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Director Agentic Talent Programs, Manufacturing
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Director Agentic Talent Programs, Healthcare
Phenom People Pvt Ltd
Horsham, PA
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Associate Treasurer and Director of Treasury Operations
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NC
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Automation Operations Leader (f/m/d)
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United States
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United States
…existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to…
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Exceptional executive capability to analyze complex enterprise data, navigate ambiguity, challenge conflicting inputs, and execute high-stakes initiatives.
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United States
Prepare process performance data and facilitate structured problem solving for Monthly Operating Reviews, ensuring improvement actions finish on time.
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2026-2027 Special Education Para - Educator - Elementary (Inclusion)
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Ability to gather and interpret data gathered in all school settings.
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Data & Integration Engineer
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Inside Account Manager - O'Neal Steel / Little Rock, AR
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Evaluate data to determine profitability of existing business.
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Instrumentation and Tool Process Engineer
Virginia Tech
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…integration of scientific instruments, automation, and research data systems. The engineer will develop and validate tools that improve how researchers acquire data, monitor equipment, and…
Added 2 mins ago
CC
Administrative Assistant in Development
Carleton College
United States
- $25 USD / hour
…preparation and printing, gift acknowledgments, fund agreements, data entry, reports, document filing, and other administrative…
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ECM, Supervisor
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SAP iXp Intern - AI Developer
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Global Quality Commissioning Program Manager
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powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter t
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Machine Operator - 1st Shift
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Commercial Lines Intern - Summer 2027
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GME Program Coordinator I
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Proficiency in Microsoft Office applications (Access, Excel, PowerPoint, Word) and data management applications.
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Performance Marketer -Austin
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Field Service Representative
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RN Registered Nurse - AHN Center for Reproductive Medicine - North Fayette - Full Time
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- Full-time
Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.
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Process Attendant
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ADP

Director, Implementation

Tempe, AZ, United States

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Job details

Experience: 7+ years of Directly Related Experience
Posting language: English

Original job description

ADP is hiring a Director, Implementation for Comprehensive Services within our CORE space. In this role, you will support and assist in the formulation of the overall strategy for implementing and delivery execution of our Core clients. Responsible for the direct management and support of several implementation teams within a defined market segment. Ensures performance results across a variety of metrics and measures, including NPS, no starts, productivity, and associate engagement. Drives associate development and performance through the direct management of the teams and implementation managers.

You will also engage in the direct support, guidance, and development of assigned direct reports. Leverages the available analytics, client feedback and associate input to create a superior experience for clients and associates. Uses experience, as well as anecdotal and empirical data, to recommend initiatives to improve the implementation experience. Continuously reviews the quality and productivity results by individual, team, and market segment. Reviews performance on a daily basis, coaching where improvement is needed and providing recognition as appropriate.

The success of this position is measured by the quality, starts revenue, productivity and associate advancement for the assigned market and direct reporting teams. Reports directly to the Sr. Director of Implementation and coordinates efforts with peers supporting adjacent market segments.

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Supports, directs, and implements the overall strategy for how HRO-CS Associates access Knowledge and works to implement our clients
Supports, directs, and communicates headcount management processes, access provisioning, and location strategy to ensure successful onboarding for all newly hired HRO-CS associate
Evaluates, implements, and communicates strategies to improve New Hire Programs that enable New Hires with the tools, knowledge and learning to support Alex
Partner with Director of Knowledge in HRO-Shared Service to create, define and communicate Knowledge Center Service methodology, define goals, and establish measurable outcomes that provide associates with accurate and easy to use knowledge articles to support Alex
Responsible for the measurement of the New Hire experience, their engagement, and knowledge transfer to be productive
Partners with other Service Senior Leaders, GMs, and VPs to drive associate engagement, retention, talent development (including succession planning) and appropriate programs to enhance the service function, performance, and associate development
Leads and inspires a virtual and matrix-managed organization including developing, implementing, and sustaining Knowledge and Learning strategies that will ensure associate and client satisfaction and retention through effective management of HRO-Comprehensive Services associate knowledge and continuous learning
Provides guidance, coaching and assistance as needed to ensure Knowledge and Continuous Learning team development and professional growth
Reviews and evaluates data from key business metrics & action plans to improve quality, client retention and associate engagement based on data
Strategic business partner: Works with business unit leadership to assist in achieving mission and objectives through learning and performance management services. Anticipates business unit needs and recommends effective solutions. Coaches' senior and mid-level managers and provides them recommendations for action to improve organizational performance
Human performance improvement conducts business, performance, and cause analysis. Selects and implements learning interventions to enhance associates' performance and business results in line with business unit strategies and goals. Identifies and recommends other interventions needed to enhance associate performance such as role clarification, process standardization, management feedback and coaching, etc.

QUALIFICATIONS REQUIRED:

Bachelor's degree or equivalent in education and experience.
7+ years of Directly Related Experience
Must possess strong business acumen and a passion for talent development
Exhibits Leadership Excellence, including identifying successful behaviors, ensuring the right talent in the right roles and a strong eye for talent acquisition building successful teams and leaders
Recognized as an individual with outstanding leadership skills, passion, professionalism, communication, and strategic business thinking
Develop and maintain high engagement with not only your direct leadership team but indirect reports as well
15% travel required

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

5+ years of management experience, remote experience preferred.
Client service experience preferred.
ADP WFN Implementation Experience
Creative thinker with strong degree of adaptability and flexibility and one who thrives in an environment of continuous change and growth.
A relationship builder who partners collaboratively internally and externally across the enterprise to ensure we provide the best client experience and are achieving our business objectives.
Excellent communication, time management, project management and change management skills.
Exceptional verbal and written communication skills, with the ability to flex based on audience and other requirements.
Knowledge of HCM (Human Capital Management) and Talent Industry preferred but not required.
Ability to anticipate and adapt to changing conditions and opportunities.
Ability to prioritize issues and work under the pressure of time constraints.

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Skills

ADP
Onboarding
Coaching
Team building
Leadership
Performance management
Recruitment
Communication skills
Adaptability
Time management
Project management
Change management

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