Roadside Repairs Specialist

Adecco is currently seeking a Roadside Repair Coordinator to join a leading transportation and logistics organization. This position is ideal for candidates with strong customer service, dispatching, administrative, and problem-solving skills who thrive in a fast-paced environment. Position Summary The Roadside Repair Coordinator is responsible for supporting and administering roadside repair services for transportation equipment. This role serves as the first point of contact for repair requests, coordinating with drivers, vendors, and customers to ensure timely and cost-effective repairs.

Key Responsibilities

• Provide first-level support for roadside repair issues.
• Receive and respond to incoming calls and emails requesting repair assistance.
• Review repair guidelines and determine appropriate repair procedures.
• Utilize internal repair portals to document repair information and identify service vendors.
• Issue vendor payments through approved payment methods.
• Ensure all repair documentation and invoices are accurate and complete.
• Maintain repair records by closing completed cases and clearing outdated requests.
• Coordinate with vendors to establish accounts and strengthen service networks.
• Process storage and equipment flip payments according to customer requirements.
• Build and maintain positive relationships with customers, vendors, and drivers.
• Assist with reporting, metrics, and special projects related to roadside repairs.
• Cross-train within Driver Services and provide support to other departments as needed.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and time management abilities.
• Ability to multitask and adapt to changing priorities.
• Team-oriented mindset with a willingness to learn.
• Strong interpersonal skills and professional demeanor.
• Ability to build and maintain customer relationships.
• High attention to detail and accuracy.

Required Skills

• Proficiency in Microsoft Office, including Excel.
• Strong problem-solving abilities.
• Positive attitude and patience when handling customer concerns.
• Ability to work independently and collaboratively.

Why Work with Adecco?

• Weekly pay
• Competitive compensation
• Comprehensive benefits package
• Access to free upskilling and training opportunities
• Dedicated Adecco support throughout your assignment

Apply today and become a vital part of a team that keeps transportation operations moving efficiently and safely! Adecco is an Equal Opportunity Employer/Veterans/Disabled.

Pay Details: $23.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.