner with software, hardware, and test engineers across sites to support releases and resolve customer issues.
Added 1 min ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Frankfort, KY
- $120 to $135 USD / hour
…team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and alignment for priority job roles, partners with the Product Manager to assess effort…
Added 1 min ago
CL
ClayDR (Sales Development Representative) - NYC
Clay Labs
New York, NY
- $90,000 to $110,000 USD / year
…qualified opportunities and exceptional lead experiences. You'll partner with our Growth team, which sources leads and handles the manual work (using Clay!) so you can focus entirely on…

ADP

Director, Implementation

Tempe, AZ, United States

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Job details

Experience: 7+ years of Directly Related Experience
Posting language: English

Original job description

ADP is hiring a Director, Implementation for Comprehensive Services within our CORE space. In this role, you will support and assist in the formulation of the overall strategy for implementing and delivery execution of our Core clients. Responsible for the direct management and support of several implementation teams within a defined market segment. Ensures performance results across a variety of metrics and measures, including NPS, no starts, productivity, and associate engagement. Drives associate development and performance through the direct management of the teams and implementation managers.

You will also engage in the direct support, guidance, and development of assigned direct reports. Leverages the available analytics, client feedback and associate input to create a superior experience for clients and associates. Uses experience, as well as anecdotal and empirical data, to recommend initiatives to improve the implementation experience. Continuously reviews the quality and productivity results by individual, team, and market segment. Reviews performance on a daily basis, coaching where improvement is needed and providing recognition as appropriate.

The success of this position is measured by the quality, starts revenue, productivity and associate advancement for the assigned market and direct reporting teams. Reports directly to the Sr. Director of Implementation and coordinates efforts with peers supporting adjacent market segments.

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Supports, directs, and implements the overall strategy for how HRO-CS Associates access Knowledge and works to implement our clients
Supports, directs, and communicates headcount management processes, access provisioning, and location strategy to ensure successful onboarding for all newly hired HRO-CS associate
Evaluates, implements, and communicates strategies to improve New Hire Programs that enable New Hires with the tools, knowledge and learning to support Alex
Partner with Director of Knowledge in HRO-Shared Service to create, define and communicate Knowledge Center Service methodology, define goals, and establish measurable outcomes that provide associates with accurate and easy to use knowledge articles to support Alex
Responsible for the measurement of the New Hire experience, their engagement, and knowledge transfer to be productive
Partners with other Service Senior Leaders, GMs, and VPs to drive associate engagement, retention, talent development (including succession planning) and appropriate programs to enhance the service function, performance, and associate development
Leads and inspires a virtual and matrix-managed organization including developing, implementing, and sustaining Knowledge and Learning strategies that will ensure associate and client satisfaction and retention through effective management of HRO-Comprehensive Services associate knowledge and continuous learning
Provides guidance, coaching and assistance as needed to ensure Knowledge and Continuous Learning team development and professional growth
Reviews and evaluates data from key business metrics & action plans to improve quality, client retention and associate engagement based on data
Strategic business partner: Works with business unit leadership to assist in achieving mission and objectives through learning and performance management services. Anticipates business unit needs and recommends effective solutions. Coaches' senior and mid-level managers and provides them recommendations for action to improve organizational performance
Human performance improvement conducts business, performance, and cause analysis. Selects and implements learning interventions to enhance associates' performance and business results in line with business unit strategies and goals. Identifies and recommends other interventions needed to enhance associate performance such as role clarification, process standardization, management feedback and coaching, etc.

QUALIFICATIONS REQUIRED:

Bachelor's degree or equivalent in education and experience.
7+ years of Directly Related Experience
Must possess strong business acumen and a passion for talent development
Exhibits Leadership Excellence, including identifying successful behaviors, ensuring the right talent in the right roles and a strong eye for talent acquisition building successful teams and leaders
Recognized as an individual with outstanding leadership skills, passion, professionalism, communication, and strategic business thinking
Develop and maintain high engagement with not only your direct leadership team but indirect reports as well
15% travel required

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

5+ years of management experience, remote experience preferred.
Client service experience preferred.
ADP WFN Implementation Experience
Creative thinker with strong degree of adaptability and flexibility and one who thrives in an environment of continuous change and growth.
A relationship builder who partners collaboratively internally and externally across the enterprise to ensure we provide the best client experience and are achieving our business objectives.
Excellent communication, time management, project management and change management skills.
Exceptional verbal and written communication skills, with the ability to flex based on audience and other requirements.
Knowledge of HCM (Human Capital Management) and Talent Industry preferred but not required.
Ability to anticipate and adapt to changing conditions and opportunities.
Ability to prioritize issues and work under the pressure of time constraints.

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Skills

ADP
Onboarding
Coaching
Team building
Leadership
Performance management
Recruitment
Communication skills
Adaptability
Time management
Project management
Change management

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